winkpain Posted October 6, 2021 Posted October 6, 2021 Over at help.cakewalk.com and I log in as always, and all my previous, some unresolved, requests are gone. In fact, under My Activities, everything is gone. Has there, perhaps, been an update to Support that wiped account histories clean??
0 Promidi Posted October 6, 2021 Posted October 6, 2021 8 hours ago, winkpain said: Over at help.cakewalk.com and I log in as always, and all my previous, some unresolved, requests are gone. In fact, under My Activities, everything is gone. Has there, perhaps, been an update to Support that wiped account histories clean?? I just checked mine and they are all there. Maybe flick an email to support@cakewalk.com
0 winkpain Posted October 6, 2021 Author Posted October 6, 2021 2 hours ago, Promidi said: I just checked mine and they are all there. Maybe flick an email to support@cakewalk.com Yes, thank you. I sent in a request there as well. I just wondered if anyone else had this issue here. I (we?) used to log in through Zendesk and now I'm automatically logged in through Bandlab, so perhaps that change has something to do with it. Waiting on response from Support....
0 winkpain Posted October 14, 2021 Author Posted October 14, 2021 I am getting no response on this issue from the Help Desk. It's been 10 days so far. Has anyone else had this issue with their Support activities being cleared over there??
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winkpain
Over at help.cakewalk.com and I log in as always, and all my previous, some unresolved, requests are gone. In fact, under My Activities, everything is gone.
Has there, perhaps, been an update to Support that wiped account histories clean??
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