simon Posted March 26, 2023 Share Posted March 26, 2023 2 hours ago, Luc said: The account-related pages (My Products / Upgrades / Waves Update Plan, etc.) on the Waves site currently showing: "Waves.com is undergoing maintenance. To access your Waves account or purchase Waves products at our online store, please try again later." I'm getting a 502 error on the entire site Link to comment Share on other sites More sharing options...
GroverKen Posted March 26, 2023 Share Posted March 26, 2023 (edited) No login availability at the moment - tab has vanished. Edited March 26, 2023 by GroverKen Link to comment Share on other sites More sharing options...
GroverKen Posted March 26, 2023 Share Posted March 26, 2023 (edited) Login tab available again but unable to actually log in as site undergoing maintenance. Edited March 26, 2023 by GroverKen Link to comment Share on other sites More sharing options...
Vst0nE Posted March 26, 2023 Share Posted March 26, 2023 seems Gilad Keren and Meir Shaashua working hard on sunday in israel. ? 2 Link to comment Share on other sites More sharing options...
Martin H. Posted March 26, 2023 Author Share Posted March 26, 2023 So maintenance it is.... But we should be able to register serial numbers at least until today.... 2 Link to comment Share on other sites More sharing options...
Yan Filiatrault Posted March 26, 2023 Share Posted March 26, 2023 10 minutes ago, Martin H. said: So maintenance it is.... But we should be able to register serial numbers at least until today.... Message at beginning of the thread said until 25th. We are the 26th. Link to comment Share on other sites More sharing options...
Martin H. Posted March 26, 2023 Author Share Posted March 26, 2023 1 minute ago, Yan Filiatrault said: Message at beginning of the thread said until 25th. We are the 26th. Yes, that was the email from a 3rd party reseller. This one was from Waves: 1 Link to comment Share on other sites More sharing options...
PavlovsCat Posted March 26, 2023 Share Posted March 26, 2023 Sweetwater is still selling Waves plugins as they did before. It is possible that Waves is just changing their software registration system and eliminating smaller retailers that weren’t moving a lot of product. In any event, we'll soon find out. Link to comment Share on other sites More sharing options...
Johnbee58 Posted March 26, 2023 Share Posted March 26, 2023 8:29 AM DST. I got into my account. Did anybody take notice of the discrepancy in MONDAY March 26? Today (Sunday) is March 26. So are they talking Sunday, March 26 or perhaps Monday the 27th? ?John B 1 Link to comment Share on other sites More sharing options...
Lionel Posted March 26, 2023 Share Posted March 26, 2023 Come on, Waves… We’re ready for that WUP+ XXL 1 Link to comment Share on other sites More sharing options...
Sander Verstraten Posted March 26, 2023 Share Posted March 26, 2023 Or maybe they've just been bought by Soundwide like everyone else ? 1 1 Link to comment Share on other sites More sharing options...
Vst0nE Posted March 26, 2023 Share Posted March 26, 2023 we may receive all refunds for inability to use waves central today....payday! 1 2 Link to comment Share on other sites More sharing options...
Martin H. Posted March 26, 2023 Author Share Posted March 26, 2023 Just now, Johnbee58 said: 8:29 AM DST. I got into my account. Did anybody take notice of the discrepancy in MONDAY March 26? Today (Sunday) is March 26. So are they talking Sunday, March 26 or perhaps Monday the 27th? ?John B Exactly. Monday is indeed on 27th. Must be a mistake. The date 26th has mentioned multiple times. So today must be the last day we can register serials. 25th (what 3rd party resellers) mention, must be their own last date they would be selling Waves plugins. 7 minutes ago, PavlovsCat said: Sweetwater is still selling Waves plugins as they did before. It is possible that Waves is just changing their software registration system and eliminating smaller retailers that weren’t moving a lot of product. In any event, we'll soon find out. This is what Resellers are currently still selling: Sweetwater: Everything from Waves Audio Deluxe: Waves Musicians 2 Bundle PluginDiscounts: Everything from Waves EveryPlugin: eMotion LV1 Live Mixer & SuperRack Link to comment Share on other sites More sharing options...
jngnz Posted March 26, 2023 Share Posted March 26, 2023 (edited) Someone on GS got this email: Waves Update Plan is no longer available for these products. In order to continue receiving many of the benefits that Waves Update Plan has provided plus new products, features & services, you will need a Waves Creative Access subscription. You can continue using the current version of your Waves licenses (main license only; 2nd licenses are excluded) even if you do not have Waves Update Plan coverage. You may purchase a subscription when you need the benefits provided by Waves Creative Access. If you have any questions or comments, please contact the Waves Sales team at 1-865-909-9200 ext. 2 or here. Best regards, The Waves Team They're replacing WUP with a subscription plan. Edited March 26, 2023 by jngnz 2 Link to comment Share on other sites More sharing options...
MusicMan Posted March 26, 2023 Share Posted March 26, 2023 (edited) 29 minutes ago, jngnz said: Someone on GS got this email: Waves Update Plan is no longer available for these products. In order to continue receiving many of the benefits that Waves Update Plan has provided plus new products, features & services, you will need a Waves Creative Access subscription. You can continue using the current version of your Waves licenses (main license only; 2nd licenses are excluded) even if you do not have Waves Update Plan coverage. You may purchase a subscription when you need the benefits provided by Waves Creative Access. If you have any questions or comments, please contact the Waves Sales team at 1-865-909-9200 ext. 2 or here. Best regards, The Waves Team They're replacing WUP with a subscription plan. WUP was pretty subscription like in many ways.. if it looks like a duck, quacks like a duck.. it's probably Waves ? That copy of the email looks pretty plausible and likely legitimate. After lots of speculation, if it is then real, then it's about time they openly shared the full situation. Either way, I think they've lost any of their customers that were on the fence and probably will lose some more of their regulars too. I'd imagine they will get even lower percentages of newer producers and engineers starting out as well. I think Waves' superpower is alienating customers.. it's like they just want to deter people from spending money with them! Edited March 26, 2023 by MusicMan 4 2 Link to comment Share on other sites More sharing options...
Carlos Iglesias Posted March 26, 2023 Share Posted March 26, 2023 It is impossible not to hate Waves. I'm a good person. 5 2 1 Link to comment Share on other sites More sharing options...
antler Posted March 26, 2023 Share Posted March 26, 2023 1 hour ago, MusicMan said: WUP was pretty subscription like in many ways.. if it looks like a duck, quacks like a duck.. it's probably Waves ? I agree. It was just a rarer form of subscription where you get to keep using the product when you stop paying. Other examples of this model include HitFilm (video production) and ReSharper (software development plugin). Link to comment Share on other sites More sharing options...
Walter Cruz Posted March 26, 2023 Share Posted March 26, 2023 Woah, I love WUP now 4 Link to comment Share on other sites More sharing options...
John1984 Posted March 26, 2023 Share Posted March 26, 2023 1 hour ago, antler said: I agree. It was just a rarer form of subscription where you get to keep using the product when you stop paying. Other examples of this model include HitFilm (video production) and ReSharper (software development plugin). I'd argue that the Waves Update Plan was simply paying to support ongoing development efforts. I don't object to contributing to the cost of bringing new features and capabilities to plugins I've paid once for, whether many years ago or last week. Like the Pro Tools example I mentioned earlier, I can freeze my products and continue using them. If that quote above is actually Waves' new position on things, I'll have to wait to see how the subscription plan compares to the WUP I just paid for. Then it's a judgement call for me. Either way, my plugins will continue to function. And I will not buy into a subscription plan -- as someone else mentioned, I want to be able to open a session years from now and all of the plugins function as when I saved the project. 1 Link to comment Share on other sites More sharing options...
Bapu Posted March 26, 2023 Share Posted March 26, 2023 For grits and shiggles I tried to log in. Getting the "under maintenance" message. See? My WUP is paying off, they're making the site better. 4 Link to comment Share on other sites More sharing options...
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