file not supported message is wrong

[markz penguiin]

so I was trying to import an audio file into my project (which is mp4, ogg, and wav, all of which are format files that bandlab supports) and I tried importing but it still says 'file not supported' what is wrong here? need help as soon as possible on this one

[User 905133]

I just did a quick test by dragging some mp4 and ogg files into Cakewalk. It worked.  I dragged the files from a file window (I use "Everything") onto an audio track.  I also tried the Menu Bar > File > Import > Audio method.  That worked, too.

Its hard to tell what you might be doing wrong because you haven't stated the steps you took.

http://www.cakewalk.com/Documentation?product=Cakewalk&language=3&help=Recording.32.html

Have you looked at the format of the files under the file's Properties > Details?  Maybe that info might be helpful to diagnose the problem you are having.

Edited May 28, 2022 by User 905133
to add a reference to Properties > Details; to add a link to the online documentation for "Import"

[Kurre]

I think i have seen that before. It was because they where in a zipfile. You have to unzip first, if that's the case.

[User 905133]

22 minutes ago, Kurre said:

I think i have seen that before. It was because they where in a zipfile. You have to unzip first, if that's the case.

I deleted a question ("By any chance are you trying to import a compressed file?") after I tried Menu > File > Import with the zip file I was using as a test because CbB didn't even see it.  I just tried the drag and drop method with an mp3 file in a zip file and all I get in the circle with the line through it.

I am interested to know what method the OP used to get that message.  

I did get a file not supported message when I tried to import a file that was 0 bytes long.  Maybe there's a size limit?

Edited May 28, 2022 by User 905133
fixed typos

[User 905133]

Interesting.  I never tried having CbB try to convert different types of files at the same time.  Thanks for the tip--just in case I am tempted to do that for real.  I tried as a test, and the presence of an mp4 file caused CbB to have an immediate shut-down type crash.  Nice to know that even at my age I still have room to lean new things! (Thanks for that, too!)