Larry Shelby Posted February 7, 2021 Share Posted February 7, 2021 I have a problem with Amplitube 5. I have put in a support ticket, and contacted Pete, but have, as yet, after 3 days, received no reply, so thought I would bring it up here. I have exhausted every avenue, so it can't hurt to get some "outside opinions" I opened the standalone of A5 to do some playing, and to my surprise, there was no sound. What I mean by "no sound" is that the signal showed going in on the input meter, and it showed out on the output meter, and the settings were all fine in the "settings", but no matter what preset I picked, or what I did, all I got was the "clean, unaffected signal". So, out of curiosity, I went into settings, and opened the Asio Panel for my Axe I/O, and all was fine, so changed the sample rate and buffer size. This also had no affect. So, I closed the program, and then re-opened it, and to my surprise, the Splash Screen would come up, the progress bar would go about 1/3rd of the way, then the little blue circle would pop up on the cursor, and Amplitube 5 would close. I tried again. Same result. So I decided to uninstall the program, and then re-install. Same result. So I decided to uninstall the Axe I/O Drivers, and re-install, same result. I tried everything that I could think of and, no matter what I did, I got the same result. So I opened S-Gear, and then changed the Asio sample rate and buffers back to what they were originally, but this also had no affect. Fortunately, the VST version works perfectly fine, so I can open a DAW and still use it, but it's kind of annoying that it won't run in stand alone mode! Any thoughts or ideas would be appreciated! Link to comment Share on other sites More sharing options...
Promidi Posted February 7, 2021 Share Posted February 7, 2021 Are you using version 5.01? see:https://cgi.ikmultimedia.com/ikforum/viewtopic.php?f=5&t=26314 Link to comment Share on other sites More sharing options...
Larry Shelby Posted February 7, 2021 Author Share Posted February 7, 2021 Yes, it's 5.01...and none of that helped. I even did an uninstall, then cleaned the registry, and then reinstalled. Same result. Splash Screen, progress bar goes 1/3rd up, then blue circle cursor, and out she goes... Link to comment Share on other sites More sharing options...
Larry Shelby Posted February 7, 2021 Author Share Posted February 7, 2021 Ok, problem solved...and far easier than what was in that IK thread. Just go to C:\Users\name\AppDate\Ikmultimedia\Amplitube 5 and delete the "settings" file located there. Launched the program and it opened, but the same problem was there... that I was getting only the "dry" signal. I had forgotten that I had had that same problem when I originally installed A5, and the solution is to go the "Settings" and re-select the "output". It will show that it's set correctly, but you have to open it and select the correct setting AGAIN, and then it will work! I could have saved myself ALL OF THAT had I just remembered about having to reset the output...DERH! Troubleshooting is such fun! NOT! 4 1 Link to comment Share on other sites More sharing options...
Larry Shelby Posted February 7, 2021 Author Share Posted February 7, 2021 (edited) That's one of the problems with getting old....CRS EDIT: In my defense, I thought that the 5.01 update had solved that issue...that's what I get for thinking! Edited February 7, 2021 by cclarry 4 Link to comment Share on other sites More sharing options...
Soundwise Posted February 7, 2021 Share Posted February 7, 2021 2 Link to comment Share on other sites More sharing options...
Bruno de Souza Lino Posted February 7, 2021 Share Posted February 7, 2021 9 hours ago, cclarry said: Ok, problem solved...and far easier than what was in that IK thread. Just go to C:\Users\name\AppDate\Ikmultimedia\Amplitube 5 and delete the "settings" file located there. Launched the program and it opened, but the same problem was there... that I was getting only the "dry" signal. I had forgotten that I had had that same problem when I originally installed A5, and the solution is to go the "Settings" and re-select the "output". It will show that it's set correctly, but you have to open it and select the correct setting AGAIN, and then it will work! I could have saved myself ALL OF THAT had I just remembered about having to reset the output...DERH! Troubleshooting is such fun! NOT! Another way of solving that problem is hitting that Uninstall button and going back to 4. I feel like IK is having marketing lessons with Behringer's PR department with shipping those half working products. 1 Link to comment Share on other sites More sharing options...
Larry Shelby Posted February 7, 2021 Author Share Posted February 7, 2021 Yep, pretty sad that this happens WITH THEIR OWN HARDWARE! And it's STILL NOT FIXED!!! 1 Link to comment Share on other sites More sharing options...
Bruno de Souza Lino Posted February 8, 2021 Share Posted February 8, 2021 One thing I found out yesterday after opening AT4 is that the licenses do indeed carry over. They gave you the Brit 8000 amp along with free AT5 and...I can open it in AT4 as if I had a license for it before version 5. 1 Link to comment Share on other sites More sharing options...
Grem Posted February 8, 2021 Share Posted February 8, 2021 On 2/7/2021 at 7:38 AM, cclarry said: , but you have to open it and select the correct setting AGAIN, and then it will work! I could have saved myself ALL OF THAT had I just remembered about having to reset the output...DERH! When I read you had went to your settings to check, I thought for sure you clicked in the box because you, of all people, knew what you had to do!! Hell I remembered that!! LOL!!! ???? 1 Link to comment Share on other sites More sharing options...
Larry Shelby Posted February 8, 2021 Author Share Posted February 8, 2021 6 minutes ago, Grem said: When I read you had went to your settings to check, I thought for sure you clicked in the box because you, of all people, knew what you had to do!! Hell I remembered that!! LOL!!! ???? Heck, I WAS THE ONE WHO POINTED IT OUT IN THE A5 THREAD! 1 Link to comment Share on other sites More sharing options...
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