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BandLab assistant is not installing???


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Posted

I have allowed the .exe file to sit for 24hrs but the installation is not advancing beyond 30%,,,  I do not have a clue why?

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6 answers to this question

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Posted

With all the information you have supplied, neither have we.

No, seriously.  Can you provide a bit more information?  What is your reported download speed according to https://speedtest.net

Have you tried in another browser.  Have you cleared your browser cache?

What other things have you tried so far?

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Posted

Thanks for the response....         Download:  25 Mbps;  cleared cache;  tried on Google Chrome with same result....      the assistant.exe file does not budge one bit.

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Posted (edited)

That is the 4-step process that 1. downloads the .exe file.  When I attempt to open the .exe - it automatically shoots to ~30% setup/install -- but stays there forever;  no progress...  

 

Edited by lrina18
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Posted

As a test, downloaded the  BA exe and reinstalled.  This went smoothly on my PC....  so it's got to be a local issue there on your PC.

What OS and version do you have ?  Have you tried temporarily disabling all antivirus programs (Including Windows Defender) prior to installing BA.

I had Malwarebytes Premium enabled during my successful install

This should not be required, but maybe run the installer as administrator.

Is there an entry in "Programs and Features" for an older version of Bandlab Assistant?. 

If so, try uninstalling that from there first.  Start + Run appwiz.cpl

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Posted

Thanks Promidi -- zapped everything on the computer and started over --- hahahaha....   I'm  up and running and thank you for the support.... 

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