kitekrazy1 Posted September 10, 2020 Share Posted September 10, 2020 https://www.sweetwater.com/store/detail/iLok3--pace-ilok-3rd-generation I decided to get another one and not use the drives anymore. The issue was not a drive failure but a system upgrade made all of my activations useless. The worst part is contacting the software developers to reset the activations. The quickest responder was Sound Toys and the slowest was AIR/Sonivox. A lesson learned, go with the stick. 1 1 1 Link to comment Share on other sites More sharing options...
Promidi Posted September 10, 2020 Share Posted September 10, 2020 27 minutes ago, Paul Young said: https://www.sweetwater.com/store/detail/iLok3--pace-ilok-3rd-generation I decided to get another one and not use the drives anymore. The issue was not a drive failure but a system upgrade made all of my activations useless. The worst part is contacting the software developers to reset the activations. The quickest responder was Sound Toys and the slowest was AIR/Sonivox. A lesson learned, go with the stick. Or remember to deactivate your licences from the old PC before upgrading to the new. 4 Link to comment Share on other sites More sharing options...
RSMcGuitar Posted September 10, 2020 Share Posted September 10, 2020 Been thinking about this for awhile Link to comment Share on other sites More sharing options...
Grem Posted September 10, 2020 Share Posted September 10, 2020 1 hour ago, Promidi said: Or remember to deactivate your licences from the old PC before upgrading to the new. That's what I did before I built my last PC. Lesson learned from Pace a long time ago. Link to comment Share on other sites More sharing options...
e-cue Posted September 11, 2020 Share Posted September 11, 2020 Thanks, Paul. Needed some more for work. Link to comment Share on other sites More sharing options...
Sander Verstraten Posted September 11, 2020 Share Posted September 11, 2020 Stupid question: what is considered a new PC by Pace, when upgrading your current machine? - Windows install - adding a Hard Drive - adding RAM - switch GPU Link to comment Share on other sites More sharing options...
marcL Posted September 11, 2020 Share Posted September 11, 2020 11 hours ago, Promidi said: Or remember to deactivate your licences from the old PC before upgrading to the new. That's exactly why I began to love iLok! Having problems with my Windows 10 PCs (new install) the iLok was the easiest to handle authorization (of course free plugins also! ?) and the handling of the plugins that I autorized with the iLok LIcense Manager locally was easy, too! Most of the other stuff was quite complicated (except those that provided an autorisation file), because each plugin provider did it differently and still there are some plugins I could not authorize till today (since 20-aug). 1 Link to comment Share on other sites More sharing options...
Piotr Posted September 11, 2020 Share Posted September 11, 2020 2 hours ago, Sander Verstraten said: Stupid question: what is considered a new PC by Pace, when upgrading your current machine? - Windows install - adding a Hard Drive - adding RAM - switch GPU You are good with adding new hardware. Also I think (at least so far) with windows installation as I can use freely iLOKed soft on 2 different Windows version installed on the same machine (multi profile env on PC) 1 Link to comment Share on other sites More sharing options...
Hidden Symmetry Posted September 11, 2020 Share Posted September 11, 2020 I think it might be based on machine. I've had iLok going back to 2000 when Waves required them & have never deactivated it when getting a new computer. I've bought one iLok in total, when iLok2 came I got several free ones from Slate promos. Link to comment Share on other sites More sharing options...
Vernon Barnes Posted September 11, 2020 Share Posted September 11, 2020 (edited) Licences may be tied to the PCs network adaptors. My authorisations went AWOL when I disabled the ethernet port when troubleshooting some network issues. Other have had the same issue. Since this happened I have been thinking about getting an iLok but have not jumped yet. EDIT - My mind must have been befuddled when I posted this earlier. The licenses that went missing were WAVES licenses, not iLok. I am intending to move them to a USB stick and I am seriously considering moving my iLok licenses to a iLok all prompted by this incident. Edited September 11, 2020 by Vernon Barnes Link to comment Share on other sites More sharing options...
kitekrazy1 Posted September 11, 2020 Author Share Posted September 11, 2020 8 hours ago, Sander Verstraten said: Stupid question: what is considered a new PC by Pace, when upgrading your current machine? - Windows install - adding a Hard Drive - adding RAM - switch GPU It varies from software. NI seems to be less bothered by it. IK use to be touchy but no issues this time. I use to dislike Waves Central but it has a fix for such things. I upgraded everything but kept the Windows drive as is since the difference would be changing out the chipset since they both were Intel. In this case Pace without the dongle was the major annoyance. BTW their support is top notch. I use to despise the dongle but not anymore. The iLok 3 is even more smaller than iLok2. Link to comment Share on other sites More sharing options...
Brian Walton Posted September 11, 2020 Share Posted September 11, 2020 9 hours ago, Sander Verstraten said: Stupid question: what is considered a new PC by Pace, when upgrading your current machine? - Windows install - adding a Hard Drive - adding RAM - switch GPU Not a stupid question. Honestly I wouldn't make any hardware change without de-authorization first. I could outline a couple scenarios I used where ilok didn't like it, but don't have the time to detail it out and I don't want to mislead if it doesn't apply in all similar situations. 1 Link to comment Share on other sites More sharing options...
abacab Posted September 11, 2020 Share Posted September 11, 2020 On 9/10/2020 at 5:28 PM, Promidi said: Or remember to deactivate your licences from the old PC before upgrading to the new. Agreed. Except I wasn't planning to kill my laptop. But it died on the operating table unexpectedly during an attempted drive swap. Leaving my iLok license activations hanging on a dead device. Lesson learned! Link to comment Share on other sites More sharing options...
abacab Posted September 11, 2020 Share Posted September 11, 2020 On 9/10/2020 at 5:00 PM, Paul Young said: https://www.sweetwater.com/store/detail/iLok3--pace-ilok-3rd-generation I decided to get another one and not use the drives anymore. The issue was not a drive failure but a system upgrade made all of my activations useless. The worst part is contacting the software developers to reset the activations. The quickest responder was Sound Toys and the slowest was AIR/Sonivox. A lesson learned, go with the stick. My recent experience was that AIR/AKAI/SONiVOX were even faster than Eventide in restoring my iLok activations on a dead laptop. Emailed the publishers on a Saturday morning, all fixed by Monday evening. To be fair to Eventide, they were only 5 hours slower... still acceptable. ☺️ Link to comment Share on other sites More sharing options...
kitekrazy1 Posted September 11, 2020 Author Share Posted September 11, 2020 29 minutes ago, abacab said: My recent experience was that AIR/AKAI/SONiVOX were even faster than Eventide in restoring my iLok activations on a dead laptop. Emailed the publishers on a Saturday morning, all fixed by Monday evening. To be fair to Eventide, they were only 5 hours slower... still acceptable. ☺️ Soundtoys was the quickest. Give UVI some credit for allowing 3 authorizations. Link to comment Share on other sites More sharing options...
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