Cakewalk account -changing mail address ?solved

[Pragi]

Hello gents,

it has been discussed here in the forum, but I don´t  remember anymore and don´t

find an answer via the search function.

Is it possible, to simply change the E-mail- address of my (old) Cakewalk account without issues ?

Thank you

Edited March 21, 2019 by Pragi

[Brad Haugen]

I hope so as I seemed to miss the boat. Been away for 6 years and my Sonar 6 needs some updates. Maybe I am SOL

 

[Pragi]

Is there nobody who knows if it is possible to change the mail address of the

"old" cakewalk account without having trouble registering and  authorizing  X3 ,Splat aso ?

[Mike B]

Hey all- drop us a line at support@cakewalk.com and we'll do what we can to assist! If you have an account, we can update the email address for you.

In short, if you had created or updated your account between 2014 and 2017, there's a likelihood we can retrieve your account info. Cakewalk utilized a Single Sign On platform during that period, and advised users to migrate to that platform even if they didn't make a new purchase- just to keep up with the latest system and keep those registrations in tact. For those who did not create an SSO account, we may be able to pull registration information, but will not be able to modify, reinstate, or create a new account with that system. Keep in mind, the old Cakewalk site and forum are now legacy resources. New accounts for Cakewalk by BandLab are made via BandLab, and the new program is installed via BandLab Assistant. While we're not offering support for legacy products, we can usually get your registration details, and CbB can open your old project files. 

[Pragi]

The support@cakewalk.com managed to change the mail address of my 

"old" cakewalk account within 24 hours - flawless.?

 

Thanks again.

 

 

 

Edited March 22, 2019 by Pragi