SUMIT SIMLAI

Hi Jonathan Have sent you an urgent PM. Would appreciate if you could have a look. Shall be grateful. Thanks and regards Sumit

PM replied. Some problems with files.

All tried and failed. They simply want to avoid. The last email states that they have no record of the past.

No words to express my gratitude. Many thanks. You saved me a lot of nightmares and nights. Without it, I may have had to scrap my old loved PC and the audio card(s).

Hi Thanks for your advice. Yes that email that I received was from support@cakewalk.com, asking me to connect this forum. See screenshot of that attached. My original email address registered with cakewalk is no longer in use. Hence the problem. I’m at a total loss about what to do.

That’s nice to hear. Unfortunately I am on an old Windows platform Win 7 and old audio interface not compatible with Windows 10.

Hi, I have an email from Support in response to my request to allow me re-download Sonar X1 Producer, as some files are corrupted. I have been advised to make an open contact here for someone to help with link. My email is sumit.simlai@outlook.com. Would greatly appreciate help in this matter. A copy of my registered apps is attached. Support tells me I have perhaps not registered on SSO in 2017. I can't remember that but yes I did download the product which would mean I did what was required, to be able to download. Some files have gone missing and some corrupted as can be seen from screenshot.