Unable to activate

[Giant Flightless Goose]

Hello,

I'm unable to activate Cakewalk, despite trying numerous solutions from forums and help pages. Here's what I've tried so far:

• Logging out of Bandlab, logging back in, and refreshing activation
• Uninstalling and reinstalling everything, including deleting the hidden folders in C:\ProgramFiles
• Running Bandlab as an administrator and reinstalling Cakewalk
• Checking that I've confirmed my email address
• Refreshing activation from within Cakewalk.

Each time I get an error message: 'Cakewalk experienced a problem with activation. Please contact support. (100)', or sometimes (300). The 'contact support' link at the end of the error message takes me to an old site that doesn't allow new users to register, so I've been unable to actually contact support.

Any ideas?

Thanks.

[John Vere]

This sounds more like a plug in from the old Sonar is not activated? It shouldn't screw up Cakewalk but you never know. 

Long shot but if you own old Sonar then run the command center and make sure everything you use is good to go first then instal CbB . I can't see why but it's worth a shot. The clue is CbB would not take you to the old Sonar/ Gibson web site. 

And you can contact support here on this web site. https://help.cakewalk.com/hc/en-us

Edited November 28, 2020 by John Vere

[Giant Flightless Goose]

Thanks for the reply, John - much appreciated! I don't have Sonar, though, so that's not the solution for me.