lrina18 Posted July 4, 2020 Share Posted July 4, 2020 I have allowed the .exe file to sit for 24hrs but the installation is not advancing beyond 30%,,, I do not have a clue why? Link to comment Share on other sites More sharing options...
0 Promidi Posted July 4, 2020 Share Posted July 4, 2020 With all the information you have supplied, neither have we. No, seriously. Can you provide a bit more information? What is your reported download speed according to https://speedtest.net Have you tried in another browser. Have you cleared your browser cache? What other things have you tried so far? Link to comment Share on other sites More sharing options...
0 lrina18 Posted July 4, 2020 Author Share Posted July 4, 2020 Thanks for the response.... Download: 25 Mbps; cleared cache; tried on Google Chrome with same result.... the assistant.exe file does not budge one bit. Link to comment Share on other sites More sharing options...
0 Promidi Posted July 4, 2020 Share Posted July 4, 2020 What happens if you try from this direct link?https://www.bandlab.com/download/assistant/windows Link to comment Share on other sites More sharing options...
0 lrina18 Posted July 4, 2020 Author Share Posted July 4, 2020 (edited) That is the 4-step process that 1. downloads the .exe file. When I attempt to open the .exe - it automatically shoots to ~30% setup/install -- but stays there forever; no progress... Edited July 4, 2020 by lrina18 Link to comment Share on other sites More sharing options...
0 Promidi Posted July 4, 2020 Share Posted July 4, 2020 As a test, downloaded the BA exe and reinstalled. This went smoothly on my PC.... so it's got to be a local issue there on your PC. What OS and version do you have ? Have you tried temporarily disabling all antivirus programs (Including Windows Defender) prior to installing BA. I had Malwarebytes Premium enabled during my successful install This should not be required, but maybe run the installer as administrator. Is there an entry in "Programs and Features" for an older version of Bandlab Assistant?. If so, try uninstalling that from there first. Start + Run appwiz.cpl Link to comment Share on other sites More sharing options...
0 lrina18 Posted July 5, 2020 Author Share Posted July 5, 2020 Thanks Promidi -- zapped everything on the computer and started over --- hahahaha.... I'm up and running and thank you for the support.... Link to comment Share on other sites More sharing options...
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lrina18
I have allowed the .exe file to sit for 24hrs but the installation is not advancing beyond 30%,,, I do not have a clue why?
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