Cakewalk not responding Presonus Quantum 2626

[John Downing]

I just got my PreSonus Quantum 2626 and Cakewalk will freeze (not responding message) every minute or so.  Doesn't seem to matter what I m doing.  It happened when pressing Play, Record, Preferences, etc. 

I have been using RME Fireface 800 with a Thunderbolt adapter with no problems, except some blue screen reboots occasionally.  RME is no longer writing new drivers for this device so I decided to go with Thunderbolt.

Anyone else getting freezes with the Quantum?  I have seen many people on this forum who love it so I am confident this can be fixed.

I tried changing buffers.

Thanks, John D

Dell XPS 13 2-in-1 with latest TB3 update from Dell

I7 1065

16 GB RAM

[John Downing]

Just got off the phone with Sweetwater.  I was also hearing pops during playback and recording on three different interfaces.  They had me change buffer size, which fixed it for both.   It seems to have also fixed the Cakewalk crashing problem. 

I applied the fixes in the Presonus article on thunderbolt, but the problem is I have to run at 256 block size.  What buffer is everyone using? 

BTW, I love the Presonus and my Grace M101 pre.

XPS 13

I7 10th Gen

16GB RAM