Øyvind Skald Posted February 14, 2019 Share Posted February 14, 2019 (edited) I had to roll back today. Seems to work again now. What happened is that after a Window Update, no app could see the Keyboard for more than a MIDI keyboard. But a quick rollback with the System Restore tool fixed it. Trying to reinstall today to see if that was the case and not that I installed a new cooler and something there wrecked NI KK hardware control. Edited February 16, 2019 by ØSkald Link to comment Share on other sites More sharing options...
Øyvind Skald Posted February 14, 2019 Author Share Posted February 14, 2019 (edited) I have done rollback of this update 2 times now, and with one of this updates, the NI software cant find the keyboard, just the MIDI parts. I also told NI just now… Edited February 14, 2019 by ØSkald Link to comment Share on other sites More sharing options...
abacab Posted February 14, 2019 Share Posted February 14, 2019 This month's update: https://support.microsoft.com/en-us/help/4487017/windows-10-update-kb4487017 1 Link to comment Share on other sites More sharing options...
Øyvind Skald Posted February 14, 2019 Author Share Posted February 14, 2019 (edited) Answer from NI Hi, the Windows 10 Updates KB4487017 and KB4487044 from February 12th, 2019 block certain NI hardware devices from being recognized. Please see the following Knowledge Base article: My KOMPLETE KONTROL S-Series Keyboard Is Not Recognized after Updating Windows 10 Best, Michi My KOMPLETE KONTROL S-Series Keyboard Is Not Recognized after Updating Windows 10 Symptom After installing a Windows 10 Update, the following devices are no longer recognized: TRAKTOR KONTROL S4 MK2 MASCHINE STUDIO KOMPLETE KONTROL S-Series MK1 (all models) Cause The Windows 10 Updates KB4487017 and KB4487044 from February 12th, 2019 block certain NI hardware devices from being recognized. Solution We are currently investigating the issue. In the meantime, uninstalling the Windows updates KB4487017 and KB4487044 will restore functionality of the affected devices. Windows 10 allows you to roll back to your previous Windows version within 10 days after the update has been installed. Please follow the steps below: Press the Windows key + 'I' in order to open the Windows Settings and choose the Update & security option: Open the Windows Update tab and click the View update history link: Click Uninstall Updates on the View update history screen: On the following Uninstall an update screen, select the Security Update for Microsoft Windows (KB4487017) and click Uninstall: On the same screen, also select Security Update for Microsoft Windows (KB4487044) and click Uninstall. Edited February 15, 2019 by ØSkald Link to comment Share on other sites More sharing options...
Øyvind Skald Posted March 15, 2019 Author Share Posted March 15, 2019 It is fixed with this Windows Update, KB4489899 Link to comment Share on other sites More sharing options...
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