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Posted
2 hours ago, Paul Young said:

Mine is broken on one system.  I get this "well this is awkward".  At least you can download your products from their site.

…… or download the up to date version of IPP from their website and install it over the broken one.

J

Posted
3 hours ago, Jeremy Oakes said:

…… or download the up to date version of IPP from their website and install it over the broken one.

J

That didn't work either.  It works fine on 2 other systems.  I usually download on one machine and the others are networked.

Posted
2 hours ago, Paul Young said:

That didn't work either.  It works fine on 2 other systems.  I usually download on one machine and the others are networked.

Uninstall the broken one first then reinstall

Posted
2 hours ago, Promidi said:

Uninstall the broken one first then reinstall

That didn't work.  I even went deep into the registry to remove all traces. 

Posted
20 minutes ago, Paul Young said:

That didn't work.  I even went deep into the registry to remove all traces. 

Maybe a firewall is blocking some access that the Product Portal needs....

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