cclarry Posted October 18, 2019 Share Posted October 18, 2019 Run the installation Center to update 2 Link to comment Share on other sites More sharing options...
husker Posted October 19, 2019 Share Posted October 19, 2019 Anyone having issues with logging into the Installation Center? I'm getting a "java.net.SocketTimeoutException: Read time out" error. Link to comment Share on other sites More sharing options...
cclarry Posted October 19, 2019 Author Share Posted October 19, 2019 (edited) Working fine for me... EDIT: I spoke to soon...it looked like it was going to log in... and then went back the login screen and I got the same message. Might be a server issue on their end... Edited October 19, 2019 by cclarry Link to comment Share on other sites More sharing options...
husker Posted October 19, 2019 Share Posted October 19, 2019 Thank you for checking Larry. 1 Link to comment Share on other sites More sharing options...
Yan Filiatrault Posted October 19, 2019 Share Posted October 19, 2019 Same thing for me. Link to comment Share on other sites More sharing options...
teclark7 Posted October 19, 2019 Share Posted October 19, 2019 Worked for me yesterday (Friday night in Australia) without issue. Probably too many people for their server to handle. One advantage of living on the other side of the world! Link to comment Share on other sites More sharing options...
TheSteven Posted October 19, 2019 Share Posted October 19, 2019 (edited) No issues installing for me. PLAY 6.1.4 info from http://www.soundsonline.com/Support?section=updates PLAY 6.1.4 upgrade is for Mac users running OS X 10.7 or higher, and for Windows users running 7 and above. PLAY 6.1.4 is now available for free to all EastWest customers. If you are a current PLAY 6 user please use the Installation Center to get your update. PLEASE NOTE: PLAY 6 DOES NOT SUPPORT 32-BIT. IF YOU USE A 32-BIT HOST CONTINUE USING PLAY 4.3.5. If you are using a Mac and get an "unidentified developer" message when clicking on the "Play Installer 6.1.4.pkg" icon, right-click or control-click on the icon instead and proceed. IMPORTANT! For Hollywood Pop Brass, Voices of Opera, Voices of Soul, Spaces II, Voices of the Empire and Hollywood Choirs users, PLAY should be updated first and then product instruments should be updated after. PLAY 6 Quick Guide PLAY 6 System Manual What's fixed and added in PLAY Software Update 6.1.4? Added support for Mac OS 10.15 Catalina Tempo Sync function fixed for HW Pop Brass phrases Edited October 19, 2019 by TheSteven Link to comment Share on other sites More sharing options...
Frank Posted October 19, 2019 Share Posted October 19, 2019 No problem to download and install via EW installation center. Link to comment Share on other sites More sharing options...
cclarry Posted October 19, 2019 Author Share Posted October 19, 2019 It's working now...they may have had a server problem... Link to comment Share on other sites More sharing options...
Frank Posted October 19, 2019 Share Posted October 19, 2019 Was blacklisted in Cubase 10 Pro on Win 10. Reactivation was needed. Link to comment Share on other sites More sharing options...
Zo Posted October 19, 2019 Share Posted October 19, 2019 Free for all user ....thks east west for all costumers that bougth it , at least the should propose a vaucher or some for people that actually support them . 1 1 Link to comment Share on other sites More sharing options...
Vernon Barnes Posted October 20, 2019 Share Posted October 20, 2019 On 10/19/2019 at 6:01 AM, TheSteven said: IMPORTANT! For Hollywood Pop Brass, Voices of Opera, Voices of Soul, Spaces II, Voices of the Empire and Hollywood Choirs users, PLAY should be updated first and then product instruments should be updated after. I have updated successfully by Installation centre does not show any updates to the individual instruments alluded to above. Link to comment Share on other sites More sharing options...
Yan Filiatrault Posted October 20, 2019 Share Posted October 20, 2019 44 minutes ago, Vernon Barnes said: I have updated successfully by Installation centre does not show any updates to the individual instruments alluded to above. Same for me. Link to comment Share on other sites More sharing options...
TheSteven Posted October 20, 2019 Share Posted October 20, 2019 6 hours ago, Vernon Barnes said: I have updated successfully by Installation centre does not show any updates to the individual instruments alluded to above. They had same warning for previous update(s)... so warning is probably old. Unfortunately the web page doesn't give enough details. Link to comment Share on other sites More sharing options...
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