winkpain Posted October 6, 2021 Share Posted October 6, 2021 Over at help.cakewalk.com and I log in as always, and all my previous, some unresolved, requests are gone. In fact, under My Activities, everything is gone. Has there, perhaps, been an update to Support that wiped account histories clean?? Link to comment Share on other sites More sharing options...
0 Promidi Posted October 6, 2021 Share Posted October 6, 2021 8 hours ago, winkpain said: Over at help.cakewalk.com and I log in as always, and all my previous, some unresolved, requests are gone. In fact, under My Activities, everything is gone. Has there, perhaps, been an update to Support that wiped account histories clean?? I just checked mine and they are all there. Maybe flick an email to support@cakewalk.com Link to comment Share on other sites More sharing options...
0 winkpain Posted October 6, 2021 Author Share Posted October 6, 2021 2 hours ago, Promidi said: I just checked mine and they are all there. Maybe flick an email to support@cakewalk.com Yes, thank you. I sent in a request there as well. I just wondered if anyone else had this issue here. I (we?) used to log in through Zendesk and now I'm automatically logged in through Bandlab, so perhaps that change has something to do with it. Waiting on response from Support.... Link to comment Share on other sites More sharing options...
0 winkpain Posted October 14, 2021 Author Share Posted October 14, 2021 I am getting no response on this issue from the Help Desk. It's been 10 days so far. Has anyone else had this issue with their Support activities being cleared over there?? Link to comment Share on other sites More sharing options...
Question
winkpain
Over at help.cakewalk.com and I log in as always, and all my previous, some unresolved, requests are gone. In fact, under My Activities, everything is gone.
Has there, perhaps, been an update to Support that wiped account histories clean??
Link to comment
Share on other sites
3 answers to this question
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now