PA Any Plugin Sale

[Fleer]

1 hour ago, Bapu said:

Decided to use the final $49.99 coupon for the Focusrite console.

Waait, whaat?

I’d haven given you my extra serial for $30

[kitekrazy]

53 minutes ago, cclarry said:

Not a word from PA Support...pretty sad

Not a dime from me either.  This would have been an unnecessary purchase to being with.  It's nice to get that kind of help that put's you in the pass category.

[Starship Krupa]

5 hours ago, Fleer said:

I’d haven given you my extra serial for $30

I thought that once you've purchased a license in their store, that license is supposed to be yours alone and transferring it will cost the recipient $20.

[Fleer]

1 hour ago, Starship Krupa said:

I thought that once you've purchased a license in their store, that license is supposed to be yours alone and transferring it will cost the recipient $20.

Not if you got it elsewhere

[cclarry]

Here's the BRILLIANT response I got from PA

Thanks for reaching out. The loyalty voucher cannot be combined with the current sale we are running and has now expired. 

I am sorry for the inconvenience.

[cclarry]

Here's my response...

I have to say that's a pretty crappy response...
You cost me my voucher by cutting it off a day early.
So I'll just cost you my business if that's how you're

going to do business...

Sorry for the inconvenience!

[Fleer]

Even worse. They make exceptions on a one-to-one basis. See the Gearslutz thread. 

[kitekrazy]

Make it known here/

https://www.facebook.com/pluginalliance

[cclarry]

4 minutes ago, Paul Young said:

Make it known here/

https://www.facebook.com/pluginalliance

That was the first thing I did after here!

 

[Fleer]

I sent support an email yesterday. No reply. 

[chris.r]

I see there's no point waiting for the new monthly vouchers being released before 5th September, and even if, they won't work with the current sale? You'll find me in another thread, then. Ciao!

[cclarry]

No response to my email reply, or to my comment on Fakebook either...

[sarine]

Guys, you missed a voucher and sound like a bunch of crackheads raging after their dealer didn't show up and all calls went straight to the voicemail. Rest assured that not having whatever it was that you wanted to acquire won't end your career/hobby before the same offer gets assertively rubbed in your face.

[cclarry]

14 minutes ago, sarine said:

Guys, you missed a voucher and sound like a bunch of crackheads raging after their dealer didn't show up and all calls went straight to the voicemail. Rest assured that not having whatever it was that you wanted to acquire won't end your career/hobby before the same offer gets assertively rubbed in your face.

Believe me, WE UNDERSTAND THIS...the POINT was that they said our vouchers were good until AUGUST 31st at 11:59 PM,
and THEN cut them OFF on August 30th at 11:59 PM.   THAT was the POINT and the PROBLEM!

Edited September 2, 2021 by cclarry

[Brian Walton]

50 minutes ago, sarine said:

Guys, you missed a voucher and sound like a bunch of crackheads raging after their dealer didn't show up and all calls went straight to the voicemail. Rest assured that not having whatever it was that you wanted to acquire won't end your career/hobby before the same offer gets assertively rubbed in your face.

meh, this is nothing.  I complained when they increased my voucher from $25 to $50 that in next level ingratitude.  

(granted, it actually worked well last month and I ended up using the $50 thanks to the flood sale - and I also didn't complain anywhere other than this unrelated forum in a random post).

 

Edited September 2, 2021 by Brian Walton

[sarine]

11 minutes ago, cclarry said:

Believe me, WE UNDERSTAND THIS...the POINT was that they said our vouchers were good until AUGUST 31st at 11:59 PM,
and THEN cut them OFF on August 30th at 11:59 PM.   THAT was the POINT and the PROBLEM!

Alright, but if I were a therapist and my client came to me apparently feeling extremely agitated and told the voucher betrayal story, I probably couldn't keep a straight face if my career depended on it. I can relate to being irritated, but not to taking any action beyond perhaps a single snarky but astute e-mail. F'em.

Sent from my Lotus flower using Chi, from Mt. Tibet.

[cclarry]

2 minutes ago, sarine said:

Alright, but if I were a therapist and my client came to me apparently feeling extremely agitated and told the voucher betrayal story, I probably couldn't keep a straight face if my career depended on it. I can relate to being irritated, but not to taking any action beyond perhaps a single snarky but astute e-mail. F'em.

Sent from my Lotus flower using Chi, from Mt. Tibet.

It's this attitude that makes companies think that they can "piss" on their customers, and the customers should accept the fact that
it's just "raining"....

If you won't stand for something, then you'll fall for anything

[cclarry]

Unused August Voucher reactivated!

[Doug Rintoul]

4 minutes ago, cclarry said:

Unused August Voucher reactivated!

Really? What are you going to buy with it?

[cclarry]

Just now, Doug Rintoul said:

Really? What are you going to buy with it?

Here's the email from PA...everybody's unused voucher was reset..

Apologies if you couldn't use your August Loyalty Voucher on August 31.

We screwed up and want to make up for it. Therefore we decided to reactivate all unused August Loyalty Vouchers until September 5 (11:59 PM California Time). This allows you to get the best deals during our current "Any Sale".

Haven't decided yet...