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Crashes after tried to Remove/Replace plugins

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symbiote

symbiote

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Hi Cakewalk!

 

The software is great.

 

But I cannot work on it at the moment as it keeps crashing. I have a very urgent deadline!

Here's the story

 

I removed two plugins from the plugin folder. TDRNova and Acquavox

reopened Cakewalk

got a warning that the plugins were missing. I said OK

the programme crashed. reproduced this every single time.

when i opened it in safemode I got an error that SynthmasterPlayer was causing a problem.

So i removed synthmasterplayer (removed the dll from plugin location)

Project opened successfully

i reinstalled synthmaster player (replaced the dll back - this may not be best practice!)

BUT the tracks wont play

so i tried to "Replace Synth" with the same SynthmasterPlayer

and it crashes on replace synth as well. 

i am attaching all relevant dump files. Whats the best method to reconfigure plugins afresh. Maybe SynthMasterplayer has some damaged files.

https://drive.google.com/file/d/1rXpyCoJKSwX6z-rjSIgVzl-aHslhr6P3/view?usp=sharing

https://drive.google.com/file/d/1rXpyCoJKSwX6z-rjSIgVzl-aHslhr6P3/view?usp=sharing

https://drive.google.com/file/d/1kC6Z_l8CNGdW_-ydqr6xJc7a0iz7alJP/view?usp=sharing

https://drive.google.com/file/d/1kC6Z_l8CNGdW_-ydqr6xJc7a0iz7alJP/view?usp=sharing

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symbiote

symbiote

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here is the dump call stack. I tried just opening the software and leaving it for a while and it crashed doing nothing!

Microsoft (R) Windows Debugger Version 10.0.20153.1000 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\User\AppData\Local\CrashDumps\Cakewalk.exe(1).1496.dmp]
User Mini Dump File: Only registers, stack and portions of memory are available


************* Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       srv*
Symbol search path is: srv*
Executable search path is: 
Windows 10 Version 18362 MP (4 procs) Free x64
Product: WinNt, suite: SingleUserTS Personal
Edition build lab: 18362.1.amd64fre.19h1_release.190318-1202
Machine Name:
Debug session time: Sun Jul 26 01:03:24.000 2020 (UTC + 1:00)
System Uptime: not available
Process Uptime: 0 days 0:03:35.000
................................................................
................................................................
................................................................
..........................................
Loading unloaded module list
.......
This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr.
(5d8.2350): Unknown exception - code c000041d (first/second chance not available)
For analysis of this file, run !analyze -v
*** WARNING: Unable to verify checksum for SynthMasterPlayer.dll
SynthMasterPlayer!VSTPluginMain+0xbf7b0:
00007ffc`21920ca0 0f2907          movaps  xmmword ptr [rdi],xmm0 ds:00000000`0014aaf0=????????????????????????????????
0:000> !analyze -v
*******************************************************************************
*                                                                             *
*                        Exception Analysis                                   *
*                                                                             *
*******************************************************************************

*** WARNING: Unable to verify checksum for CJLibrary.dll
*** WARNING: Unable to verify checksum for CWVideoEngine.dll
*** WARNING: Unable to verify checksum for BitBridge.dll
*** WARNING: Unable to verify checksum for Keyzone Classic.dll
*** WARNING: Unable to verify checksum for PCS-GlossEQM.dll

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 22046

    Key  : Analysis.DebugAnalysisProvider.CPP
    Value: Create: 8007007e on DESKTOP-5EL1KGV

    Key  : Analysis.DebugData
    Value: CreateObject

    Key  : Analysis.DebugModel
    Value: CreateObject

    Key  : Analysis.Elapsed.mSec
    Value: 816560

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 383

    Key  : Analysis.System
    Value: CreateObject

    Key  : Timeline.Process.Start.DeltaSec
    Value: 215

    Key  : WER.OS.Branch
    Value: 19h1_release

    Key  : WER.OS.Timestamp
    Value: 2019-03-18T12:02:00Z

    Key  : WER.OS.Version
    Value: 10.0.18362.1

    Key  : WER.Process.Version
    Value: 26.5.0.39


ADDITIONAL_XML: 1

OS_BUILD_LAYERS: 1

NTGLOBALFLAG:  0

PROCESS_BAM_CURRENT_THROTTLED: 0

PROCESS_BAM_PREVIOUS_THROTTLED: 0

APPLICATION_VERIFIER_FLAGS:  0

CONTEXT:  (.ecxr)
rax=0000000000000004 rbx=00007ffc78f6fd00 rcx=000000008d96d0d0
rdx=000000008d96d100 rsi=000000000014a600 rdi=000000000014aaf0
rip=00007ffc21920ca0 rsp=000000000014ad80 rbp=0000000000000005
 r8=000000008e04d0c0  r9=00000000002fe100 r10=0000000000000000
r11=000000000014ac78 r12=0000000000000020 r13=0000000000000000
r14=000000008d975140 r15=000000008d96d080
iopl=0         nv up ei pl nz na pe nc
cs=0033  ss=002b  ds=002b  es=002b  fs=0053  gs=002b             efl=00010200
SynthMasterPlayer!VSTPluginMain+0xbf7b0:
00007ffc`21920ca0 0f2907          movaps  xmmword ptr [rdi],xmm0 ds:00000000`0014aaf0=????????????????????????????????
Resetting default scope

EXCEPTION_RECORD:  (.exr -1)
ExceptionAddress: 00007ffc21920ca0 (SynthMasterPlayer!VSTPluginMain+0x00000000000bf7b0)
   ExceptionCode: c000041d
  ExceptionFlags: 00000001
NumberParameters: 0

PROCESS_NAME:  Cakewalk.exe

ERROR_CODE: (NTSTATUS) 0xc000041d - An unhandled exception was encountered during a user callback.

EXCEPTION_CODE_STR:  c000041d

STACK_TEXT:  
00000000`0014ad80 00007ffc`218fab41     : 00000000`8c296100 00000000`00000020 00000000`00000000 00000000`8d96d080 : SynthMasterPlayer!VSTPluginMain+0xbf7b0
00000000`0014adb0 00007ffc`218f9444     : 00000000`8d6ea2a0 00007ffc`00000000 00000000`00000000 00000000`8e04d0c0 : SynthMasterPlayer!VSTPluginMain+0x99651
00000000`0014af20 00007ffc`218a8a1c     : 00000000`77055910 00000000`00002b11 00000000`00000010 00000000`00002b11 : SynthMasterPlayer!VSTPluginMain+0x97f54
00000000`0014afe0 00000001`405dba3a     : 00000000`00000000 00000000`8e1271a0 00000000`00000000 00000000`00002b11 : SynthMasterPlayer!VSTPluginMain+0x4752c
00000000`0014b0c0 00000001`405beca2     : 00000000`0014b1e9 00000000`00000000 00000000`00000002 00000000`706d3df0 : Cakewalk!l9_ippsCos_64f_A53+0x46250a
00000000`0014b150 00000001`405be989     : 00000000`00002b11 00000000`00000000 00000000`b2cf1a00 00000000`517493fd : Cakewalk!l9_ippsCos_64f_A53+0x445772
00000000`0014b250 00000001`405e077e     : 00000000`517493fd 00000001`4192c100 00000000`517493fe 00000000`706d3de0 : Cakewalk!l9_ippsCos_64f_A53+0x445459
00000000`0014b2b0 00000001`405ebd69     : 00000000`b2cf1a00 00000000`706d5e48 00000000`00000002 00000000`00000020 : Cakewalk!l9_ippsCos_64f_A53+0x46724e
00000000`0014b310 00000001`40439982     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000020 : Cakewalk!l9_ippsCos_64f_A53+0x472839
00000000`0014b390 00000001`40439e62     : 00000000`12a3ab78 00000000`00000002 00000000`0000002d 00000000`517493fd : Cakewalk!l9_ippsCos_64f_A53+0x2c0452
00000000`0014b440 00000001`404511bb     : 00000000`0000002e 00000000`517493fd 00000000`00002b11 00000000`00002b11 : Cakewalk!l9_ippsCos_64f_A53+0x2c0932
00000000`0014b520 00000001`4044e86d     : 00000000`00000000 00000000`00000001 00000000`00002b11 00000000`00000000 : Cakewalk!l9_ippsCos_64f_A53+0x2d7c8b
00000000`0014b650 00000001`4044e5a4     : 00000000`128df780 00000000`00000001 00000000`ffffffff 00000000`00000000 : Cakewalk!l9_ippsCos_64f_A53+0x2d533d
00000000`0014b9b0 00000001`4044e262     : 00000000`0014bae9 00000000`00000000 00000000`00038400 00000000`128df780 : Cakewalk!l9_ippsCos_64f_A53+0x2d5074
00000000`0014b9f0 00000001`4043cc9c     : 00000000`00038400 00000000`00000000 00000000`49def3e0 00000000`02075928 : Cakewalk!l9_ippsCos_64f_A53+0x2d4d32
00000000`0014ba20 00000001`4043a79b     : 00000000`02075900 00000000`005bf5ba 00000000`02075928 00000000`00000000 : Cakewalk!l9_ippsCos_64f_A53+0x2c376c
00000000`0014bb50 00000001`40f9e714     : 00000000`02075928 00000000`02075900 00000000`09892f20 00000000`12a40480 : Cakewalk!l9_ippsCos_64f_A53+0x2c126b
00000000`0014bb90 00000001`40dabe95     : 00000000`09892f20 00000000`00000000 00000000`00000000 ffffffff`fffffffe : Cakewalk!l9_ippsCos_64f_A53+0xe251e4
00000000`0014bc10 00000001`40da7641     : 00000000`09892f20 00000000`00000000 00000000`00000001 00000000`00000000 : Cakewalk!l9_ippsCos_64f_A53+0xc32965
00000000`0014bc40 00007ffc`3d2f48f8     : 00000001`40da7410 00000000`0014bdb0 00000000`00000000 00000000`00000000 : Cakewalk!l9_ippsCos_64f_A53+0xc2e111
00000000`0014bcb0 00007ffc`3d2f417f     : 00000000`09892f20 00000000`00000001 00000000`00000000 00007ffc`3d456830 : mfc140u+0x2948f8
00000000`0014be40 00007ffc`3d2f1a05     : 00000000`00000000 00000000`00577150 00000000`00000001 00000000`09892f20 : mfc140u+0x29417f
00000000`0014be80 00007ffc`3d2f1df4     : 00000000`0000001c 00000000`00090fda 00000000`0014bfd8 00007ffc`00000001 : mfc140u+0x291a05
00000000`0014bf70 00007ffc`3d1986e1     : 00000000`00000000 00000000`00090fda 00000000`0000001c 00000000`2b5eac60 : mfc140u+0x291df4
00000000`0014bfb0 00007ffc`7ade5c1d     : 00000000`00000001 00000000`00000001 00000000`00000000 00000000`00000000 : mfc140u+0x1386e1
00000000`0014c000 00007ffc`7ade58ee     : 00000000`00090fda 00007ffc`3d198690 00000000`00090fda 00000000`0000001c : user32!UserCallWinProcCheckWow+0x2bd
00000000`0014c190 00000001`80049cb4     : 00000000`005771e8 00000000`00000000 00000000`0000001c 00007ffc`7b304f93 : user32!CallWindowProcW+0x8e
00000000`0014c1e0 00000001`40b43cba     : 00000000`0000001c 00000000`00090fda ffffffff`0000000c 00000000`0000001c : CJLibrary!CJSubclassWnd::WindowProc+0x34
00000000`0014c220 00000001`80049e29     : 00000000`005771e8 00000000`00000000 00000000`0000001c 00000000`00090fda : Cakewalk!l9_ippsCos_64f_A53+0x9ca78a
00000000`0014c250 00007ffc`7ade5c1d     : 00000000`09893230 00000000`00000001 00000000`00000001 00000000`00000000 : CJLibrary!CJSubclassWnd::Default+0x169
00000000`0014c2e0 00007ffc`7ade57ec     : 00000000`e0000388 00000001`80049d20 00000000`00090fda 00000000`80000000 : user32!UserCallWinProcCheckWow+0x2bd
00000000`0014c470 00007ffc`7adf1f83     : 00000000`00000000 00000000`00000000 00000000`00000001 00000000`00000000 : user32!DispatchClientMessage+0x9c
00000000`0014c4d0 00007ffc`7b37fde4     : 00000000`0014c568 00000011`00000050 00007ffc`78c41f44 0000000c`0008c5a8 : user32!_fnDWORD+0x33
00000000`0014c530 00007ffc`78c41f44     : 00000001`40d02137 00000000`af465910 00000000`af465910 00000000`55534552 : ntdll!KiUserCallbackDispatcherContinue
00000000`0014c5b8 00000001`40d02137     : 00000000`af465910 00000000`af465910 00000000`55534552 00007ffc`3d2f1b6b : win32u!NtUserSetParent+0x14
00000000`0014c5c0 00007ffc`3d3050db     : 00000000`af465910 00000000`0014c7a0 00000000`0014cce0 00000000`0014d5e0 : Cakewalk!l9_ippsCos_64f_A53+0xb88c07
00000000`0014c620 00000001`40d033d1     : 00000000`af465910 00000000`0014cce0 00000000`00533090 00000000`af465910 : mfc140u+0x2a50db
00000000`0014c650 00007ffc`3d2f4608     : 00000001`40d033b0 00000000`0014c7a0 00000000`0014cce0 00000000`0014cce0 : Cakewalk!l9_ippsCos_64f_A53+0xb89ea1
00000000`0014c6a0 00007ffc`3d2f417f     : 00000000`af465910 00000000`00000000 00000000`0014cce0 00007ffc`3d456830 : mfc140u+0x294608
00000000`0014c830 00007ffc`3d2f1a05     : 00000000`00000000 00000000`00577150 00000000`00000000 00000000`af465910 : mfc140u+0x29417f
00000000`0014c870 00007ffc`3d2f1df4     : 00000000`00000001 00000000`001609b0 00000000`0014c9c8 00007ffc`00000001 : mfc140u+0x291a05
00000000`0014c960 00007ffc`3d1986e1     : 00000000`0014cce0 00000000`001609b0 00000000`00000001 00000000`00000000 : mfc140u+0x291df4
00000000`0014c9a0 00007ffc`7ade5c1d     : 00000000`00000001 00000000`0014ce90 00000000`00000000 00000000`00000000 : mfc140u+0x1386e1
00000000`0014c9f0 00007ffc`7ade57ec     : 00000000`20000388 00007ffc`3d198690 00000000`001609b0 00000000`80000000 : user32!UserCallWinProcCheckWow+0x2bd
00000000`0014cb80 00007ffc`7adf41c2     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : user32!DispatchClientMessage+0x9c
00000000`0014cbe0 00007ffc`7b37fde4     : 00000000`00000000 00000000`0014cd60 00000000`00000000 00007ffc`00000083 : user32!__fnINLPCREATESTRUCT+0xa2
00000000`0014cc40 00007ffc`78c41f24     : 00007ffc`7add7dc1 ffffffff`ffff0000 00000000`40000600 00000000`0014d1e8 : ntdll!KiUserCallbackDispatcherContinue
00000000`0014cd78 00007ffc`7add7dc1     : ffffffff`ffff0000 00000000`40000600 00000000`0014d1e8 00000000`0014ce40 : win32u!NtUserCreateWindowEx+0x14
00000000`0014cd80 00007ffc`7add79b4     : 00000000`00000006 00000000`00000000 00000000`00000080 00000000`86cc0000 : user32!VerNtUserCreateWindowEx+0x211
00000000`0014d110 00007ffc`7add77f2     : 00000000`80000000 00000000`86cc0000 00000001`41831860 00000000`af86a908 : user32!CreateWindowInternal+0x1b4
00000000`0014d270 00007ffc`3d2fa855     : 00000000`86cc0000 00007ffc`3d2da9d9 00000000`00577150 00007ffc`3d456830 : user32!CreateWindowExW+0x82
00000000`0014d300 00007ffc`3d2f250c     : 00000000`af465910 00000000`af86a908 00000000`00000000 00000000`0243f318 : mfc140u+0x29a855
00000000`0014d380 00007ffc`3d304f31     : 00000000`00330c6d 00000000`af86a908 00000000`af465910 00000000`af465910 : mfc140u+0x29250c
00000000`0014d440 00007ffc`3d30530f     : 00000000`af86a908 00000000`0000009e 00000000`af465910 00000000`af465910 : mfc140u+0x2a4f31
00000000`0014d4d0 00000001`40c99eae     : 00000000`af418eb8 00000000`00cf8000 00000000`00000000 00000000`00000000 : mfc140u+0x2a530f
00000000`0014d560 00007ffc`3d28d2b9     : 00000000`af465910 00000000`097db840 00000001`41cc6ce0 00000001`40000000 : Cakewalk!l9_ippsCos_64f_A53+0xb2097e
00000000`0014d5b0 00000001`404eafe2     : 00000001`41844d98 00000000`097db840 00000000`097db840 00000000`00000001 : mfc140u+0x22d2b9
00000000`0014d620 00000001`404e9df7     : 00000000`00000001 00000000`00000485 00000000`0014d950 00000000`00000000 : Cakewalk!l9_ippsCos_64f_A53+0x371ab2
00000000`0014d670 00000001`40fb2210     : 00000000`0ba53f80 00000000`00000001 00000000`0014d800 00000000`0014d7f0 : Cakewalk!l9_ippsCos_64f_A53+0x3708c7
00000000`0014d770 00000001`409f3a64     : 00000000`00000000 00000000`00000000 00000000`afb4a9c8 00000000`ffffffff : Cakewalk!l9_ippsCos_64f_A53+0xe38ce0
00000000`0014d7f0 00000001`40971d91     : 00000000`00000000 00000000`0014d990 00000000`0ba53e00 00000005`ffffffbd : Cakewalk!l9_ippsCos_64f_A53+0x87a534
00000000`0014d890 00000001`409724b5     : 00000000`a6a368b0 00000000`020a3501 00000000`00000001 00000000`00000000 : Cakewalk!l9_ippsCos_64f_A53+0x7f8861
00000000`0014dbd0 00000001`409756b7     : 00000000`a6a368b0 00000000`0014dd20 00000000`0ba53f80 00000000`00000001 : Cakewalk!l9_ippsCos_64f_A53+0x7f8f85
00000000`0014dc70 00000001`4097531f     : 00000000`00000000 00000000`00000000 00000000`a6a368b0 00007ffc`3d3117d5 : Cakewalk!l9_ippsCos_64f_A53+0x7fc187
00000000`0014dcb0 00000001`40242e59     : 00000000`0014dda0 00000000`00000000 00000000`020a3558 00000000`020a3558 : Cakewalk!l9_ippsCos_64f_A53+0x7fbdef
00000000`0014dd50 00000001`404e7b0f     : 00000000`0014de60 00000000`00000000 00000000`020a3558 00000000`0ba53f80 : Cakewalk!l9_ippsCos_64f_A53+0xc9929
00000000`0014dd90 00000001`409c0a64     : 00000000`020a3558 00000000`0ba53f80 00000000`0ba53f80 00000000`00000000 : Cakewalk!l9_ippsCos_64f_A53+0x36e5df
00000000`0014de60 00007ffc`3d28c560     : 00000000`00000001 00000000`097db840 00000000`00000000 00000000`097db840 : Cakewalk!l9_ippsCos_64f_A53+0x847534
00000000`0014e940 00000001`409c7e46     : 00000000`00000000 00000000`0014e9f0 00000000`00000001 00000000`097db840 : mfc140u+0x22c560
00000000`0014e9a0 00007ffc`3d28c003     : 00000000`00000000 00000000`097daf10 00000000`097db840 00000000`00000000 : Cakewalk!l9_ippsCos_64f_A53+0x84e916
00000000`0014ea10 00000001`4099f058     : 00000000`00000010 00000000`0014f1d0 00000001`41d027b0 00000000`00000010 : mfc140u+0x22c003
00000000`0014f0d0 00007ffc`3d235743     : 00000001`41d027b0 00000001`409b1dc0 00000000`0b930b68 00007ffc`78e7ca7a : Cakewalk!l9_ippsCos_64f_A53+0x825b28
00000000`0014f4d0 00000001`409a60e6     : 00000001`409b1dc0 00000000`0b99a178 00000000`0014f620 00000000`0b91a578 : mfc140u+0x1d5743
00000000`0014f520 00007ffc`3d30db94     : 00000001`41d027b0 00000000`0b9fed98 00000000`0b9d7308 00000000`0014feb8 : Cakewalk!l9_ippsCos_64f_A53+0x82cbb6
00000000`0014feb0 00000001`407d78d6     : 00000000`00000001 00000000`00000000 00000000`00000000 00000000`00000000 : mfc140u+0x2adb94
00000000`0014fef0 00007ffc`797f7bd4     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : Cakewalk!l9_ippsCos_64f_A53+0x65e3a6
00000000`0014ff30 00007ffc`7b34ce51     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : kernel32!BaseThreadInitThunk+0x14
00000000`0014ff60 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x21


SYMBOL_NAME:  SynthMasterPlayer!VSTPluginMain+bf7b0

MODULE_NAME: SynthMasterPlayer

IMAGE_NAME:  SynthMasterPlayer.dll

STACK_COMMAND:  ~0s ; .ecxr ; kb

FAILURE_BUCKET_ID:  FATAL_USER_CALLBACK_EXCEPTION_c000041d_SynthMasterPlayer.dll!VSTPluginMain

OS_VERSION:  10.0.18362.1

BUILDLAB_STR:  19h1_release

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symbiote

symbiote

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update:

Seem to have found a workaround for the moment.

My driver latency settings were all the way to SAFE and i reduced that to half way

I then  duplicated track for all instruments of SynthMasterPlayer and then the "Replace Synth" did not crash

don't know which of the above was the actual workaround.

Working ok for a few hours since

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