Grem Posted December 16, 2020 Posted December 16, 2020 1 minute ago, paulo said: Got it now.? Wow!! That was quick!!
abacab Posted December 16, 2020 Posted December 16, 2020 55 minutes ago, Grem said: Same here. Same here. Still waiting...
locrian Posted December 16, 2020 Posted December 16, 2020 6 minutes ago, abacab said: Same here. Still waiting... You're not alone...
abacab Posted December 16, 2020 Posted December 16, 2020 To anyone that got the email...what is the subject line? I'm trying to do a search on my inbox in case I missed it... Thx! ?
Arjan M Posted December 16, 2020 Posted December 16, 2020 5 minutes ago, abacab said: To anyone that got the email...what is the subject line? Subject is (including the emoticon): ? A gift from AAS… <some number> 1
abacab Posted December 16, 2020 Posted December 16, 2020 28 minutes ago, Arjan M said: Subject is (including the emoticon): ? A gift from AAS… <some number> Thx! Nothing yet... ?
paulo Posted December 16, 2020 Posted December 16, 2020 1 hour ago, Grem said: Wow!! That was quick!! Just over 3 hours which is pretty impressive given that due to time zones they weren't even open for business when I sent the request. 1
locrian Posted December 17, 2020 Posted December 17, 2020 AAS seems to know that some of us have been naughty this year. ☺️ 4
LAGinz Posted December 17, 2020 Posted December 17, 2020 On 12/16/2020 at 10:17 AM, LAGinz said: Didn’t get it. Opened a support ticket. Re-subscribed. Still no love? They made good on it for me. They always do.?
Vernon Barnes Posted December 17, 2020 Posted December 17, 2020 Got mine and picked the Post Rock Guitar which is very nice. I am beginning to quite like Strum GS2, I prefer the sound of the OTS and Amplesound guitars but Strum is nice and immediate, particularly the chord detection and a good writing tool. I think I may pickup one or two other expansions while the $19 sale is on. 2
Brian Lawler Posted December 17, 2020 Posted December 17, 2020 Got mine a couple hours after asking support. Alas, IDK what I did wrong, but the library I got was not what I clicked on. Oh well- Next year!
Starship Krupa Posted December 18, 2020 Posted December 18, 2020 3 hours ago, Brian Lawler said: Got mine a couple hours after asking support. Alas, IDK what I did wrong, but the library I got was not what I clicked on. Well, as you know from your earlier contact with them, they have a reputation for having some of the friendliest, most accommodating customer service in the business (Canadian, so not surprising.) I'm sure they'll be happy to switch your license to the pack you actually wanted. 2
Fleer Posted December 18, 2020 Posted December 18, 2020 Yeah, these guys are great. Best modeling west of Pianoteq. 2
alex satt Posted December 18, 2020 Posted December 18, 2020 dont know, possibly not all customers deserve these gifts due to some distinct criteria
kevin H Posted December 18, 2020 Posted December 18, 2020 1 hour ago, alex satt said: dont know, possibly not all customers deserve these gifts due to some distinct criteria Criteria is - have you been naughty or nice. If you haven’t received.....you know what that means...hehe
Starship Krupa Posted December 18, 2020 Posted December 18, 2020 1 hour ago, alex satt said: dont know, possibly not all customers deserve these gifts due to some distinct criteria "'Deserve's got nothin' to do with it!" ? Actually, it seems not to. After I got mine, a friend of mine re-subscribed an existing account and got a license almost right away, and she's only ever collected the freebies. Maybe they lost people's addresses, or there was some deal with subscriptions lapsing or whatever, but make sure you're actually still subscribed. Explicitly re-up, and if you don't get a license, take it up with A|A|S and tell them you feel shafted. 1
Philip G Hunt Posted December 18, 2020 Posted December 18, 2020 I resubscribed, but got no email. ☹️ I KNOW I've been naughty. ? 2
kitekrazy Posted December 18, 2020 Posted December 18, 2020 Send an email to support. They will take care of it,
Magic Russ Posted December 18, 2020 Posted December 18, 2020 I emailed support last night, haven't heard from them yet.
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