Promidi Posted July 31, 2019 Share Posted July 31, 2019 I have been able to reproduce the clicking issue even in an exported wav file. I have lodged a ticket with IKM. I included two actual wav renders. One from Sampletank 4.05 and Sampletank 4.06. You can clearly hear the difference. I imported the two exported wave files back into Cakewalk (one in each track) and zoomed in to a spot where the click occurs. You can clearly see the difference. Hopefully IKM Support can sort this. I have reverted to Sampletank 4.05 until this is resolved. I have added the image (Hopefully you can see what I mean) Link to comment Share on other sites More sharing options...
Promidi Posted August 1, 2019 Share Posted August 1, 2019 11 hours ago, Matthew Sorrels said: These clicks may just be the guitars/strumming since the release notes list a bunch of changes there. These clicks also occur on American Acoustics: Fingerstyle Strumming 1. These samples would not have been updated with this update to 4.06. Therefore it appears that the Sampletank player itself is introducing the spikes in the updated version. Link to comment Share on other sites More sharing options...
Matthew Sorrels Posted August 1, 2019 Share Posted August 1, 2019 Yes, it is the player not the library changes since the new 4.06 build does the clicks even with no library update (see my screenshots). But it still may only effect guitar-type instruments, instead of (even worse) every instrument. Link to comment Share on other sites More sharing options...
Piotr Posted August 1, 2019 Share Posted August 1, 2019 I wonder if it is co-related with occasionally high CPU peaks when using ST4. I have such issue , when click is heard also 1 of CPU cores is overloaded. 1 Link to comment Share on other sites More sharing options...
Joakim Posted August 2, 2019 Share Posted August 2, 2019 14 hours ago, Matthew Sorrels said: Yes, it is the player not the library changes since the new 4.06 build does the clicks even with no library update (see my screenshots). But it still may only effect guitar-type instruments, instead of (even worse) every instrument. They did say they fixed the loading times for guitars so maybe that’s why it’s limited to guitars? Link to comment Share on other sites More sharing options...
Promidi Posted August 5, 2019 Share Posted August 5, 2019 On 8/2/2019 at 10:06 AM, Joakim said: They did say they fixed the loading times for guitars so maybe that’s why it’s limited to guitars? It actually happens on more than the guitars. It even happens on some native ST4 instruments.... On the plus side, I got an email from IKM support to say the development team have verified and fixed this clicking issue (as well as the Steel Drum instrument issue) internally. An forthcoming update will be released soon to address these issues (Not sure of ETA). 1 Link to comment Share on other sites More sharing options...
Matthew Sorrels Posted August 5, 2019 Share Posted August 5, 2019 6 hours ago, Promidi said: It actually happens on more than the guitars. It even happens on some native ST4 instruments.... On the plus side, I got an email from IKM support to say the development team have verified and fixed this clicking issue (as well as the Steel Drum instrument issue) internally. An forthcoming update will be released soon to address these issues (Not sure of ETA). I've rolled back to 4.04 but it doesn't surprise me the clicks are happening on many instruments, since it's an engine issue. Hopefully they will get these fixes out quickly. 2 2 Link to comment Share on other sites More sharing options...
Ryan IK Multimedia Posted August 28, 2019 Share Posted August 28, 2019 SampleTank 4.0.7 has been released! Grab your download now from your User Area -> My Products section of your IK Multimedia account. 1 6 Link to comment Share on other sites More sharing options...
Grem Posted August 28, 2019 Share Posted August 28, 2019 Thanks for the update Ryan. 1 Link to comment Share on other sites More sharing options...
Promidi Posted August 28, 2019 Share Posted August 28, 2019 Thanks for all the hard work you guys have put into this update. Link to comment Share on other sites More sharing options...
Matthew Sorrels Posted August 29, 2019 Share Posted August 29, 2019 Looks good, passed all my initial tests. ? I was kind of surprised I can't download the sound updates anymore though. If I had missed that "window" I'd be shafted about getting the new guitar/etc. Used to be the updates would be available for longer (always available?) and just the core would time out and require paying to re-download. 1 Link to comment Share on other sites More sharing options...
Larry Shelby Posted August 29, 2019 Share Posted August 29, 2019 4.07 Release Notes Fixed an issue that caused audio clicks when triggering note on Fixed an issue with the Steel Drums Studio instrument Fixed an issue with very short MIDI notes not triggering sound Fixed an issue with the Flanger effect wet/dry control Improved graphics compatibility with FL Studio Optimized CPU usage when loading certain instruments in AAX Optimized resampling algorithm DSP 3 Link to comment Share on other sites More sharing options...
Fleer Posted August 29, 2019 Share Posted August 29, 2019 12 minutes ago, Matthew Sorrels said: Looks good, passed all my initial tests. ? I was kind of surprised I can't download the sound updates anymore though. If I had missed that "window" I'd be shafted about getting the new guitar/etc. Used to be the updates would be available for longer (always available?) and just the core would time out and require paying to re-download. Exactly, the sound updates should remain available. Where’s UIKG when you need him? Link to comment Share on other sites More sharing options...
ZincT Posted August 29, 2019 Author Share Posted August 29, 2019 Thanks Ryan, will give this a try later! Link to comment Share on other sites More sharing options...
Ryan IK Multimedia Posted August 29, 2019 Share Posted August 29, 2019 1 hour ago, Matthew Sorrels said: Looks good, passed all my initial tests. ? I was kind of surprised I can't download the sound updates anymore though. If I had missed that "window" I'd be shafted about getting the new guitar/etc. Used to be the updates would be available for longer (always available?) and just the core would time out and require paying to re-download. 1 hour ago, Fleer said: Exactly, the sound updates should remain available. Where’s UIKG when you need him? If you guys need to get to your content after a content update or new included instruments are released, please contact support. They can look into each case and how they can help directly.https://www.ikmultimedia.com/contact-support/ Link to comment Share on other sites More sharing options...
Matthew Sorrels Posted August 29, 2019 Share Posted August 29, 2019 3 hours ago, Ryan IK Multimedia said: If you guys need to get to your content after a content update or new included instruments are released, please contact support. They can look into each case and how they can help directly.https://www.ikmultimedia.com/contact-support/ Previous releases (for example Sampletank 3) the updates and sound add ons were added to the Resources download section rather than the sounds download section, so they would be available to everyone. 2 Link to comment Share on other sites More sharing options...
Ryan IK Multimedia Posted August 29, 2019 Share Posted August 29, 2019 53 minutes ago, Matthew Sorrels said: Previous releases (for example Sampletank 3) the updates and sound add ons were added to the Resources download section rather than the sounds download section, so they would be available to everyone. Thanks for your interest here, I've passed along your comment/feedback to the team to see what could be done. 1 Link to comment Share on other sites More sharing options...
Fleer Posted August 29, 2019 Share Posted August 29, 2019 Thanks Ryan, I second Matt’s comment. Link to comment Share on other sites More sharing options...
sarine Posted August 29, 2019 Share Posted August 29, 2019 (edited) So does it actually work now? I'm still on version 4.0.4, and I've experienced some bugs such as multi-timbral occasionally not working (sounds get cut off randomly) and sometimes after loading a project it seems as if there's a sampling mismatch and ST4 sounds too high-pitched. Contemplating whether I should update... The one thing I dislike more than bugs is more bugs. Edited August 29, 2019 by sarine Link to comment Share on other sites More sharing options...
Promidi Posted August 29, 2019 Share Posted August 29, 2019 13 minutes ago, sarine said: So does it actually work now? I'm still on version 4.0.4, and I've experienced some bugs such as multi-timbral occasionally not working (sounds get cut off randomly) and sometimes after loading a project it seems as if there's a sampling mismatch and ST4 sounds too high-pitched. Contemplating whether I should update... The one thing I dislike more than bugs is more bugs. I have updated to 4.0.7 and on my PC, the clicking issues I reported in 4.06 no longer occur. I never had the other issues you mention. If you do upgrade and you still find there are issues with 4.0.7,you can always roll back to 4.0.4 1 Link to comment Share on other sites More sharing options...
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