I just bought a couple of u-he VST's, Zebra2 and Dark Zebra. Zebra2 works fine (in fact I had already been using the demo when I purchased the license). But Cakewalk has never found Dark Zebra, or "ZebraHZ". The files exist - I've found them in the directories they're supposed to be in and those directories are in the "VST Scan Paths" list. Just to get a "second opinion" I opened ZebraHZ in another VST host, Cantabile, and it works perfectly.
Now, here's a big clue (I think): whenever I click "Reset" in the VST Settings page, I get the error "A VST scan is already running. Please wait for it to complete before starting another scan." I get the same error in the Cakewalk Plug-in Manager if I click under VST Configuration, "Options", "Plug-in Properties", or "Scan VST Plug-ins".
And one final clue: on the VST Settings page, checking "Generate Scan Log" does nothing. I looked in %appdata%\Cakewalk and there is not even a "Logs" folder. So, I created one just to see if that would get around the problem, but no luck. I believe Cakewalk has decided it's running a scan, so the Log option is never being executed because it would happen on the next scan and the next scan cannot happen.
So, is there a way to tell Cakewalk to stop its VST scan, or tell it that it's not running a scan? Is there even any indicator that a scan is in progress (other than the error message of course)?
Thanks for reading ?
Edit: "Rescan Failed Plug-ins" and "Rescan Existing Plug-ins" are both turned off. "Version: 2020.11 (Build 099, 64 bit)"