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Software unresponsive once loaded.


will stahr

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OK, I have been using Cakewalk since it was released for free by BandLab on an HP AMD A8-5500 "quad-core" machine  (really like dual core with HT if it were Intel) with like 12GB of DDR3 and a SATA SSD without any issues. I decided one day recently that I would like to mix songs at my work computer where I have a 55" 4K TV to work on. My "work" machine is an Intel i7 8700K, 16GB DDR4, M.2 NVME SSD and an RTX2070 so no slouch. Yet for some reason, cakewalk has like a 3-5 second delay when doing anything on my work computer, click and wait 3-5 seconds, click and wait another 3-5 seconds, over and over. It never speeds back up to normal, really annoying and renders the software unusable. What is interesting is if you get into the settings menus it works like normal without the delay. I have uninstalled and reinstalled Cakewalk, made sure all my drivers were up to date and even went the extent as to reinstall windows from scratch. None of which fixed the issue, I'm an IT system admin by trait so I have done a bit of troubleshooting before asking for help. I should note I also recently upgraded my studio machine to an MSI laptop with a Intel i7 6700HQ, 16GB DDR 4, M.2 NVME SSD, and a GTX1060 which the software runs perfectly on. All three machines are running the latest version of Windows 10 (1903 at the time of writing this.) I'm at a loss and really want to be able to do some mixing at my main workstation, please help!

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11 minutes ago, Grem said:

What audio drivers do you have on your work PC? Sounds like you have a latency issue. Try setting CbB to use WASAPI Exclusive or Shared and see if that helps.

Wow, thanks for the quick and correct response. Switched it to WASAPI Shared and the lag is gone!

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12 hours ago, will stahr said:

OK, I have been using Cakewalk since it was released for free by BandLab on an HP AMD A8-5500 "quad-core" machine  (really like dual core with HT if it were Intel) with like 12GB of DDR3 and a SATA SSD without any issues. I decided one day recently that I would like to mix songs at my work computer where I have a 55" 4K TV to work on. My "work" machine is an Intel i7 8700K, 16GB DDR4, M.2 NVME SSD and an RTX2070 so no slouch. Yet for some reason, cakewalk has like a 3-5 second delay when doing anything on my work computer, click and wait 3-5 seconds, click and wait another 3-5 seconds, over and over. It never speeds back up to normal, really annoying and renders the software unusable. What is interesting is if you get into the settings menus it works like normal without the delay. I have uninstalled and reinstalled Cakewalk, made sure all my drivers were up to date and even went the extent as to reinstall windows from scratch. None of which fixed the issue, I'm an IT system admin by trait so I have done a bit of troubleshooting before asking for help. I should note I also recently upgraded my studio machine to an MSI laptop with a Intel i7 6700HQ, 16GB DDR 4, M.2 NVME SSD, and a GTX1060 which the software runs perfectly on. All three machines are running the latest version of Windows 10 (1903 at the time of writing this.) I'm at a loss and really want to be able to do some mixing at my main workstation, please help!

The issue isn't Cakewalk.

Sounds like you're using the onboard sound on the motherboard for your audio interface.

You can lower buffering (in Cakewalk) to minimize the latency, but it's not going to be ideal.

For responsive playback/recording, you want to use a dedicated audio interface that has a proper ASIO driver.

A dedicated audio interface will also have significantly lower noise-floor, better A/D D/A, etc.

 

Also, though the RTX-2070 is a great video card, it has been causing high DPC Latency.

High DPC Latency can cause glitches when working at low (audio) latency settings.

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