Larry Shelby Posted May 24, 2022 Share Posted May 24, 2022 Run the IPP to update 1 Link to comment Share on other sites More sharing options...
kitekrazy1 Posted May 24, 2022 Share Posted May 24, 2022 Mine is broken on one system. I get this "well this is awkward". At least you can download your products from their site. Link to comment Share on other sites More sharing options...
Jeremy Oakes Posted May 24, 2022 Share Posted May 24, 2022 2 hours ago, Paul Young said: Mine is broken on one system. I get this "well this is awkward". At least you can download your products from their site. …… or download the up to date version of IPP from their website and install it over the broken one. J Link to comment Share on other sites More sharing options...
kitekrazy1 Posted May 25, 2022 Share Posted May 25, 2022 3 hours ago, Jeremy Oakes said: …… or download the up to date version of IPP from their website and install it over the broken one. J That didn't work either. It works fine on 2 other systems. I usually download on one machine and the others are networked. Link to comment Share on other sites More sharing options...
Promidi Posted May 25, 2022 Share Posted May 25, 2022 2 hours ago, Paul Young said: That didn't work either. It works fine on 2 other systems. I usually download on one machine and the others are networked. Uninstall the broken one first then reinstall Link to comment Share on other sites More sharing options...
kitekrazy1 Posted May 25, 2022 Share Posted May 25, 2022 2 hours ago, Promidi said: Uninstall the broken one first then reinstall That didn't work. I even went deep into the registry to remove all traces. Link to comment Share on other sites More sharing options...
Promidi Posted May 25, 2022 Share Posted May 25, 2022 20 minutes ago, Paul Young said: That didn't work. I even went deep into the registry to remove all traces. Maybe a firewall is blocking some access that the Product Portal needs.... Link to comment Share on other sites More sharing options...
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