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iZotope's Insight Crashing 2021.04


Fabio Rubato

Question

Just updated to current version and was all going nicely until I tried to open Insight and received an unhandled exception in C:\Windows\system32\kernal.32.dll, with an error code: c0000005. I've sent a dump file to support. 

Anyone else getting this issue? This has not been an issue at all in 2021.01. It's also the first version of Insight. 

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On 5/1/2021 at 5:24 PM, Promidi said:

Strictly as a test, do you get the same issue with Insight 2 (You can try the trial version)

Hi Preomidi. I followed this through out of curiosity and the trial program did not crash the system. I think the original Insight is a DX program? Insight 2 is a VST3, so I'm just wondering whether it's related. Having said that, the WLM Plus Waves metering works until I try to interact with it and it's VST3, so maybe not. 

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