reza sadeghi Posted January 4, 2020 Share Posted January 4, 2020 Hi guys, I recently upgraded my windows 8.1 to 10. Now I get lots of pops and crackles on lower buffer size . Even playing a simple YouTube causes the same problem . I always record my projects on 96 khz , so I put windows sound setting on 96khz too to prevent any sample rate conflict when I am using sonar and for example playing something on YouTube. I never had this problem with windows 8.1. I already did all the performance setting on my win10 and mobo but still the same. I have Intel i7 4770k , Asus sabertooth z87, 24 GB ram and SSD for C drive and my audio device is Orion Studio HD. I am just wondering if someone has the same experience. Thanks for any help Link to comment Share on other sites More sharing options...
martsave martin s Posted January 4, 2020 Share Posted January 4, 2020 do you have the onboard-audio card enable on your PC? Link to comment Share on other sites More sharing options...
CJ Jacobson Posted January 4, 2020 Share Posted January 4, 2020 3 hours ago, reza sadeghi said: Hi guys, I recently upgraded my windows 8.1 to 10. Now I get lots of pops and crackles on lower buffer size . Even playing a simple YouTube causes the same problem . I always record my projects on 96 khz , so I put windows sound setting on 96khz too to prevent any sample rate conflict when I am using sonar and for example playing something on YouTube. I never had this problem with windows 8.1. I already did all the performance setting on my win10 and mobo but still the same. I have Intel i7 4770k , Asus sabertooth z87, 24 GB ram and SSD for C drive and my audio device is Orion Studio HD. I am just wondering if someone has the same experience. Thanks for any help A couple things to consider. If the project is big, it will need lots of resources and maybe a lower buffer size is not going to work with your current sound card and its drivers. Another thing, If you are using the on-board sound chip, you will not get as good performance, as if you were to use a sound card make for audio recording/production, like form MOTU, RME, Focusrite and so on. On-board sound chips are cheaply made and do not have the drivers written for them to handle such task and that includes the circuitry of the on-board sound chips as well, they are not made for using with a DAW. Link to comment Share on other sites More sharing options...
reza sadeghi Posted January 5, 2020 Author Share Posted January 5, 2020 16 hours ago, martsave martin s said: do you have the onboard-audio card enable on your PC? I already disabled it. Link to comment Share on other sites More sharing options...
reza sadeghi Posted January 5, 2020 Author Share Posted January 5, 2020 12 hours ago, CJ Jacobson said: A couple things to consider. If the project is big, it will need lots of resources and maybe a lower buffer size is not going to work with your current sound card and its drivers. Another thing, If you are using the on-board sound chip, you will not get as good performance, as if you were to use a sound card make for audio recording/production, like form MOTU, RME, Focusrite and so on. On-board sound chips are cheaply made and do not have the drivers written for them to handle such task and that includes the circuitry of the on-board sound chips as well, they are not made for using with a DAW. No i already disabled the on board audio device and just running all my audios by the Antelope Orion Studio HD. Link to comment Share on other sites More sharing options...
Gswitz Posted January 5, 2020 Share Posted January 5, 2020 Have you checked latency monitor? Link to comment Share on other sites More sharing options...
reza sadeghi Posted January 5, 2020 Author Share Posted January 5, 2020 (edited) Yes I run the latency mon. It says : Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates. LatencyMon has been analyzing your system for 0:00:57 (h:mm:ss) on all processors. Bios is the latest update. Would it be barbecue my motherboard is old? Edited January 5, 2020 by reza sadeghi Link to comment Share on other sites More sharing options...
Gswitz Posted January 5, 2020 Share Posted January 5, 2020 (edited) I like bbq. ? This issue is fixable 95% of the time I'd say. You need to look at the drivers tab too see which is running long. Make sure to disable power saving features on network cards and usb select suspend. Then check latency monitor again. I once had a mouse that introduced an issue. Trouble shooting this is a pain... We all agree. But i think we all do it after major machine changes including hardware and os. Is your machine a laptop? Edited January 5, 2020 by Gswitz Link to comment Share on other sites More sharing options...
rsinger Posted January 5, 2020 Share Posted January 5, 2020 What's your buffer size? Link to comment Share on other sites More sharing options...
markrounds Posted January 5, 2020 Share Posted January 5, 2020 I had this issue and resolved it by turning off all background apps, give it try it cant hurt! Just type background apps in the search left bottom and make sure they are all turned off. This worked for me. Mark Link to comment Share on other sites More sharing options...
reza sadeghi Posted January 5, 2020 Author Share Posted January 5, 2020 9 hours ago, Gswitz said: I like bbq. ? This issue is fixable 95% of the time I'd say. You need to look at the drivers tab too see which is running long. Make sure to disable power saving features on network cards and usb select suspend. Then check latency monitor again. I once had a mouse that introduced an issue. Trouble shooting this is a pain... We all agree. But i think we all do it after major machine changes including hardware and os. Is your machine a laptop? Thanks for your help. the only thing i have not test yet is disabling the power saving the network card, which I will it now . I am not using laptop. I build the unit about 7 years ago. By the way, I installed a fresh copy of win 8.1 on another hard drive , there is no issue but installed the windows 10 on the same hard drive, problem started to showing it self. Link to comment Share on other sites More sharing options...
Gswitz Posted January 5, 2020 Share Posted January 5, 2020 Almost certainly software. Keep hunting and you will find it. Link to comment Share on other sites More sharing options...
Promidi Posted January 5, 2020 Share Posted January 5, 2020 On 1/4/2020 at 7:41 PM, reza sadeghi said: Hi guys, I recently upgraded my windows 8.1 to 10. Now I get lots of pops and crackles on lower buffer size . Even playing a simple YouTube causes the same problem . I always record my projects on 96 khz , so I put windows sound setting on 96khz too to prevent any sample rate conflict when I am using sonar and for example playing something on YouTube. I never had this problem with windows 8.1. I already did all the performance setting on my win10 and mobo but still the same. I have Intel i7 4770k , Asus sabertooth z87, 24 GB ram and SSD for C drive and my audio device is Orion Studio HD. I am just wondering if someone has the same experience. Thanks for any help Updated drivers manually? (Not via Windows update) Set CPU min max to 100%? Disabled Intel speedstep (and possibly C-States)? Enabled high performance power scheme? If you have an Nvidia card - set power to "Prefer Maximum performance) in 3D settings? Link to comment Share on other sites More sharing options...
reza sadeghi Posted January 5, 2020 Author Share Posted January 5, 2020 4 hours ago, rsinger said: What's your buffer size? 512. If I increase the buffer size problem will go away but I will get latency during playing midi. Link to comment Share on other sites More sharing options...
reza sadeghi Posted January 5, 2020 Author Share Posted January 5, 2020 Thanks I already did it but still same . Link to comment Share on other sites More sharing options...
reza sadeghi Posted January 5, 2020 Author Share Posted January 5, 2020 14 minutes ago, Promidi said: Updated drivers manually? (Not via Windows update) Set CPU min max to 100%? Disabled Intel speedstep (and possibly C-States)? Enabled high performance power scheme? If you have an Nvidia card - set power to "Prefer Maximum performance) in 3D settings? Thanks. I already have done all of them but still same. Link to comment Share on other sites More sharing options...
Promidi Posted January 5, 2020 Share Posted January 5, 2020 Driver mode ASIO? Link to comment Share on other sites More sharing options...
reza sadeghi Posted January 5, 2020 Author Share Posted January 5, 2020 Yes ASIO Link to comment Share on other sites More sharing options...
reza sadeghi Posted January 5, 2020 Author Share Posted January 5, 2020 here is the latency mon result: _________________________________________________________________________________________________________ CONCLUSION _________________________________________________________________________________________________________ Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates. LatencyMon has been analyzing your system for 0:19:40 (h:mm:ss) on all processors. _________________________________________________________________________________________________________ SYSTEM INFORMATION _________________________________________________________________________________________________________ Computer name: DESKTOP-UCDQN6E OS version: Windows 10 , 10.0, build: 18363 (x64) Hardware: All Series, ASUS, ASUSTeK COMPUTER INC., SABERTOOTH Z87 CPU: GenuineIntel Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz Logical processors: 8 Processor groups: 1 RAM: 24511 MB total _________________________________________________________________________________________________________ CPU SPEED _________________________________________________________________________________________________________ Reported CPU speed: 3506 MHz Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results. WARNING: the CPU speed that was measured is only a fraction of the CPU speed reported. Your CPUs may be throttled back due to variable speed settings and thermal issues. It is suggested that you run a utility which reports your actual CPU frequency and temperature. _________________________________________________________________________________________________________ MEASURED INTERRUPT TO USER PROCESS LATENCIES _________________________________________________________________________________________________________ The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event. Highest measured interrupt to process latency (µs): 3116.10 Average measured interrupt to process latency (µs): 3.438508 Highest measured interrupt to DPC latency (µs): 3111.30 Average measured interrupt to DPC latency (µs): 1.962624 _________________________________________________________________________________________________________ REPORTED ISRs _________________________________________________________________________________________________________ Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal. Highest ISR routine execution time (µs): 12.729036 Driver with highest ISR routine execution time: USBPORT.SYS - USB 1.1 & 2.0 Port Driver, Microsoft Corporation Highest reported total ISR routine time (%): 0.001528 Driver with highest ISR total time: Wdf01000.sys - Kernel Mode Driver Framework Runtime, Microsoft Corporation Total time spent in ISRs (%) 0.001565 ISR count (execution time <250 µs): 350109 ISR count (execution time 250-500 µs): 0 ISR count (execution time 500-999 µs): 0 ISR count (execution time 1000-1999 µs): 0 ISR count (execution time 2000-3999 µs): 0 ISR count (execution time >=4000 µs): 0 _________________________________________________________________________________________________________ REPORTED DPCs _________________________________________________________________________________________________________ DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution. Highest DPC routine execution time (µs): 2913.868796 Driver with highest DPC routine execution time: Wdf01000.sys - Kernel Mode Driver Framework Runtime, Microsoft Corporation Highest reported total DPC routine time (%): 0.451589 Driver with highest DPC total execution time: Wdf01000.sys - Kernel Mode Driver Framework Runtime, Microsoft Corporation Total time spent in DPCs (%) 0.495138 DPC count (execution time <250 µs): 4073819 DPC count (execution time 250-500 µs): 0 DPC count (execution time 500-999 µs): 27258 DPC count (execution time 1000-1999 µs): 578 DPC count (execution time 2000-3999 µs): 538 DPC count (execution time >=4000 µs): 0 _________________________________________________________________________________________________________ REPORTED HARD PAGEFAULTS _________________________________________________________________________________________________________ Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution. NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit. Process with highest pagefault count: chrome.exe Total number of hard pagefaults 244 Hard pagefault count of hardest hit process: 77 Number of processes hit: 14 _________________________________________________________________________________________________________ PER CPU DATA _________________________________________________________________________________________________________ CPU 0 Interrupt cycle time (s): 69.991134 CPU 0 ISR highest execution time (µs): 12.729036 CPU 0 ISR total execution time (s): 0.147585 CPU 0 ISR count: 349973 CPU 0 DPC highest execution time (µs): 2913.868796 CPU 0 DPC total execution time (s): 46.345489 CPU 0 DPC count: 4012930 _________________________________________________________________________________________________________ CPU 1 Interrupt cycle time (s): 4.001150 CPU 1 ISR highest execution time (µs): 3.467199 CPU 1 ISR total execution time (s): 0.000101 CPU 1 ISR count: 126 CPU 1 DPC highest execution time (µs): 1988.290930 CPU 1 DPC total execution time (s): 0.328383 CPU 1 DPC count: 72494 _________________________________________________________________________________________________________ CPU 2 Interrupt cycle time (s): 3.027617 CPU 2 ISR highest execution time (µs): 4.767827 CPU 2 ISR total execution time (s): 0.000009 CPU 2 ISR count: 2 CPU 2 DPC highest execution time (µs): 198.719909 CPU 2 DPC total execution time (s): 0.048499 CPU 2 DPC count: 11390 _________________________________________________________________________________________________________ CPU 3 Interrupt cycle time (s): 2.583222 CPU 3 ISR highest execution time (µs): 6.250998 CPU 3 ISR total execution time (s): 0.000039 CPU 3 ISR count: 8 CPU 3 DPC highest execution time (µs): 27.620080 CPU 3 DPC total execution time (s): 0.001045 CPU 3 DPC count: 325 _________________________________________________________________________________________________________ CPU 4 Interrupt cycle time (s): 2.803244 CPU 4 ISR highest execution time (µs): 0.0 CPU 4 ISR total execution time (s): 0.0 CPU 4 ISR count: 0 CPU 4 DPC highest execution time (µs): 36.407302 CPU 4 DPC total execution time (s): 0.006912 CPU 4 DPC count: 2128 _________________________________________________________________________________________________________ CPU 5 Interrupt cycle time (s): 2.839050 CPU 5 ISR highest execution time (µs): 0.0 CPU 5 ISR total execution time (s): 0.0 CPU 5 ISR count: 0 CPU 5 DPC highest execution time (µs): 21.018825 CPU 5 DPC total execution time (s): 0.002314 CPU 5 DPC count: 555 _________________________________________________________________________________________________________ CPU 6 Interrupt cycle time (s): 2.760934 CPU 6 ISR highest execution time (µs): 0.0 CPU 6 ISR total execution time (s): 0.0 CPU 6 ISR count: 0 CPU 6 DPC highest execution time (µs): 193.879064 CPU 6 DPC total execution time (s): 0.007441 CPU 6 DPC count: 1862 _________________________________________________________________________________________________________ CPU 7 Interrupt cycle time (s): 2.683570 CPU 7 ISR highest execution time (µs): 0.0 CPU 7 ISR total execution time (s): 0.0 CPU 7 ISR count: 0 CPU 7 DPC highest execution time (µs): 29.652025 CPU 7 DPC total execution time (s): 0.00280 CPU 7 DPC count: 509 _________________________________________________________________________________________________________ Link to comment Share on other sites More sharing options...
Gswitz Posted January 6, 2020 Share Posted January 6, 2020 (edited) Usb is showing up in your report. Are you sure that you have disabled select suspend? How about power save on usb hubs in device manager? Unplug all but your interface, mouse and keyboard. Is your keyboard wireless? Windows key+x... Select device manager. What is this coming from? 1 hour ago, reza sadeghi said: Highest measured interrupt to process latency (µs): 3116.10 Edited January 6, 2020 by Gswitz Link to comment Share on other sites More sharing options...
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