Jeremy Oakes Posted July 16, 2021 Share Posted July 16, 2021 (edited) For those (like me) that use the Izotope Product Portal to update their various products ........ don't bother opening it up and updating to v 1.4.2. Apparently there is a permissions issue with the said installer and it will only install/update itself in Windows safe mode ! Which basically renders it unusable. I was advised by their chat line to wait for a further update to the Portal software. Cheers, J Fixed now Edited July 20, 2021 by Jeremy Oakes 12 Link to comment Share on other sites More sharing options...
mibby Posted July 16, 2021 Share Posted July 16, 2021 Thanks for the heads up! Link to comment Share on other sites More sharing options...
Zo Posted July 19, 2021 Share Posted July 19, 2021 we should create a section "don't " ..... 1 1 Link to comment Share on other sites More sharing options...
Grem Posted July 19, 2021 Share Posted July 19, 2021 Izotope should pull it instead of leaving it for others that don't know. SMH Link to comment Share on other sites More sharing options...
Zo Posted July 19, 2021 Share Posted July 19, 2021 6 minutes ago, Grem said: Izotope should pull it instead of leaving it for others that don't know. SMH maybe they don't even know lol 1 Link to comment Share on other sites More sharing options...
chris.r Posted July 19, 2021 Share Posted July 19, 2021 In these Windows 10 times, posts like this are very precious. 1 Link to comment Share on other sites More sharing options...
abacab Posted July 19, 2021 Share Posted July 19, 2021 I hate to break up the love fest, but I'm not sure that this issue affects everyone. ? I am running 1.4.2b1649 Win10|64 without any issues. It self updates as needed anytime I launch it. The last update I had was was from 1.4.1 on July 13th. Link to comment Share on other sites More sharing options...
Tom B Posted July 20, 2021 Share Posted July 20, 2021 Yesterday, I upgraded an Izotope product and added the license using the Izotope Product Portal without any problems. I'm also running rev 1.4.2.1649. My Windows 10 is version 1909 which is a bit behind. Could the problem be Win10 version dependent? Link to comment Share on other sites More sharing options...
Jeremy Oakes Posted July 20, 2021 Author Share Posted July 20, 2021 23 hours ago, Zo said: maybe they don't even know lol Yes, they were aware and have fixed it. i have successfully updated now. J 1 2 Link to comment Share on other sites More sharing options...
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