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Ashwin Rao

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  1. Happy holidays! It's the end of the year, and we're back with a huge discount on the annual subscription plan for BandLab Membership! If you've ever hesitated to upgrade, now is a great time to hop on Sonar and Next for a year for only $79 (about $6.60 per month) and enjoy other great BandLab-related perks, which you can learn more about below. Unfortunately, this offer is only available to new subscribers. Next year, we are looking into getting our current subscribers to participate in these sales. Take advantage of the EOY sale through these helpful links: Get Membership! How to Activate Sonar with BandLab Membership Download Cakewalk Sonar Download Cakewalk Next What is BandLab Membership? If you have any questions regarding the offer or issues signing up for membership, please get in touch with us at support@cakewalk.com. Our team will take care of you swiftly. 😃 A few users experienced issues triggering their discounts on their accounts due to cookies not being enabled on their browsers when they landed on the membership page. Ensure to have 'Allow Cookies' when prompted, or try using a different browser to see if the discount triggers for you as a first-time subscriber. Thank you, and Happy Baking! 😄
  2. Hi! We're sorry about this issue. It could be that you did not allow cookies when prompted while landing on the BandLab page. Enabling cookies or using an alternative browser should resolve this issue. The Black Friday sale has ended. However, we are still running experimental pricing. Annual Membership is now 44% off at $99! If you're still experiencing discount issues, don't hesitate to contact us at support@cakewalk.com.
  3. HI! Next's release notes are currently embedded within the app itself. You will view the latest release notes once you fire up or update Next. We will check with the developers to have a dedicated link for it. There are also plans for the website to be updated to display these release notes and features. Stay tuned!
  4. Hi! It's one of the most requested queries, and a perpetual or a product-based license/subscription is certainly being considered for Sonar and Next. We do not have immediate plans for this rollout yet, but we're optimistic as we develop these products. At present, Sonar and Next will still be a part of BandLab Membership.
  5. Our apologies regarding this. We hope to make it possible for current subscribers to upgrade or extend their membership plans through these deals in the future. We sent the Black Friday Sale email to everyone who subscribed to our Cakewalk newsletters without filtering out our current subscribers. This is also one of our biggest sales so far, and we're actively working on improving our outreach. I've already forwarded your feedback to our internal team.
  6. Hi! We did notice a few users experiencing this issue. Ensure that you've accepted all cookies when landing on the membership page for the discount to trigger. Alternatively, try another browser and head to https://www.bandlab.com/membership to see if that triggers the discount.
  7. Hi! I'm so sorry for the frustration. The trial should allow you to save your work. Could you write to us at support@cakewalk.com as well? We'll be happy to get your started with Sonar.
  8. Command Center accounts can only be accessed if you had signed up prior to 2017. It caters mostly to legacy products like Z3TA+2, Sonar Platinum, etc. New registrations have long been closed. I believe you're referring to our Product Center, which handles CbB the new Sonar and Next products and can be accessed here The product center specifically handles app updates related to CbB, Sonar, and Next. You can learn more about it here - https://discuss.cakewalk.com/topic/69413-cakewalk-product-center-version-100051/ If there are any concerns, please drop us a line at support@cakewalk.com.
  9. We've opened up support for Sonar and Next. Please contact us via support@cakewalk.com or use this form. We will swiftly get back to you and help resolve this issue
  10. Hi! Have you tried performing a VST scan after the update? Ensure that your scan file path is routed to the correct folders incase the new installation changes folder options. Here's our help center article for your reference - https://help.cakewalk.com/hc/en-us/articles/360034722693-Using-the-VST-Scanner
  11. Hi Charles, We want to investigate this issue further. Could you please email us at support@cakewalk.com or use this form to provide your information? Cheers
  12. Thanks! I'll note it and provide feedback to the team for a better flow related to suggestions for these products.
  13. We do have a 3-day trial for first-time BandLab Membership users if you're looking into compare exportable options between CbB and Sonar https://www.bandlab.com/settings/membership
  14. The support team is also keen to hear more from our users about their preferred pricing/perpetual license options. We'll be able to compile and collect the data for the relevant team to look into it. You can provide your suggestions via our support form here.
  15. Hi Everyone! The offer is catered towards new first-time subscribers of the annual plan. Existing monthly and yearly subscribers cannot take advantage of the offer. Canceling your current subscription to resubscribe to the promo is not advisable, as your plan has to expire first, and by then, you might end up losing out on the offer. We'll consider the upgrade options from monthly to the annual plan in the next potential promo offer.
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