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VS-100 connected with Octa-Capture issues - cursor just spins


Hill62

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Hi folks,

Hoping someone can help with this. I recently bought a Roland Octa-Capture to expand inputs and outputs of my Roland VS-100. Each device works perfectly on its own. All drivers and firmware are up to date. When I have them "paired" (all settings correct as per the directions, coaxial cable in place, on same usb 2.0  bus; etc) the inputs and outputs are all listed as choices in the audio tracks. I can change the input I want to use on a track. The software shows the devices, no errors. No errors in the driver window that would appear if the devices weren't configured properly or if they were on separate usb buses. However, in CbB the mouse cursor just spins and I can't record or playback. Not on a new project, not on an existing project. I can select different inputs and click other items, but playback and recording don't work at all.

I can use non asio drivers, but then only the VS-100 is "seen" as connected. 

I have changed every cord; I've tried on my desktop PC and my laptop. Bought a sub 2.0 hub to test with new cables. Anti-Virus is off. Disabled and uninstalled all other sound devices and drivers. Uninstalled other DAWs.  I have cleanly removed the drivers and tried different sequences of powering on each sound card and connecting each usb cable to the computer. Ran sfc /scannow and everything else I could think of. I have done too many things to write them all down.

I am thinking it has to be the driver.  I have not tested it with Windows 10. I have Windows 11. I had to turn off Core Isolation for the driver to install properly. As soon as I select Asio drivers in CwB the spinning cursor starts. As if it is working hard and busy.

Is it possible the new driver signing change in CwB latest release could affect this?

I am using NVME hard drives, you have to use SSD according to directions and maybe it isn't recognizing that the hardware meets or exceeds the specs?

Is anyone else successfully using an Octa-Capture with a VS-100 or VS-700 and Windows 11? Has anyone had a similar symptom using the two devices linked with CwB?

 

Appreciate anyone taking a moment to read this and welcome any ideas. Especially like to know if someone else has this working and maybe had a similar issue to resolve.

Thanks! 

SB

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18 minutes ago, Byron Dickens said:

ASIO  only allows one driver at a time.

Correct. The two devices are connected to each other with a special cable and settings. The VS-100 asio driver is used. The driver settings indicate whether the hardware connection has been made successfully or shows an error if not. The Daw sees the VS-100, but also the added inputs and outputs added by the I/O expansion.

"Version 1.50 adds support for I/O expansion with the OCTA-CAPTURE. The V-STUDIO 100 driver for Windows or Macintosh, version 2.0 or later, is required. Please refer to the PDF document “IO Expansion by using the OCTA-CAPTURE with the VS100 or VS700.pdf” for details."

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