Which of the large software developers treat their customers fairly? (Not a deal)

[antler]

7 hours ago, mibby said:

I've always liked Audio Deluxe because I like the layout and navigation on that site. But PB has been getting my business lately in part because of their freebies.

Audio Deluxe has the best money-back loyalty scheme - 10% in DeluxeBucks. PB gives you the equivalent of 5%; you get monthly freebies and reward tokens though (which you can either trade for more freebies, or further money back).

[antler]

7 hours ago, Fleer said:

Just a bit sad about JRR. Used to get my fix there. That said, also still like Time+Space. 

Time+Space are good too. They offer 5% money back in points, plus 500 points per review (only from the email that they send you with each purchase) - that's the equivalent of £2.50. They sometimes offer unique specials, and the occasional one-off coupon. Support is very good too from my experience so far.

[kitekrazy1]

 Some developers punish you for upgrade pricing after skipping an upgrade.  Tracktion does this.  That DAW made it to my cut list of time to ditch DAWs befire they exceed my plugin count.

[Brian Walton]

2 hours ago, antler said:

Audio Deluxe has the best money-back loyalty scheme - 10% in DeluxeBucks. PB gives you the equivalent of 5%; you get monthly freebies and reward tokens though (which you can either trade for more freebies, or further money back).

Hmm just spent $52 with them yesterday and the bucks offer was $2.5.  Doesn't equate 10%

[Leizer]

AAS and XLN Audio has been quick and very helpful with a few issues through the years. XLN gets often critique of not develope their software/making new ADPaks, but I like it and still use it.

[antler]

4 minutes ago, Brian Walton said:

Hmm just spent $52 with them yesterday and the bucks offer was $2.5.  Doesn't equate 10%

Sorry - my bad. Now that you mention it, I think it depends on the product. Just clicking on random products, I can see that you'll get $9.90 DeluxeBucks for Zynaptiq WORMHOLE (currently $99.00); but $2.31 DeluxeBucks for Robotic Bean Hand Clap Studio ($29.00); I also seem to remember that some don't qualify for them at all.