mkerl Posted August 29, 2019 Share Posted August 29, 2019 IF you don't run BA at Windows-Startup automatically: Bandlab Assistant Update 5.0.6. is available. And it works (at least on my system ) greez Link to comment Share on other sites More sharing options...
RBH Posted August 30, 2019 Share Posted August 30, 2019 Maybe a potential update on the horizon ? Link to comment Share on other sites More sharing options...
Tez Posted August 31, 2019 Share Posted August 31, 2019 (edited) On 8/29/2019 at 3:08 PM, mkerl said: IF you don't run BA at Windows-Startup automatically: Bandlab Assistant Update 5.0.6. is available. And it works (at least on my system ) greez 5.0.6 works fine here... Don't use BA on startup, so had to launch the assistant which issued an update notification, but on selecting update, presumably a self update, it failed, followed by an instruction to download BA (bandlab-assistant-windows-latest.exe) and manually install via the exe, which is ok... Just remember to run as Administrator. Was this your experience, or was this just a glitch going from 5.0.4 (which was my initial BA install) to 5.06, if anyone knows?? Edited August 31, 2019 by Tez Link to comment Share on other sites More sharing options...
Kurre Posted August 31, 2019 Share Posted August 31, 2019 Bandlab assistant needs to be manually downloaded every time for me when it needs update. Cakewalk usually doesn't. Link to comment Share on other sites More sharing options...
RBH Posted September 1, 2019 Share Posted September 1, 2019 Usually the band lab update works from it's own prompt : this time around it declared an error of some sort and prompted that I update manually, which worked just fine. Link to comment Share on other sites More sharing options...
Keni Posted September 1, 2019 Share Posted September 1, 2019 This was the second update in a row that failed for me and I was forced to do it manually. Not a big deal. Just saying Link to comment Share on other sites More sharing options...
martsave martin s Posted September 1, 2019 Share Posted September 1, 2019 me too getting error,downloaded it and all is good.. Link to comment Share on other sites More sharing options...
balinas Posted September 1, 2019 Share Posted September 1, 2019 BandLab assistant update has given the error message 3 times now. Manual works fine, but it’s 3 extra clicks. Getting older makes things like this get old much quicker. Cakewalk update has now needed a manual click twice now. Link to comment Share on other sites More sharing options...
mkerl Posted September 1, 2019 Author Share Posted September 1, 2019 I've had this error message with former updates, usually manual download works fine. I tend to believe it's a Windows thing (Browser i.e.?). Don't know. But it doesn't bother me, the update finally works. Link to comment Share on other sites More sharing options...
pwal³ Posted September 1, 2019 Share Posted September 1, 2019 7 hours ago, Keni said: This was the second update in a row that failed for me and I was forced to do it manually. Not a big deal. Just saying is there no log file that might give a clue as to why? for an "on-line" company this seems a bit amateurish... Link to comment Share on other sites More sharing options...
Keni Posted September 1, 2019 Share Posted September 1, 2019 1 hour ago, pwalpwal said: is there no log file that might give a clue as to why? for an "on-line" company this seems a bit amateurish... Don't know. But it's not a show stopper... Link to comment Share on other sites More sharing options...
pwal³ Posted September 1, 2019 Share Posted September 1, 2019 I wonder why they can't manage this functionality? Maybe reliance on Chrome sdk? Do users with this issue not have Chrome installed Link to comment Share on other sites More sharing options...
James Argo Posted September 1, 2019 Share Posted September 1, 2019 I guess it has something to do with your Windows firewall setting. I turn it off, and BA successfully updates. Looks like we must set Windows firewall to allow BA to download the update. Your mileage may vary tho. Link to comment Share on other sites More sharing options...
pwal³ Posted September 1, 2019 Share Posted September 1, 2019 @Keni do you have Chrome browser installed? Link to comment Share on other sites More sharing options...
pwal³ Posted September 1, 2019 Share Posted September 1, 2019 Just now, James Argo said: I guess it has something to do with your Windows firewall setting. I turn it off, and BA successfully updates. Looks like we must set Windows firewall to allow BA to download the update. Your mileage may vary tho. is it working on some non-standard port? Link to comment Share on other sites More sharing options...
James Argo Posted September 1, 2019 Share Posted September 1, 2019 1 minute ago, pwalpwal said: is it working on some non-standard port? I don't know, I just turned off the firewall all the way, and BA updates normally (no more error). I turned on the firewall after updates, and add BA in allowed list. 1 Link to comment Share on other sites More sharing options...
Keni Posted September 1, 2019 Share Posted September 1, 2019 (edited) 16 minutes ago, pwalpwal said: @Keni do you have Chrome browser installed? Yes ...but I don't use it. Edited September 1, 2019 by Keni Link to comment Share on other sites More sharing options...
pwal³ Posted September 1, 2019 Share Posted September 1, 2019 37 minutes ago, James Argo said: I don't know, I just turned off the firewall all the way, and BA updates normally (no more error). I turned on the firewall after updates, and add BA in allowed list. if the fix is as simple as that then it should be in a faq somewhere Link to comment Share on other sites More sharing options...
pwal³ Posted September 1, 2019 Share Posted September 1, 2019 27 minutes ago, Keni said: Yes ...but I don't use it. just wondering if the bla relies on some chrome dll (cf, the multiple instances showing in task manager when it's running) Link to comment Share on other sites More sharing options...
Keni Posted September 1, 2019 Share Posted September 1, 2019 36 minutes ago, pwalpwal said: just wondering if the bla relies on some chrome dll (cf, the multiple instances showing in task manager when it's running) I guess not? Link to comment Share on other sites More sharing options...
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