Larry Shelby Posted December 10, 2021 Share Posted December 10, 2021 Now I just got the message "your downloading has been blocked"...he must be fixing it manually Link to comment Share on other sites More sharing options...
fitzroy Posted December 10, 2021 Share Posted December 10, 2021 Maybe he is fixing it manually so that you can't log in anymore, for all the complaining ? Seriously though, I also only see the 2 rar's. Link to comment Share on other sites More sharing options...
Larry Shelby Posted December 10, 2021 Share Posted December 10, 2021 Also just got this email ERROR! Please contact support@8dio.com for clearance and further information. Sincerely, Client Care / 8DIO And now my serial # will no longer function in the 8DIO Downloader... They must be issuing new serial #'s 1 Link to comment Share on other sites More sharing options...
jeffdrawscomics Posted December 10, 2021 Share Posted December 10, 2021 I ran into this issue while installing an 8dio library a month ago. They limit the number of times the serial can be used to guard against piracy. If you email them and report your issue, they will issue you a new serial and you will be able to use the downloader again. 1 Link to comment Share on other sites More sharing options...
simon Posted December 10, 2021 Share Posted December 10, 2021 1 hour ago, cclarry said: They must be issuing new serial #'s yep - I just got another 'thanks for your purchase' email and now the extra .rar file has appeared 1 Link to comment Share on other sites More sharing options...
Larry Shelby Posted December 10, 2021 Share Posted December 10, 2021 Just now, simon said: yep - I just got another 'thanks for your purchase' email and now the extra .rar file has appeared I got that email also...but can't re-download because they shut down my link, which I put in the FIRST email that I sent...but that they didn't address...so I replied AGAIN telling them that it was shut down... Do people ACTUALLY read anymore? 1 Link to comment Share on other sites More sharing options...
fitzroy Posted December 10, 2021 Share Posted December 10, 2021 Just give it some time - as long as the order has been processed and we have our serial number, it's not like we're losing out on a temporary freebie. They'll sort it out. 1 Link to comment Share on other sites More sharing options...
simon Posted December 10, 2021 Share Posted December 10, 2021 34 minutes ago, cclarry said: I got that email also...but can't re-download because they shut down my link, which I put in the FIRST email that I sent...but that they didn't address...so I replied AGAIN telling them that it was shut down... Do people ACTUALLY read anymore? they haven't replied to my email yet so I suspect they are just reissuing new serials or whatever and haven't got round to looking at the emails yet. I'd give it an hour or two and then try the 'chat' function on the website - I've had them fix stuff straight away via that method I'm sure they'll get it sorted..... Link to comment Share on other sites More sharing options...
Doug Rintoul Posted December 10, 2021 Share Posted December 10, 2021 I have the same issue. Sent a message to support but have not heard back from them yet. Link to comment Share on other sites More sharing options...
Larry Shelby Posted December 10, 2021 Share Posted December 10, 2021 Nothing at all...no word...downloads are exhausted from trying to get the 3rd RAR to show up, and nothing from support... Pretty sad Link to comment Share on other sites More sharing options...
TracingArcs Posted December 10, 2021 Share Posted December 10, 2021 Had a response from 8DIO : Thank you for contacting 8dio support. This is a known error that started earlier today, where the instrument files are not being downloaded. We are working on a solution and it will be fixed ASAP. I will update you when a solution has been made. However it crossed a second email from me telling them the NKIs had appeared as a 3rd file in manual d/loads. 1 Link to comment Share on other sites More sharing options...
Fleer Posted December 10, 2021 Share Posted December 10, 2021 So. Do we need new serials? Or can I close this conundrum, knowing I’m not likely to download. Ever. Link to comment Share on other sites More sharing options...
Larry Shelby Posted December 10, 2021 Share Posted December 10, 2021 11 minutes ago, Fleer said: So. Do we need new serials? Or can I close this conundrum, knowing I’m not likely to download. Ever. We'll just have to wait and see....I still haven't received a response Link to comment Share on other sites More sharing options...
Larry Shelby Posted December 10, 2021 Share Posted December 10, 2021 Just got the new serial # from 8DIO! 4 Link to comment Share on other sites More sharing options...
PavlovsCat Posted December 11, 2021 Share Posted December 11, 2021 (edited) Early this morning a friend of mine from the UK, also a musician, but not a member of this group, PMed me about this freebie. I felt like he was trying to move in on Larry's territory and wanted to say --- "Thanks, but I already have a guy!" (And yes, I realize Larry didn't start this thread, but 9 out of 10 times he is the one who does). Edited December 11, 2021 by PavlovsCat Link to comment Share on other sites More sharing options...
kitekrazy Posted December 11, 2021 Share Posted December 11, 2021 Anyone else frustrated to the point to ask someone to post the missing zip file and we could all be done with it? 1 Link to comment Share on other sites More sharing options...
artturner Posted December 11, 2021 Share Posted December 11, 2021 Yes, I'm still waiting as well. Here's what 8dio said: Quote This is a known error that started earlier today, where the instrument files are not being downloaded because instrument orders are taking a long time to process. We are working on a solution and will fix the problem ASAP. You will receive another automated email containing your serial codes again when the issue has been resolved. Link to comment Share on other sites More sharing options...
Eusebio Rufian-Zilbermann Posted December 13, 2021 Share Posted December 13, 2021 On 12/10/2021 at 6:04 AM, ZincT said: 8DIO downloader hasn't worked here for a while. It always says "Can't get product URL with specified serial code" I was also getting that error, then downloaded and installed the latest 8DIO downloader and that fixed the issue for me. 1 1 Link to comment Share on other sites More sharing options...
Fleer Posted December 13, 2021 Share Posted December 13, 2021 I just got the email yet with the same serial. 1 Link to comment Share on other sites More sharing options...
abacab Posted December 15, 2021 Share Posted December 15, 2021 I ran the 8DIO downloader today, and everything just worked automagically! Nice freebie! https://bedroomproducersblog.com/2021/12/11/8dio-new-hybrid-rhythms/ 2 Link to comment Share on other sites More sharing options...
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