Zoom H4 No Longer Working as I/O

[Gary Weisberg]

I have been using my Zoom H4 as an audio interface for Cakewalk. I had no issues until I just did the latest update. Now I can no longer use the mics on the Zoom. Whenever i try to record, I get 'Unable to open audio record device. Device may not support the current project's audio format or may be in use.' I have tried a number of different format changes, and also updated the H4 to the latest firmware with no luck. Anyone having a similar issue, or advise for how to fix?

[tecknot]

Hi Gary and welcome to the Cakewalk forums.

What driver mode do you usually use with your Zoom H4?  I take it that your Zoom's sample rate and bit depth match those in Cakewalk.

Kind regards

tecknot

[Gary Weisberg]

Hi Tecknot. The only driver mode I can use is WASAPI, either exclusive or shared. It is the mode that was working prior to the update. Since the H4 is a pretty old device, I can only use 16 bit depth, and 44.1Khz sample rate.

Thanks,

Gary

[John Vere]

Did you go into Windows sound settings and make sure the zoom is showing as your input audio device?

[Gary Weisberg]

yes, and it does show up there.

[Gary Weisberg]

Follow up on this. After trying to install an ASIO driver for H4 from Zoom, still no luck on this. I have decided to bag the idea and go with Focusrite 212 instead. Hopefully that will work better...

[John Vere]

The Zoom driver might not have been updated to work with W10. I don't think they were great drivers to begin with.  Too bad because those built in mikes are very nice.