Day 5 SampleLogic Trailer Xpressions 1 80% off(or free?) TX2 $60

[Kreveta Puket]

Hmm i write to support now to , due to fact, that i dont need it and fact that his email was wrote kind, i love freebies but not in this case...

[Niky Serrano]

Message sent to Sample Logic to solve the problem from my side

[Niky Serrano]

Does anyone know if it's possible to remove a redeemed code from a Conduct profile?

[antler]

13 hours ago, Niky Serrano said:

Does anyone know if it's possible to remove a redeemed code from a Conduct profile?

The developer (SL in this case) might be able to revoke it somehow. All of the codes from my Time+Space purchases disappeared when they packed up.

[Niky Serrano]

2 hours ago, antler said:

The developer (SL in this case) might be able to revoke it somehow. All of the codes from my Time+Space purchases disappeared when they packed up.

Great to know that!

I told them about remove the code for my Conduct profile

Thank you

[Niky Serrano]

Finally, and after some mails with them, they confirmed me that was impossible to remove and delete it

So I made up my mind and paid the $40

[kitekrazy]

Maybe it's me but mistakes like this on their end shy me away.  

I bought their libraries from a 3rd party.

Edited July 22, 2023 by kitekrazy

[overbit]

On 7/22/2023 at 4:13 AM, Barrie said:

They did not, I received what I think is a very polite and understanding e-mail. I'm sharing it here, because I believe they deserve some credit for being "polite". I did reply and said they could delete it from my account, as it was more of a curiosity "purchase".

 

 

They disabled the download code and download before sending that polite mail.

Its anything but polite.

[TheSteven]

2 hours ago, overbit said:

They disabled the download code and download before sending that polite mail.

Its anything but polite.

I'm surprised that you really would expect anything different.

If you accept their offer they can re-enable your codes/downloads, if not they've minimized (as far as they're concerned) the damage.
That they shut down the download before you could take advantage of it?  well them's the breaks...

[satya]

4 hours ago, overbit said:

They disabled the download code and download before sending that polite mail.

Its anything but polite.

Same here ?

[satya]

On 7/21/2023 at 12:46 PM, laglag said:

Enter coupon tx2-50off 

Both for $60.00?

They also disabled this coupon

[kitekrazy]

So I guess anything Sample Logic should go under Deals???? instead of Deals.

[laglag]

Sample Logic refused to offer me TX1. I told them that the purchase of TX1 and TX2 were inseparable and if they refused to provide one, I would cancel the entire purchase.

SampleLogic insisted that the TX1 and TX2 purchases were individual transactions.

As a point of settlement between SAMLPELOGIC not wanting to offer two products for $60 and me not wanting to pay $60 for one product, I suggested they cancel the order and refund me the full amount, which they refused to do.

When I disputed on PayPal, the other party repeated the same claim. Then PayPal support came to my rescue. PayPal support understood that I was right and said that SampleLogic should refund me $30 for the unusable virtual instrument. They also said they would negotiate with them on my behalf.
?

[Niky Serrano]

23 hours ago, laglag said:

Sample Logic refused to offer me TX1. I told them that the purchase of TX1 and TX2 were inseparable and if they refused to provide one, I would cancel the entire purchase.

SampleLogic insisted that the TX1 and TX2 purchases were individual transactions.

As a point of settlement between SAMLPELOGIC not wanting to offer two products for $60 and me not wanting to pay $60 for one product, I suggested they cancel the order and refund me the full amount, which they refused to do.

When I disputed on PayPal, the other party repeated the same claim. Then PayPal support came to my rescue. PayPal support understood that I was right and said that SampleLogic should refund me $30 for the unusable virtual instrument. They also said they would negotiate with them on my behalf.
?

In my case, I paid $40 because I was not happy with the situation created, but each type of situation is different.

your case is different

Edited July 26, 2023 by Niky Serrano

[satya]

3 hours ago, laglag said:

SampleLogic insisted that the TX1 and TX2 purchases were individual transactions.

i didnt knew they are such a  beggers

[laglag]

I also properly informed PayPal that I purchased the TX1 for $0, but they still acknowledged that my claim was correct... SampleLogic support was very civilized, friendly and courteous?