53mph Posted March 15, 2022 Posted March 15, 2022 3 hours ago, Nick Blanc said: Seems I changed PC's just in time. I did this early january and I could re-install and activate Rythmiq, Regroover and Beatformer just fine. Seems that if was just a couple of months later, I would have lost them? I'm not sure, but is the issue that you get some kind of error when you enter your serial? I still have my serials in my mail (and I save them in a txt file on my PC as well together with the latest install file). I see this when I try to register:
Yan Filiatrault Posted March 15, 2022 Author Posted March 15, 2022 22 minutes ago, Fleer said: So I guess Regroover is dead for me … Try contact support. I wrote yesterday, they answered today.
kitekrazy Posted March 15, 2022 Posted March 15, 2022 2 hours ago, Fleer said: So I guess Regroover is dead for me … I forgot I even had it. Not sure why it is even necessary in today's DAW.
Fleer Posted March 15, 2022 Posted March 15, 2022 6 hours ago, Yan Filiatrault said: Try contact support. I wrote yesterday, they answered today. They replied: “Any accounts containing Beat Making and Drum Mixing products, such as Regroover and drumatom, have been removed from our system. Therefore, no account will be found if you try to log-in to the website.” 1
Yan Filiatrault Posted March 15, 2022 Author Posted March 15, 2022 13 minutes ago, Fleer said: They replied: “Any accounts containing Beat Making and Drum Mixing products, such as Regroover and drumatom, have been removed from our system. Therefore, no account will be found if you try to log-in to the website.” Look at the answer I received, it’s more complete 1
antler Posted March 15, 2022 Posted March 15, 2022 9 hours ago, Yan Filiatrault said: Sadly, an offline activation is no longer available. That is why we have raised the number of activations to 10. That's not very generous: most companies say that if they go out of business, they'll release a fully unlocked version of their software for customers to use. While technically Accusonus aren't going out of business, they may as well shut shop as they've discontinued their entire product range and terminated support. 1
Yan Filiatrault Posted March 15, 2022 Author Posted March 15, 2022 17 minutes ago, antler said: That's not very generous: most companies say that if they go out of business, they'll release a fully unlocked version of their software for customers to use. While technically Accusonus aren't going out of business, they may as well shut shop as they've discontinued their entire product range and terminated support. Sadly, unlocked version exist only where we don’t want to look..
dubdisciple Posted March 16, 2022 Posted March 16, 2022 I'm relieved i rarely touched regroover essential. The fact they are keeping the era bundle stuff accounts may be a sign they may cannibalize whatever features Meta wanted and then sell division off. I will use it for now
kevin H Posted March 16, 2022 Posted March 16, 2022 13 minutes ago, PlasticB said: all good time of the day can someone give a login and password to download the vst package and activate the license. Oh oh this will lock the thread 1
dubdisciple Posted March 16, 2022 Posted March 16, 2022 45 minutes ago, PlasticB said: all good time of the day can someone give a login and password to download the vst package and activate the license. This forum has a strict no piracy rule. Even if you rationalize it.
kevin H Posted March 16, 2022 Posted March 16, 2022 1 hour ago, PlasticB said: all good time of the day can someone give a login and password to download the vst package and activate the license. Dude even if you PM me, would never give you my credentials, are you nuts!!! 1
53mph Posted March 16, 2022 Posted March 16, 2022 14 hours ago, Yan Filiatrault said: Look at the answer I received, it’s more complete If you own only Regroover, the company has left you out to dry. It's as simple as that. I cannot install the software on a new computer and they don't offer support on these products anymore. Each time I contact them they send me the same reply pointing me to the installers and telling me to use the serial number. But all I get is an error message. So that's that. 1
Nick Blanc Posted March 16, 2022 Posted March 16, 2022 21 hours ago, Philip G Hunt said: I see this when I try to register: This is bad practice. So having the installers and the serials is not enough. I hope they fix this soon. But I can read a little bit of corporate lingo, and repeating the same generalized message often means "we cannot fix the situation".
53mph Posted March 16, 2022 Posted March 16, 2022 1 hour ago, Nick Blanc said: This is bad practice. So having the installers and the serials is not enough. I hope they fix this soon. But I can read a little bit of corporate lingo, and repeating the same generalized message often means "we cannot fix the situation". This is the response I have just got. Hi there, Thanks for reaching out to us and apologies for the frustration caused to you. The error code 25 message after inserting the key, means that your product key is not valid anymore. Since we have announced changes to our product line we have stopped new key generations and/or allowing any new activations. If you have never activated your product in the past, the key now has expired. This operation is irreversible and new keys cannot be added. So for anyone who hasn't activated their product, such as me. ? 8
53mph Posted March 16, 2022 Posted March 16, 2022 33 minutes ago, Fleer said: And me. Oh well. One less program cluttering up our systems. Let's look on the bright side. ? 2
53mph Posted March 16, 2022 Posted March 16, 2022 I really cannot express how bad I think their handling of this has been. Up until a few days ago it was still possible to buy copies of Regroover online. Let's hope no-one did. And....... if you try to contact them via their website. The contact page has now DISAPPEARED! https://support.accusonus.com/contact They really have just taken Meta's money and run.
Fleer Posted March 16, 2022 Posted March 16, 2022 And they sent us a new serial some weeks ago which you can’t activate. Go figure. 1
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now