REVISIT: How do we play Cakewalk through headphones?

[worship]

Running the latest Cakewalk by BandLab app on Windows 11...

After activating CW using BandLab app, I was able to select the headphone output from within Cakewalk. 

Testing with a midi device (after Edit|Prefs|Midi|Input selection) worked great, sounded great, midi interface worked great, all smiles…

Now for the full shutdown startup test…. smiles gone, frustration building….. 

1) The chosen midi interface midi inputs had to be reselected as they were not saved (even though the project was saved after activation and selected as the project to load after startup) yet now numbered with the same interface name preceded by a 2. So CW thinks there is a previous interface but it is not shown in the Midi device list??? This is now the ghost interface numbered 1.

2) CW does not show ‘not activated’ as it was officially activated or it thinks it is activated...

3) Most importantly  and critical to using CW, the headphone jack is disabled! The choices under preferences only lists the ‘realtek’ speakers associated with the laptop.

(After the initial activation, Edit|Preferences|Audio showed not only the realtek speakers but the headhpones jack as well)

This is no longer the case. No headphone out is even listed. And YES the wasapi shared is and was already chosen, so that is NOT the issue.

Further, going out to u-tube via browser and playing some video and the sound IS available thru the headphone jack, no problem. 

This clearly points to CW disabling the headphone jack even though it is activated.

So without another solution that involves a set of steps going thru Edit|Preferences|Audio etc… what is the overall issue?

This should have and should be a slam dunk! 

The docs say activation is good for 6 months, well, CW is still activated (3 hours) but after a full shutdown and start, it fails to allow one to use the headphone jack!

So what say you BandLab CW?

What are the specific steps or Win API reasons that an activated copy of CW that did fully function with headphones now will not allow or even list the realtek headphones option? yet when going out to use another audio source such as u-tube, the headphone jack works just fine.

Also please understand that the BandLap app launches at startup so I am logged in at Win bootup (even though the docs say this is not necessary)

I await your dtailed solution…...

Thank you.

[Dallas Hall]

After I restarted my computer, the headphone output was added to the menu. Weird.

[John Vere]