Larry Shelby Posted November 13, 2020 Share Posted November 13, 2020 Run the Kilohearts Installer to update... it won't let me copy the release notes...but they're long 6 Link to comment Share on other sites More sharing options...
TheSteven Posted November 14, 2020 Share Posted November 14, 2020 Download installer : https://kilohearts.com/faq 3 Link to comment Share on other sites More sharing options...
TheSteven Posted November 14, 2020 Share Posted November 14, 2020 (edited) Wow just updated my Windows version and lots of errors. Get a pair of errors similar to these for every plugin: Download failed for file 'C:\ProgramData/Kilohearts\cache\kfat-factory-presets.zip/ad37eed460136ab1', and no local copy is available. Unable to open file for writing: C:\ProgramData/Kilohearts\cache\kfat-factory-presets.zip/ad37eed460136ab1.part Could be errors are nonsense - looks like all* the snapins/plugins have presets.*I only checked about 5 random ones, not all. For Windows - you might want to back up C:\ProgramData\Kilohearts\cache folder before installing. I sent KiloHearts a bug report. Edited November 14, 2020 by TheSteven 2 2 Link to comment Share on other sites More sharing options...
rasure Posted November 14, 2020 Share Posted November 14, 2020 1 hour ago, TheSteven said: Wow just updated my Windows version and lots of errors. Get a pair of errors similar to these for every plugin: Download failed for file 'C:\ProgramData/Kilohearts\cache\kfat-factory-presets.zip/ad37eed460136ab1', and no local copy is available. Unable to open file for writing: C:\ProgramData/Kilohearts\cache\kfat-factory-presets.zip/ad37eed460136ab1.part Could be errors are nonsense - looks like all* the snapins/plugins have presets.*I only checked about 5 random ones, not all. For Windows - you might want to back up C:\ProgramData\Kilohearts\cache folder before installing. I sent KiloHearts a bug report. Yep, same here, all preset related. Link to comment Share on other sites More sharing options...
TheSteven Posted November 16, 2020 Share Posted November 16, 2020 re Quote Wow just updated my Windows version and lots of errors Fix is to delete the Kilohearts folders and reinstall. If you don't delete C:\ProgramData\Kilohearts\licenses folder you might skip the need to reregister/activate the plugin set, but no promises. Here's the email I got from Kilohearts support. ++++++++++++++++++++ Hi Steven, Thanks for reaching out. I'm sorry you're running into issues installing the update. Could you try a clean re-install? That should fix it. Here are some instructions - let me know whether this works: Step 1: Find and delete your Kilohearts folder. There are two possible locations as we moved things around a while ago. It's best to check for both of them and remove whatever is there. Old location: C:\Users\[your_user]\AppData\Local\Kilohearts New Location: C:\ProgramData\Kilohearts Note that ProgramData is a hidden folder, so make sure you enable "see hidden files" in your file browser. Step 2: Download the latest version of the installer: https://kilohearts.com/data/install/_/win Step 3: Install as normal. Take care of yourself and stay safe, 2 1 Link to comment Share on other sites More sharing options...
rasure Posted November 16, 2020 Share Posted November 16, 2020 Many thanks, that sorted it ? Link to comment Share on other sites More sharing options...
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