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AmpliTube Nu-Tron III Giveaway

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I got this reply from their support team:

Quote

Thanks for your patience while we got back to you.

We're very sorry to hear of your troubles with the software. We have pin pointed the issue now.

Our team is aware of this behavior and hard at work on resolving this behavior it as quickly as possible. This issue should be resolved by tomorrow.

We apologize for the inconvenience and appreciate your continued patience.
 

We hope this response has sufficiently answered your questions. If you still have any question, interests, or concerns, please reply to this email and an agent will get back to you as soon as possible. Please make sure to reply to this email and do not open another support ticket.

 

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38 minutes ago, LittleStudios said:

I got this reply from their support team:

Thanks! Saves me from having to put in a ticket.

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Posted (edited)

Got it. I had to go to the My Products page for the popup to appear. Edit: I can also see it in Custom Shop as "owned".

ik-free-nutron.png.2cad6f2f0934d5a9420931d3adb5fbf1.png

Edited by pseudopop

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I have AT Max, so I already have this pedal. Which I didn't know anything about. But it looks useful for my basses, with its Low Pass and High Pass filters. Might save me the cost of buying the Broughton pedal I have been considering.

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Ah yes. I gave up on this last night, and after the MODO Drums SE fiasco.

Just tried again this morning in CShop/account/restore purchases and there it is.

Thanks

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When I tried it gave me the popup, but then I got an error saying to try again or contact support . . . tried a second time - same error , but this time the popup went away and after a bunch of moves (re-auth, and refresh) it showed up as unlocked . . .

 

I don't know what is going on with IK,  I had to contact support to get the comprexxor to show up . . .   Sometimes it seems like too much work to get freebies!  LOL

 

Syphus

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Yep, works now. It's there in Custom Shop. Thanks IK!

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1 hour ago, Syphus said:

 and after a bunch of moves (re-auth, and refresh) it showed up as unlocked . . .

 

 

Syphus

After the 5th re-autorization it worked after this morning.

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23 minutes ago, Patrick Wichrowski said:

After the 5th re-autorization it worked after this morning.

I wonder if it is just the site getting hit fairly hard . . .

 

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15 hours ago, ALC said:

Nu-Tron III is pretty old, so if you have AmpliTube 4 or newer installed, you shouldn't need to install a newer version.  Now getting it authorized a different matter ...

Yeah... I bought one immediately when they first came out (hardware)...

 

I have v3, v4, & v5. That’s really not what I was referring to. I just wondered if a re-install might be required?

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Woke up this morning and still had no luck as far as Nu-tron being available! BUT, I still got the 20 Jampoints for free popup in my account. 

Just out of curiosity, I decided to try clicking the redeem button! LO, AND BEHOLD!!! A panel appeared below the redeem popup that said the Nu-tron license had been added to my account!!

I checked Custom Shop and it showed a check as if I owned the plugin. I clicked Restore My Gear and opened A5. There was Nu-tron in my gear!

The story isn't over!!

When I tried the same process on my backup desktop I tried restoring my gear from Custom Shop and it still was not turned on!! I had to open A5 and restore my purchases there before it finally turned up in my gear!

I know this was a convoluted story but I hope it was worth telling if it helps someone out there.

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16 hours ago, Sidney Earl Goodroe said:

My promotional is not for Nu-Tron! It's 20 Jam Points! No mention of the pedal!

Sid, are you sure that wasn't from back in April?  It still shows on the Current Promotions page.  I'd prefer more Jam points too!

Jam20.JPG.81ea7f4a6d0f150ebed2c2dfbc7373d8.JPG

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I still get the jampoint popup after clicking redeem and unlocking Nu-tron!!! I have not tried clicking on it as I was focused on getting Nu-tron up and running!

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All I know is clicking redeem triggered the panel that said Nu-tron license was added to my account! I will try clicking redeem again and let you know.

BTW, the popup says it celebrates 20 years.

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OK! I clicked the redeem when it appeared in my account this time and it gave me 20 Jampoints in my account! Pretty good deal but a lot of stress trying to figure it all out. Got Nu-tron and 20 Jampoints and a migraine!!!

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