no sound through monitors when recording - SOLVED

[greg54]

I just bought a Focusrite Scarlett 18i20.   I set it up and played a song, and it worked fine.  Sound comes through monitors.

Then I tried to record.   I can play the song back just fine.  But when I try to record keyboards, they don't come through the monitors.   There is a signal in the armed track, but no sound.  In the third photo below you can see that the track is ready to record and that it has a signal.....just no sound.

I clicked on the Echo button, and there's sound - but it has a ton of echo.   I have gone through everything, and I can't figure it out.   I posted photos so maybe you can see something I don't.

Edited June 2, 2021 by greg54

[reginaldStjohn]

You need to have the "Input Echo" button enabled on tracks that you want to hear through Cakewalk (the speaker button right next to the record button). Can you hear your keyboard through cakewalk when you are not recording?

[greg54]

When I click on the Input Echo button, it has a ton of echo on it, even though the keyboard is running dry.    No, I can't hear the keyboard even when not recording.

[John Vere]

Yes its actually bad advise to use input echo for recording audio.

Its good for midi but with audio you will defiantly hear your round trip latency which in your case 24 ms.  

Always use your audio interface direct monitoring system to balance the DAW playback with your input signal.

If you watch the tutorials found on the Focusrite site they give lots of information about setting this up. Sorry I'm not familiar with their new control panel. Most interfaces have a mix control on the front panel but this is done in the control software for your unit.

Here's the support page that will explain how to set things up. 

https://focusrite.com/en/get-started

https://customer.focusrite.com/en/getstarted/begin/P9

 

 

Edited June 1, 2021 by John Vere

[greg54]

Thanks, John.  I'll check them out.

[greg54]

I had read those articles, and they didn't provide the info I need.

I'm sure it's an easy solution.  I just can't figure it out

[greg54]

I talked to Focusrite.  They said I had to go into Focusrite Control, choose Custom Mix, click the + sign at the end of chain of inputs to add inputs 3&4 and 5&6.   That fixed it.