Billy86 Posted November 10, 2022 Share Posted November 10, 2022 (edited) Hi all. Like others of you, I started experiencing crashes in Cakewalk after the update to Nectar 3.8. That Nectar was the cause was confirmed by CbB Tech support after they reviewed my crash dump file. I reached out to Izotope, and it is a known issue. Here was their response: <<Thanks for contacting iZotope Customer Care! We apologize for the inconvenience with this issue. We are currently tracking an issue with Nectar 3.8 causing crashes and are trying to collect some more information around this issue. If the crash that occurred created a crash log could you please share that with us? This will be helpful in order for our product team to investigate further. We would also like to get a system information file as well if possible .>> I provided them the files they requested. Hopefully, a fix is coming soon. EDIT: I rolled back to Nectar 3.7 and it fixed the issue. Edited November 10, 2022 by Billy86 1 Link to comment Share on other sites More sharing options...
Richard Knappen Posted June 13, 2023 Share Posted June 13, 2023 On 11/10/2022 at 10:04 AM, Billy86 said: Hi all. Like others of you, I started experiencing crashes in Cakewalk after the update to Nectar 3.8. That Nectar was the cause was confirmed by CbB Tech support after they reviewed my crash dump file. I reached out to Izotope, and it is a known issue. Here was their response: <<Thanks for contacting iZotope Customer Care! We apologize for the inconvenience with this issue. We are currently tracking an issue with Nectar 3.8 causing crashes and are trying to collect some more information around this issue. If the crash that occurred created a crash log could you please share that with us? This will be helpful in order for our product team to investigate further. We would also like to get a system information file as well if possible .>> I provided them the files they requested. Hopefully, a fix is coming soon. EDIT: I rolled back to Nectar 3.7 and it fixed the issue. I have contacted iZotope regarding this issue using their web-based reporting tool. Did iZotope provide you a link to the 3.7 installer? Everywhere I look I can only find the current 3.8 version... Appreciate any comment. Link to comment Share on other sites More sharing options...
Billy86 Posted June 13, 2023 Author Share Posted June 13, 2023 Yes. I’m not at my computer but will post something when I am. Also, I contacted them last week about the issue and the tech support person said a fix in Version 3.9 was scheduled for May but is behind and should be available shortly. Link to comment Share on other sites More sharing options...
Richard Knappen Posted June 13, 2023 Share Posted June 13, 2023 24 minutes ago, Billy86 said: Yes. I’m not at my computer but will post something when I am. Also, I contacted them last week about the issue and the tech support person said a fix in Version 3.9 was scheduled for May but is behind and should be available shortly. Appreciate the info! Thank you. Link to comment Share on other sites More sharing options...
Richard Knappen Posted June 14, 2023 Share Posted June 14, 2023 Well, I'm somewhat dead in the water... Have yet to hear back from iZotope... I could [shift] + load working projects (and not load Nectar), but I really don't want to lose my Nectar settings... I am still searching for a download link to iZotope's Nectar Plus 3.7, but (still) all roads lead to 3.8.... Perhaps 3.9 will arrive soon! Link to comment Share on other sites More sharing options...
John Vere Posted June 14, 2023 Share Posted June 14, 2023 I had nothing but trouble with those plug ins so I did the smart thing and moved on. They really don’t do anything that common eq, compressors and whatever do. Best to learn the tried and true tools that don’t crash and are much lower CPU hogs and move on 1 Link to comment Share on other sites More sharing options...
Artie Choke Posted June 14, 2023 Share Posted June 14, 2023 (edited) 1 hour ago, Richard Knappen said: Well, I'm somewhat dead in the water... Have yet to hear back from iZotope... I could [shift] + load working projects (and not load Nectar), but I really don't want to lose my Nectar settings... I am still searching for a download link to iZotope's Nectar Plus 3.7, but (still) all roads lead to 3.8.... Perhaps 3.9 will arrive soon! If you would like, I can upload 3.7 to my DropBox and PM you the link, just let me know. Edited June 14, 2023 by Artie Choke Link to comment Share on other sites More sharing options...
Billy86 Posted June 14, 2023 Author Share Posted June 14, 2023 2 hours ago, Richard Knappen said: Well, I'm somewhat dead in the water... Have yet to hear back from iZotope... I could [shift] + load working projects (and not load Nectar), but I really don't want to lose my Nectar settings... I am still searching for a download link to iZotope's Nectar Plus 3.7, but (still) all roads lead to 3.8.... Perhaps 3.9 will arrive soon! Sorry for the delay. Busy day. You can PM me and I can also send you a DropBox link to the 3.7 installer. Link to comment Share on other sites More sharing options...
Richard Knappen Posted June 16, 2023 Share Posted June 16, 2023 On 6/13/2023 at 9:06 PM, Billy86 said: Sorry for the delay. Busy day. You can PM me and I can also send you a DropBox link to the 3.7 installer. Thank you again for posting the link. I used Revo uninstaller to remove Nectar (& essentials), then installed 3.7. All is well, no apparent issues! This experience has given me reason to search for reports of issues before (blindly) updating plug-ins. Link to comment Share on other sites More sharing options...
John Bradley Posted June 16, 2023 Share Posted June 16, 2023 Hopefully 3.9 will happen soon. Nectar’s been my vocal strip of choice for years. In the interim, I’ve been working around it by not using the Harmonizer module, only enabling Nectar when I’m in high latency mix mode (1024 samples at 44.1), and freezing the track as soon as possible. It’d be nice if it just worked again, like 3.7 did! Link to comment Share on other sites More sharing options...
Billy86 Posted June 16, 2023 Author Share Posted June 16, 2023 18 hours ago, Richard Knappen said: Thank you again for posting the link. I used Revo uninstaller to remove Nectar (& essentials), then installed 3.7. All is well, no apparent issues! This experience has given me reason to search for reports of issues before (blindly) updating plug-ins. I think maybe @Artie Choke did that? I didn't get a PM from you so I could provide the link. Link to comment Share on other sites More sharing options...
RexRed Posted June 16, 2023 Share Posted June 16, 2023 I came to the forum looking for why my Cakewalk was crashing and here it is! You people are awesome! Hope the update comes soon. I suspect Nectar has been a problem all along with my core 1 surging way ahead of all the rest on occasions. It is the plugin that has probably received the least amount of love from Izotope. Link to comment Share on other sites More sharing options...
RexRed Posted June 25, 2023 Share Posted June 25, 2023 (edited) Today, I noticed a new update for Nectar Pro in the Izotope Product Portal! Edited June 25, 2023 by RexRed Link to comment Share on other sites More sharing options...
Richard Knappen Posted June 25, 2023 Share Posted June 25, 2023 On 6/16/2023 at 12:10 PM, Billy86 said: I think maybe @Artie Choke did that? I didn't get a PM from you so I could provide the link. OK, thanks for that clarification. I'm afflicted with macular degeneration, so I can blame that! I noticed today that nectar Plus 3.9 has been released. I'm hesitant to update until I see that others have used it with no issues. Link to comment Share on other sites More sharing options...
Richard Knappen Posted June 25, 2023 Share Posted June 25, 2023 1 hour ago, RexRed said: Today, I noticed a new update for Nectar Pro in the Izotope Product Portal! Have you installed? I'm hesitant to do so. Link to comment Share on other sites More sharing options...
RexRed Posted June 25, 2023 Share Posted June 25, 2023 (edited) 2 hours ago, Richard Knappen said: Have you installed? I'm hesitant to do so. I installed and it has not crashed Cakewalk, yet. I think it is fixed. It seems to work very well now. Time will tell. Edited June 25, 2023 by RexRed 2 1 Link to comment Share on other sites More sharing options...
Jeremy Oakes Posted June 25, 2023 Share Posted June 25, 2023 (edited) Just so you know - us mere mortals who only have Nectar 3 Advanced (and not Plus, yes there is a difference)) are still on v3.3, with no update. Or so sez my Product Portal. J Edited June 25, 2023 by Jeremy Oakes 1 Link to comment Share on other sites More sharing options...
RexRed Posted June 28, 2023 Share Posted June 28, 2023 On 6/25/2023 at 5:07 PM, Jeremy Oakes said: Just so you know - us mere mortals who only have Nectar 3 Advanced (and not Plus, yes there is a difference)) are still on v3.3, with no update. Or so sez my Product Portal. J Yes, the new Nectar Pro update is version 3.90 Link to comment Share on other sites More sharing options...
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