Xtouch

[ShadownightLP Music]

Hi
I bought an x-touch but the faders keep all the way up the same time. I have used the midi and the usb mode in mackie protocol. no changes. What can i do to resolve this annoing issue? Because right now thefaders move up all the way every time i try to move them.

Thanks in advance,

Shadownight Music

[msmcleod]

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[ShadownightLP Music]

1 hour ago, msmcleod said:

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yes but i saw at 7:26 that the faders moved all the way to 0 db and along what tracks are there. At my place they jump to +10 dB and all of them. Whenever i try to enable writemode or sth else only the Automation trim is flashing i cant change any automation settings either on the xtouch. Faders are set to track on the device.

Edited November 27, 2021 by ShadownightLP Music
missing picture

[ShadownightLP Music]

I have sent it back to the vendor Thomann. They replace it for free. Let's see if the problem occurs again. Hope not.
It works now! Was an hardware fault. I contacted Cakewalk but got no answer yet.

Edited December 6, 2021 by ShadownightLP Music
update