ASIO4ALL Buffer Size Problem

[Tristan Thompson]

I have just upgraded my laptop from a HP ENVY 15-J151sa to a HP ENVY 17-CG0551sa. I am having trouble with the lower buffer size limit when I have my Fender Mustang V2 plugged in (I use the USB for recording guitar direct in) being stuck at 512 samples. This was not an issue that my previous laptop has and it also is present in Ableton as well as Cakewalk. I'm using the same ASIO4ALL driver on each laptop too so I don't think it is a driver compatibility issue. The strange thing is that when the amplifier is not plugged in/is turned off on the driver panel, I can adjust the buffer size however I want.

 Any tips on how to lower the buffer limit on my new PC as the latency at 512 samples is just a bit too high for me to tolerate. I've included some screenshots below to illustrate the problem.

Screen Grabs from old laptop:

 

Screen Grabs from New Laptop:

[Tristan Thompson]

The only external device I am using is the Fender Mustang amp, the realtek audio device is the onboard headphones/speakers, it shouldnt be a multiple device issue as my previous laptop worked just fine with the exact same set up

[Will.]

On 2/21/2021 at 7:58 PM, Tristan Thompson said:

Screen Grabs from New Laptop:

Yeah, this is definitely not right. Your Buffer Size in Asio4All and in Cakewalk needs to be sync'd.