Larry Shelby Posted March 3, 2022 Share Posted March 3, 2022 27 minutes ago, Zo said: Guyz i don't see Cubase 12 in my downloads , but available in cubase list , i don't see it in my steinberg also ...am i missing something ? MANY are having that issue Zo...I being one of them....Support said I just had to "wait" until they get it sorted out Link to comment Share on other sites More sharing options...
Sent4th Posted March 3, 2022 Share Posted March 3, 2022 Zo, ditto what cclarry stated. I also have the same issues. Learned from the Cubase forum, the problems should be corrected soon. 2 Link to comment Share on other sites More sharing options...
Tim Smith Posted March 3, 2022 Share Posted March 3, 2022 This is what I see in my Steinberg Account. Even though it shows I have a license on my elicenser. My elicenser is empty. ...Sorry I am not very good drawing with a mouse. Link to comment Share on other sites More sharing options...
Larry Shelby Posted March 3, 2022 Share Posted March 3, 2022 Quite oddly, my license does NOT say "Grace Period Eligible" despite the Grace period being from Nov 10th, 2021 until the release of 12! I made my purchase on Nov. 24th! 1 Link to comment Share on other sites More sharing options...
antler Posted March 3, 2022 Share Posted March 3, 2022 17 hours ago, Zo said: Damm i need to install windows 10 .... Just a suggestion, but maybe consider Windows 11 so you're not in the same position four years from now? 1 Link to comment Share on other sites More sharing options...
Zo Posted March 3, 2022 Share Posted March 3, 2022 (edited) 20 minutes ago, cclarry said: Quite oddly, my license does NOT say "Grace Period Eligible" despite the Grace period being from Nov 10th, 2021 until the release of 12! I made my purchase on Nov. 24th! Same here , even wrost i have 3 cubase 11 pro strange Edited March 3, 2022 by Zo 2 1 Link to comment Share on other sites More sharing options...
Larry Shelby Posted March 3, 2022 Share Posted March 3, 2022 Certainly not impressed by Steinberg. What should have been as easy as sending everyone who purchased Cubase 11 during the offer period a code to register in the new Activation Manager, they decided to make it a NIGHTMARE by trying to "link it" to the existing License on the eLicenser. 4 Link to comment Share on other sites More sharing options...
Zo Posted March 3, 2022 Share Posted March 3, 2022 1 minute ago, cclarry said: Certainly not impressed by Steinberg. What should have been as easy as sending everyone who purchased Cubase 11 during the offer period a code to register in the new Activation Manager, they decided to make it a NIGHTMARE by trying to "link it" to the existing License on the eLicenser. Exact , a simple email with a new code and basta !! 3 Link to comment Share on other sites More sharing options...
locrian Posted March 3, 2022 Author Share Posted March 3, 2022 2 hours ago, Zo said: Guyz i don't see Cubase 12 in my downloads , but available in cubase list , i don't see it in my steinberg also ...am i missing something ? I see mine *but* I don't think it showed up in the "My product downloads" tab until *after* the SDA succesfully accepted my Download Access and Activation Codes. Were you able to do those two things? If not, you probably should not expect to see it there. Link to comment Share on other sites More sharing options...
Zo Posted March 3, 2022 Share Posted March 3, 2022 46 minutes ago, locrian said: I see mine *but* I don't think it showed up in the "My product downloads" tab until *after* the SDA succesfully accepted my Download Access and Activation Codes. Were you able to do those two things? If not, you probably should not expect to see it there. Download Access and Activation Codes : of cubase 12 or 11 ? 11 is present in my downloads , in the elincencer , and in my steinberg as posted , maybe the 2 other instance witch i don't know why they're here might mess up the stuff ...11 pro is installed and running (authorised also) smooth Link to comment Share on other sites More sharing options...
locrian Posted March 3, 2022 Author Share Posted March 3, 2022 14 minutes ago, Zo said: Download Access and Activation Codes : of cubase 12 or 11 ? C12. My point simply was that if you don't successfully activate C12 first, it won't show up in My product downloads. Link to comment Share on other sites More sharing options...
Tim Smith Posted March 4, 2022 Share Posted March 4, 2022 I don't believe this is the case because I downloaded C12 and it shows up . I can't open it because it doesn't see a license. Link to comment Share on other sites More sharing options...
Zo Posted March 4, 2022 Share Posted March 4, 2022 10 minutes ago, Tim Smith said: I don't believe this is the case because I downloaded C12 and it shows up . I can't open it because it doesn't see a license. It should be in my product download Link to comment Share on other sites More sharing options...
Tim Smith Posted March 4, 2022 Share Posted March 4, 2022 I downloaded it. Just can't open it. Seems to be problem with elicenser server. I throw it my activation code and it say's my product can't be registered. I have an older elicenser, however it has the latest firmware updates. All of my licenses were on it before I did the elicenser maintanence Steinberg requested. Steinberg site seen and registered my dongle. When I go through the grace period check it behaves like my elicense is invisible. 2nd night in a row and I'm tired of messing with this for now. Link to comment Share on other sites More sharing options...
Zo Posted March 4, 2022 Share Posted March 4, 2022 (edited) I opened a tiket , i m in the midle of a client mix , i ain t bothering to waist time specially fir something incan t use it ...doing it just to be sure allstraight ... Edited March 4, 2022 by Zo 1 Link to comment Share on other sites More sharing options...
kitekrazy1 Posted March 4, 2022 Share Posted March 4, 2022 So I take it they till use elicenser but it is now software. Link to comment Share on other sites More sharing options...
Cecelius2 Posted March 4, 2022 Share Posted March 4, 2022 Before I upgrade to Cubase 12, can someone confirm that we can still run Cubase 11 (with its dongle) if we have it loaded on the computer. Previous versions of Cubase allowed earlier versions of Cubase to remain installed on the computer and work properly. Given all the troubles I see some are having with Cubase 12 installation, I wanted to make sure that Cubase 11 would still run on the same computer after Cubase 12 is installed. So can Cubase 11 run (with its dongle) on the same Computer that has Cubase 12 installed? Thanks C2 Link to comment Share on other sites More sharing options...
locrian Posted March 4, 2022 Author Share Posted March 4, 2022 32 minutes ago, Cecelius2 said: So can Cubase 11 run (with its dongle) on the same Computer that has Cubase 12 installed? Yes. I just installed C12 Pro (with the new licensing system) this afternnon and am still able to run C11 Pro via the dongle (on the same Win10 laptop). 1 Link to comment Share on other sites More sharing options...
Cecelius2 Posted March 4, 2022 Share Posted March 4, 2022 32 minutes ago, locrian said: Yes. I just installed C12 Pro (with the new licensing system) this afternnon and am still able to run C11 Pro via the dongle (on the same Win10 laptop). Thanks. This is good news. Appreciate your info. C2 Link to comment Share on other sites More sharing options...
Larry Shelby Posted March 4, 2022 Share Posted March 4, 2022 Still no word and no resolution....booo Steinberg 1 Link to comment Share on other sites More sharing options...
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