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Canopus's post in Should the piano roll highlight keys as you play an external controller? was marked as the answer
I had the exact same problem and it turned out to be caused by having my MIDI keyboard also set up as an MIDI Control Surface. That apparently stopped the keys from being animated in the PRV, as explained in this thread by @msmcleod .
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Canopus's post in Bandlab embedded link to song (answered) was marked as the answer
It depends on which Browser you’re using. I normally use Firefox in which embedded BandLab hosted songs are just displayed as images. You would need Chrome to be able to play them directly. I have now bookmarked the Songs forum in Chrome just for that.
Yeah, I know.