Obnoxious bug with zoom control

[Glenn Stanton]

it may be the zoom function operates too quickly and the number of events to process (rotating the dial or clicking on the +/-) overloads the software which is trying to process everything else. if i operate the controls slowly (+/-) it doesn't seem to happen. same with a single indent of the wheel. if i quickly spin it or click the scoll buttons it goes into the lock up and seems to be trying to scale beyond it's limits and/or has too many operations to attempt.

[william nayeri]

On 5/15/2020 at 2:45 PM, Ben Staton said:

Thanks for the reports. We've logged this issue, and I'm investigating it now.
When it happens, does the little zoom window remain visible on-screen, or does it disappear but the mouse is still stuck?
Thanks!

The zoom window stays visible.
When will be the next release ?

[Gregg Markus]

On 7/28/2020 at 3:54 PM, Glenn Stanton said:

it may be the zoom function operates too quickly and the number of events to process (rotating the dial or clicking on the +/-) overloads the software which is trying to process everything else. if i operate the controls slowly (+/-) it doesn't seem to happen. same with a single indent of the wheel. if i quickly spin it or click the scoll buttons it goes into the lock up and seems to be trying to scale beyond it's limits and/or has too many operations to attempt.

I'm fairly certain it's not the slide speed. It would seem that if it's going to lock up, it lock up the instant I touch my mouse to the slider. It just jumps right out to the max level and gets stuck.

I just doubled my memory from 16 to 32 GB (and I used faster RAM). I was hoping to avoid dumping more money into that machine, because it's time to upgrade. I literally just did this last night before I went to bed. I booted up Sonar to see if it would still get stuck in my task manager after I closed. It does.

I gotta say, I've been using Sonar/Bandlab for 18+ years. It's been rock solid across multiple machines. And now all of a sudden, I have two deal-breakers after the same update. It's a real bummer, and I sincerely hope the next release gets this sorted out. I've looked at other DAWs and     ....yeesh....    no thanks.

[Stunted Records]

This has been happening to me and its a real pain in the neck. If I set up a section to loop and then zoom in to edit a take I get so far and then it won't stop playback without Ctrl + Alt + Delete......all the controls in Cakewalk are unrespopnsive.

There's another issue too that I've noticed - If my loop is cycling so that I can review takes, if I hit the timeline during playback to make it go back a bit the whole sound of the song drops in level and sounds like a blanket over the speakers...again this is a C+A+D scenario and inevitable loses work.

These are big issues, I've used Cakewalk for years but I'm seriously considering moving to something else when I start my next project.

[Jonathan Sasor]

5 hours ago, Stunted Records said:

This has been happening to me and its a real pain in the neck. If I set up a section to loop and then zoom in to edit a take I get so far and then it won't stop playback without Ctrl + Alt + Delete......all the controls in Cakewalk are unrespopnsive.

There's another issue too that I've noticed - If my loop is cycling so that I can review takes, if I hit the timeline during playback to make it go back a bit the whole sound of the song drops in level and sounds like a blanket over the speakers...again this is a C+A+D scenario and inevitable loses work.

These are big issues, I've used Cakewalk for years but I'm seriously considering moving to something else when I start my next project.

Please try the 2020.08 update which has a number of optimizations for zooming. It is available now to update through BandLab Assistant. 

[CJP]

Yes, it looks like this is fixed. Fantastic! Brilliant! Thank you very much.  Cakewalk is awesome!

[Gregg Markus]

I updated late last night. I only started one session for a minute or two. It'd didn't get stuck, but I'll want to do more extensive testing tonight. I hope this is finally over.

I read the early release notes and there was mention of a zoom control (related to centering the scroll bar or something?). I was hoping this meant additional zoom fixes. So I really hope this works.

I've been using Pro Tools for the past couple weeks. And I tell you...     we really take for granted how awesome CbB really is. Especially when compared to other DAWs. My only wish (other than big free performance) is to finally have a proper Mac version. I always paid for my renewals prior to Bandlab, and I'd happily go back to that model if it meant development hours for a mac version.

 

On 8/7/2020 at 10:09 AM, Stunted Records said:

This has been happening to me and its a real pain in the neck. If I set up a section to loop and then zoom in to edit a take I get so far and then it won't stop playback without Ctrl + Alt + Delete......all the controls in Cakewalk are unrespopnsive.

There's another issue too that I've noticed - If my loop is cycling so that I can review takes, if I hit the timeline during playback to make it go back a bit the whole sound of the song drops in level and sounds like a blanket over the speakers...again this is a C+A+D scenario and inevitable loses work.

These are big issues, I've used Cakewalk for years but I'm seriously considering moving to something else when I start my next project.

 

 

If the latest update didn't fix this for you, you might try a workaround suggested by Lord Tim earlier in this thread. Open up your ASIO control panel (in my case the MOTU control panel), and change the latency/buffer - or - change the clock type. This stops the audio engine, and gives you control again. It's a serious hassle, but at least you won't have to "end-task-and-lose-all-your-work".