IK Multimedia

TONEX Pedal and TONEX ONE owners.

That bundle is 129.99 so you qualified at 129.99 for the Group Buy. It is a specific SKU in our system and at dealers and that is the price point for it so what you purchased is qualifying you for 32 more free choices of equal or lesser value. It seems this is precisely in line with the terms of the Group Buy.

If you registered it during the group buy period I believe it should have triggered the Group Buy. IK Support can look directly at your account and see what is going on though.

For sure, we're just shy of 1,900 already - a nice leap. 6 for the price of 1 now, nipping at the heels of 7 for 1.

Correct, eligible hardware has been listed as so in previous group buys - it was not triggered by the free software included with a hardware registration. This group buy is software only. Also: There are now 590 participants so you can go choose another freebie if you have already participated or - join now and get four for the price of one.

Before it is asked, note that this does not qualify for the Group Buy.

That's a pretty edge case and the software would walk you through it. From the ARC X User Manual: From there it should take you through the steps, I believe the ARC Studio (or compatible monitors) manuals instruct you on how to put the hardware into DFU/Recovery mode but the software should guide you as well.

Recovery. But I'm doubting there are use cases where the measurements are wonky or similar that can be fixed where people would want to revert. See above

Also if you have ARC 4. And the speaker line from iLoud Micro Monitor Pro and up get ARC X free and those monitors now take advantage of the updated ARC tech.

Though JRRShop is a US IK dealer and even if they sell "by mistake" or whatever to another region the proper taxes should be charged, legally... Just to note.

TONEX v1.10.2 (for Mac/PC) What's new in version 1.10.2: TONEX Added a Tone Model Version filter (available in both Home and ToneNET). Fixed an issue with the cab lock in ToneNET. TONEX Modeler Fixed an issue where specific capture names could prevent training. Fixed an issue where re-training a capture could start multiple training processes. Fixed an issue where the "Start All" button became unavailable. Fixed an issue where the training progress bar could display incorrect jumps. General reliability improvements.

Both the applications/plugins and the libraries from those (Syntronik and SampleTron 2) were discontinued and are not in Total Studio 5 MAX nor SampleTank 4 MAX now.

If you already have one, you can get the other for 29.99 on our site too, if that works out better for anybody. https://www.ikmultimedia.com/news/?id=TonexAmpliTubeMaxSale2025

Something is going on there. I have connected countless TONEX pedals that are not registered to my account and they work perfectly inside TONEX Editor without a hitch. I would reach out to IK Support so they can figure out what is happening there. I verified that it should work as you expected via our Testing Manager who has run this scenario multiple times in a much "cleaner" (more scientific/structured) environment than mine, too.

Thanks, that's great information. I have used each of those resources and have had some luck with IRs from each of them but I have to admit I never thought of blending them, that's brilliant thank you.