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Be Like Pluto

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    I ran CCleaner yesterday to make my machine run more efficiently and now Cakewalk wont start and Cakewalk Product Center 1.0.0.096 wont run either

    in Cakewalk Sonar

    Posted

    Event Viewer error messages were as follows:

    Fault bucket 1381498922867595284, type 4

    Event Name: APPCRASH

    Response: Not available

    Cab Id: 0

    Problem signature:

    P1: ProductCenter.exe

    P2: 1.0.0.96

    P3: 689e32a5

    P4: MSVCP140.dll

    P5: 14.0.23026.0

    P6: 558ce301

    P7: c0000005

    P8: 0000000000018924

    P9:

    P10:

    Attached files:

    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WEREC58.tmp.WERInternalMetadata.xml

    These files may be available here:

    \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_ProductCenter.ex_199dc0197204f70911853479b2639651aea0e0_77f60603_9b2803f0-fea1-48d8-b4c1-4f0758dd5afe

    Analysis symbol:

    Rechecking for solution: 0

    Report Id: 8a8f73a7-bf03-47a1-af2c-2f91bf2634bc

    Report Status: 268435456

    Hashed bucket: bfa3e1618d264773a32c11f36b1b9814

    Cab Guid: 0

    I ran CCleaner yesterday to make my machine run more efficiently and now Cakewalk wont start and Cakewalk Product Center 1.0.0.096 wont run either

    in Cakewalk Sonar

    Posted

    Machine spec as follows:

     

    Note 12 Gig of RAM. This did not prevent Cakewalk running

    OS Name    Microsoft Windows 10 Pro
    Version    10.0.19045 Build 19045
    Other OS Description     Not Available
    OS Manufacturer    Microsoft Corporation
    System Name    THINKY
    System Manufacturer    LENOVO
    System Model    10A4S00L00
    System Type    x64-based PC
    System SKU    LENOVO_MT_10A4
    Processor    Intel(R) Pentium(R) CPU G3220T @ 2.60GHz, 2600 Mhz, 2 Core(s), 2 Logical Processor(s)
    BIOS Version/Date    LENOVO FBKTE0AUS, 23/12/2021
    SMBIOS Version    2.8
    Embedded Controller Version    1.29
    BIOS Mode    Legacy
    BaseBoard Manufacturer    LENOVO
    BaseBoard Product    SHARKBAY
    BaseBoard Version    NOK
    Platform Role    Desktop
    Secure Boot State    Unsupported
    PCR7 Configuration    Binding Not Possible
    Windows Directory    C:\WINDOWS
    System Directory    C:\WINDOWS\system32
    Boot Device    \Device\HarddiskVolume1
    Locale    United Kingdom
    Hardware Abstraction Layer    Version = "10.0.19041.5553"
    User Name    Thinky\Andy
    Time Zone    GMT Daylight Time
    Installed Physical Memory (RAM)    12.0 GB
    Total Physical Memory    11.8 GB
    Available Physical Memory    7.49 GB
    Total Virtual Memory    23.8 GB
    Available Virtual Memory    19.6 GB
    Page File Space    12.0 GB
    Page File    C:\pagefile.sys
    Kernel DMA Protection    Off
    Virtualization-based security    Not enabled
    Device Encryption Support    Reasons for failed automatic device encryption: PCR7 binding is not supported, Hardware Security Test Interface failed and device is not Modern Standby, Un-allowed DMA capable bus/device(s) detected
    Hyper-V - VM Monitor Mode Extensions    Yes
    Hyper-V - Second Level Address Translation Extensions    Yes
    Hyper-V - Virtualization Enabled in Firmware    No
    Hyper-V - Data Execution Protection    Yes
     

    I ran CCleaner yesterday to make my machine run more efficiently and now Cakewalk wont start and Cakewalk Product Center 1.0.0.096 wont run either

    in Cakewalk Sonar

    Posted

    Hi there

    Everything was working ok on Friday. I was using Cakewalk, holding out on moving to Sonar until the last minute.

    I recently installed the Professional Version of CCleaner, to get my machine running better, as there were a lot of old drivers and suchlike. I am using  Behringer U Phoria UMC 202HD guitar interface.

    Today when I tried to run Cakewalk, the Cakewalk Splash Screen appears for a second then disappears, then nothing happens.

    I thought perhaps my Cakewalk licence was now gone, as is coming, so i attempted to upgrade to Sonar. I ran Cakewalk Product Center 1.0.0.095, and this completed, but would not start the product centre app to allow me install Sonar. I had a look on some forums, then found ver 96 above, and the same thing happened.

    So I've looked on the forum and done a clean install, deleting all the cakewalk folders, with the exception of my project folders where my music is, and did the registry changes as instructed, as well as the %appdata% step, steps taken as per: Clean Install Cakewalk Sonar – Cakewalk Help Center.

    I've ran the actual exe and had a look on Task Manager but the exe does not ru. I am using:  Microsoft Windows 10 Pro Version    10.0.19045 Build 19045

    I am using MS Edge Version 139.0.3405.125 (Official build) (64-bit)

    I reran the product centre app and it still wont run and I cant install Sonar. I can only assume CCleaner has removed something that it should not have, but given I have carried out the steps required to perform a clean install, and it has not worked, what should i do now?

    Is this a known issue with the Product Center - - i dont understand why the exe is refusing to run.

    I have 4 years of work invested in Cakewalk, so this is quite a big deal for me.

     

    Thanks for any help or light you can share on this issue

     

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