Surround panner mute unmute problem

[Feesuat]

I am working on a film project 5.1 and facing a strange issue. On the large surround panner the speaker icons are not working as I want to mute /unmute but nothing happens upon pressing/clicking on these icons. Whereas it is suppossed to be turning grey upon pressing/clicking  and mute that speaker output.

i am using TC electronics 24d konnect soundcard and windows7 64.

 

Edited June 16, 2019 by Feesuat

[Jim Fogle]

@Feesuat, what driver are you using?  The latest I see on TC Electronic's support page for 64 bit Windows is V3.6.1 released 24 November, 2016.  However I noticed there is a problematic V3.6.0 which was available for a VERY short time.

Are you seeing the 24d konnect in preferences?   How many audio outputs are available?  I see only four line outputs on the rear panel.

[Feesuat]

Using its digital outputs too

[Feesuat]

On 6/25/2019 at 12:44 AM, fogle622 said:

@Feesuat, what driver are you using?  The latest I see on TC Electronic's support page for 64 bit Windows is V3.6.1 released 24 November, 2016.  However I noticed there is a problematic V3.6.0 which was available for a VERY short time.

Are you seeing the 24d konnect in preferences?   How many audio outputs are available?  I see only four line outputs on the rear panel.

I am using its digital outputs alingside analog outputs

 

On 6/25/2019 at 12:44 AM, fogle622 said:

@Feesuat, what driver are you using?  The latest I see on TC Electronic's support page for 64 bit Windows is V3.6.1 released 24 November, 2016.  However I noticed there is a problematic V3.6.0 which was available for a VERY short time.

Are you seeing the 24d konnect in preferences?   How many audio outputs are available?  I see only four line outputs on the rear panel.