bayoubill Posted July 11, 2020 Author Share Posted July 11, 2020 1 minute ago, antler said: Try to contact them again, tell them the date is wrong, and that you have an email receipt to prove it? If they can fix the purchase date, you might be able to use the button on MY PreSonus? You could also try their forum (though I'm not sure their staff use that forum), and/or twitter? Thanks!!! I'll do that Link to comment Share on other sites More sharing options...
InstrEd Posted July 11, 2020 Share Posted July 11, 2020 1 hour ago, bayoubill said: Counts in my book I'm impressed you count and you have a book being from the South Bill (JK) ? Link to comment Share on other sites More sharing options...
InstrEd Posted July 11, 2020 Share Posted July 11, 2020 29 minutes ago, bayoubill said: I purchased it 26 Apr 2020 Just keep at it Bill and I'm sure Presonus will get you squared away. Link to comment Share on other sites More sharing options...
InstrEd Posted July 11, 2020 Share Posted July 11, 2020 Anyone who has SO5 try out the built in notation yet and can report on it pretty please ? Link to comment Share on other sites More sharing options...
bayoubill Posted July 11, 2020 Author Share Posted July 11, 2020 27 minutes ago, InstrEd said: I'm impressed you count and you have a book being from the South Bill (JK) ? I have you know I have on several okshuns stated that I have taken spedreaden coarses to impove my redding! And I own 2 books!!! 1 Link to comment Share on other sites More sharing options...
bayoubill Posted July 11, 2020 Author Share Posted July 11, 2020 This all would be much easier if I didn't have pnemonia. Half way through the antibotics but still feeling pretty bad. Doc wanted to stick me in the hospital but I told her my Daugher was bring my new Grandson to see me the next day from a long way off. As it turns out she changed her mind when she found out I was sick. then I found out I only own 2 books then all this started! Link to comment Share on other sites More sharing options...
Bapu Posted July 11, 2020 Share Posted July 11, 2020 2 hours ago, InstrEd said: Anyone who has SO5 try out the built in notation yet and can report on it pretty please ? I have not, cuz I ain't a score keeping kind of guy, but I watched the groove3 video about it and it looks pretty slick. Also, I've not used CbB's staff view either, so I can't really compare. Link to comment Share on other sites More sharing options...
bjornpdx Posted July 12, 2020 Share Posted July 12, 2020 Haven't used the built in notation yet. I was really looking forward to the new keyswitch feature but it's not doing what I think it should be doing. I put in the keyswitch and it does its articulation on a note, but the switch doesn't shut off. Instead it stays on and applies the articulation to all the subsequent notes, not what I'm used to seeing. Anyone else tried this out yet? Link to comment Share on other sites More sharing options...
ensconced Posted July 12, 2020 Share Posted July 12, 2020 7 hours ago, bayoubill said: I see why they're not responding. On MYPersonus , the date on Studio One Artist 4 is 26 Apr 2019. THAT IS WRONG I purchased it 26 Apr 2020 I told them that in the beginning anyone have any ideas where to go from here? Don't you have an Email receipt? Link to comment Share on other sites More sharing options...
bayoubill Posted July 12, 2020 Author Share Posted July 12, 2020 yes I showed it to support in the email I sent Link to comment Share on other sites More sharing options...
ensconced Posted July 12, 2020 Share Posted July 12, 2020 I recall when I purchased v4, the Website said I had purchased v3 on that date, and purchased v4 3 years earlier? . It eventually got sorted. Link to comment Share on other sites More sharing options...
ensconced Posted July 12, 2020 Share Posted July 12, 2020 I thought you had Pro? Link to comment Share on other sites More sharing options...
bayoubill Posted July 12, 2020 Author Share Posted July 12, 2020 2 hours ago, ensconced said: I thought you had Pro? I do but it was a transferred license and was bought by the original owner in 2019 I bought Artist in Apr 2020 then got Pro Link to comment Share on other sites More sharing options...
antler Posted July 12, 2020 Share Posted July 12, 2020 10 hours ago, bjornpdx said: I was really looking forward to the new keyswitch feature but it's not doing what I think it should be doing. I put in the keyswitch and it does its articulation on a note, but the switch doesn't shut off. Instead it stays on and applies the articulation to all the subsequent notes, not what I'm used to seeing. Anyone else tried this out yet? I've not used it, but the behaviour you're describing is how keyswitches in the other instruments I've used (Kontakt instruments, GPO) work. From the instruments I've used, it's quite rare that articulations only last for the duration of the keypress. Link to comment Share on other sites More sharing options...
Bapu Posted July 12, 2020 Share Posted July 12, 2020 13 hours ago, bjornpdx said: Haven't used the built in notation yet. I was really looking forward to the new keyswitch feature but it's not doing what I think it should be doing. I put in the keyswitch and it does its articulation on a note, but the switch doesn't shut off. Instead it stays on and applies the articulation to all the subsequent notes, not what I'm used to seeing. Anyone else tried this out yet? 2 hours ago, antler said: I've not used it, but the behaviour you're describing is how keyswitches in the other instruments I've used (Kontakt instruments, GPO) work. From the instruments I've used, it's quite rare that articulations only last for the duration of the keypress. Agreed. Based on the groove3 video I would say that what you did not do was "stop" the key switched articulation. Link to comment Share on other sites More sharing options...
fitzj Posted July 12, 2020 Share Posted July 12, 2020 Just so everyone knows if not already, its not compatible with Window 7 or 8. It will only run on Windows 10. The new midi editor looks good and adds a bit of color which I feel Studio 1 is lacking. Its catching up with Cakewalk as many of the features added have long being in Cakewalk. If Bandlab could now update a few of its features it will be great. The audio engine is still an issue in cakewalk with drop outs especially with 3rd party plugins.. Big upgrade price and not really worth it as I feel it should be still a 4.6 update. Also the web servers crashing and saying "you crashed the server was a pretty lame excuse which peed.. off may users. If you like updates go for it otherwise wait for a new release or a patch as I am sure it also has loads of bugs. Link to comment Share on other sites More sharing options...
bjornpdx Posted July 12, 2020 Share Posted July 12, 2020 4 hours ago, antler said: I've not used it, but the behaviour you're describing is how keyswitches in the other instruments I've used (Kontakt instruments, GPO) work. From the instruments I've used, it's quite rare that articulations only last for the duration of the keypress. Some keyswitches stay on but I think most of them only stay on for duration of keypress. In SO1 5 if the Vst has embedded keyswitch articulations then the keyswitch always stays on until you change it. Which doesn't work for things like slide keyswitches where you want it to disengage when you take your finger off the key. Example Load Presence Nylon Guitar Play some notes then hit the A0 key to make a slide The A0 key stays engaged and now every note you play slides, which is not the behavior I'm used to seeing. Link to comment Share on other sites More sharing options...
Bapu Posted July 12, 2020 Share Posted July 12, 2020 8 minutes ago, bjornpdx said: which is not the behavior I'm used to seeing. When in Rome.... ? 1 Link to comment Share on other sites More sharing options...
bjornpdx Posted July 12, 2020 Share Posted July 12, 2020 27 minutes ago, Bapu said: When in Rome.... ? But..but they're doing it all wrong! ☺️ 1 Link to comment Share on other sites More sharing options...
bayoubill Posted July 12, 2020 Author Share Posted July 12, 2020 How long does it take for Studio One support to respond? Still nothing from them Link to comment Share on other sites More sharing options...
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