NOT Activated

[dahjah]

I had to do a fresh install, which I did a couple weeks ago. I'm now getting the RED warning that "Cakewalk experienced a problem with activation. Please contact support. (20)

When i click contact support it goes to the old website. So how can we fix this?

Edited April 26, 2022 by dahjah

[dahjah]

refreshing activation doesn't work.

[John Vere]

Did you contact support here. 

[dahjah]

I tried most of that, When I refresh it say you cakewalk activation has been refreshed and then the red thing pops up again saying not activated.

[Kurre]

My guess is that it has to do with a plugin. Probably a Sonar plugin.

[Xoo]

Windows 7?

[Will.]

14 hours ago, dahjah said:

I had to do a fresh install, which I did a couple weeks ago. I'm now getting the RED warning that "Cakewalk experienced a problem with activation. Please contact support. (20)

When i click contact support it goes to the old website. So how can we fix this?

You need to sign in to your CbB account to do a refresh on your activation. 

Do this from the DAW. Locate the sign in link under the HELP tab inside the DAW and enter your details. It should do the refresh by itself - should it not for some reason - click on refresh activation after you have signed in. You should be good then. 

Edited April 27, 2022 by Will.
Typo's

[dahjah]

I'm now able to save and it's saying it's activated, I didn't do anything so I can't report how or why .

[Terry Kelley]

'puters.

[John Vere]

Restarting the computer probably. 

[Byron Dickens]

Rebooting fixes so many things.