Ashwin Rao

Command Center accounts can only be accessed if you had signed up prior to 2017. It caters mostly to legacy products like Z3TA+2, Sonar Platinum, etc. New registrations have long been closed. I believe you're referring to our Product Center, which handles CbB the new Sonar and Next products and can be accessed here The product center specifically handles app updates related to CbB, Sonar, and Next. You can learn more about it here - https://discuss.cakewalk.com/topic/69413-cakewalk-product-center-version-100051/ If there are any concerns, please drop us a line at support@cakewalk.com.

We've opened up support for Sonar and Next. Please contact us via support@cakewalk.com or use this form. We will swiftly get back to you and help resolve this issue

Hi! Have you tried performing a VST scan after the update? Ensure that your scan file path is routed to the correct folders incase the new installation changes folder options. Here's our help center article for your reference - https://help.cakewalk.com/hc/en-us/articles/360034722693-Using-the-VST-Scanner

Hi Charles, We want to investigate this issue further. Could you please email us at support@cakewalk.com or use this form to provide your information? Cheers

Thanks! I'll note it and provide feedback to the team for a better flow related to suggestions for these products.

We do have a 3-day trial for first-time BandLab Membership users if you're looking into compare exportable options between CbB and Sonar https://www.bandlab.com/settings/membership

The support team is also keen to hear more from our users about their preferred pricing/perpetual license options. We'll be able to compile and collect the data for the relevant team to look into it. You can provide your suggestions via our support form here.

Hi Everyone! The offer is catered towards new first-time subscribers of the annual plan. Existing monthly and yearly subscribers cannot take advantage of the offer. Canceling your current subscription to resubscribe to the promo is not advisable, as your plan has to expire first, and by then, you might end up losing out on the offer. We'll consider the upgrade options from monthly to the annual plan in the next potential promo offer.

If you've already subscribed to BandLab Membership, you can go to Help >Sign in to BandLab > login with your BandLab account. You should now have Sonar activated. If you're still experiencing issues, please write to us here at support

Hi Christian, Sorry for the frustration. Could you write to us with the screenshot of the error message to support@bandlab.com? Our agents will look into this and help resolve this issue for you.