SonusProject Posted June 25, 2022 Share Posted June 25, 2022 Installed the latest version and now the sustain pedal does not work as expected. Looking in Events, the pedal is writing MIDI 12. The sustain pedal works fine in all other standalone products (i.e., outside of the DAW). Thoughts? Regards, Lance Link to comment Share on other sites More sharing options...
John Vere Posted June 25, 2022 Share Posted June 25, 2022 Are you meaning midi CC 12? Or midi channel 12? I’ll assume you have the pedal connected to a midi keyboard controller. And you don’t mention what the situation is. Is this a fresh project or an old project? Is this a template? A download midi file? Have you made changes to the midi or instruments input filters in the advanced midi settings? Link to comment Share on other sites More sharing options...
rfssongs Posted June 25, 2022 Share Posted June 25, 2022 I am confused - CC 64 is pedal. Did you block CC 64 somewhere or did you possibly bind the event to something else in key bindings. Make sure also that you did not somehow set it to be your shift option in Keyboard shortcuts. Link to comment Share on other sites More sharing options...
msmcleod Posted June 25, 2022 Share Posted June 25, 2022 A common reason for pedals not working is because it's been set as a SHIFT key within keyboard shortcuts. Within the Preference->Keyboard Shortcuts, change the CC from 64 to something else, and uncheck "Enabled" at the top: 1 Link to comment Share on other sites More sharing options...
SonusProject Posted June 25, 2022 Author Share Posted June 25, 2022 Thanks everyone for your replies. I am meaning the CC 64 for sustain pedal is recording CC 12. Nothing changed other than I updated CbB. I have a standard Piano Practice project where I 1st noticed the issue upon launch of CbB. I tried other projects and they too had the same issue. I used the suggestion of msmcleod and that resolved the issue. I have never used this section of the preferences, so I am unsure it changed during the update of if it was something else. Have a nice weekend. Lance Link to comment Share on other sites More sharing options...
SonusProject Posted June 28, 2022 Author Share Posted June 28, 2022 Now I have to revisit this issue. Upon launching CbB this morning (and trying system restart) I am back to the sustain peddle not working. The events being recorded using just the sustain pedal. Here are my settings as suggested above. When in Preferences and clicking on Keyboard Shortcuts, CbB is slow to respond before the screen is displayed. Any other thoughts? Regards, Lance Link to comment Share on other sites More sharing options...
Promidi Posted June 28, 2022 Share Posted June 28, 2022 That looks more like what an expression pedal would generate (continuous values between 0 and 127) A sustain pedal usually sends 0 or 127 only. I just did a quick test with the latest CbB and my sustain pedal definitely only transmitted CC64 0 or 127 Are you sure you do not have any CC remapping plugins active at all? Link to comment Share on other sites More sharing options...
scook Posted June 28, 2022 Share Posted June 28, 2022 Check the CC value sent by the pedal in MIDI-Ox. This will tell you what CbB is receiving from the pedal. Link to comment Share on other sites More sharing options...
chris.r Posted June 28, 2022 Share Posted June 28, 2022 (edited) Also check in the keyboard you have your pedal connected. Some of them store presets then it takes just changing a preset to get such results. And yeah, typical sustain pedal can't even send continuous data, just on/off, could be you are using standalone pedal (board)? They can store presets as well. Edited June 28, 2022 by chris.r Link to comment Share on other sites More sharing options...
SonusProject Posted June 29, 2022 Author Share Posted June 29, 2022 MIDIOX Output I have also noticed some other things not working. My Ilok manager (Pace) keeps disabling. My screenshot tool (Lightshot) keeps disabling. I am feeling as if the update of CbB may simply be a coincidence and the problem is caused by some other systemwide change. Possibly another software or a Windows update. Regards, Lance Link to comment Share on other sites More sharing options...
msmcleod Posted June 29, 2022 Share Posted June 29, 2022 Sounds like you may have a dirty USB connection, a bad USB cable, or pending USB hub failure if you use one. It could even be a power supply issue in the PC itself. I'd start by giving your USB ports / cables a clean. Electrical contact cleaner, or even WD40 should be fine for that. Link to comment Share on other sites More sharing options...
Promidi Posted June 29, 2022 Share Posted June 29, 2022 38 minutes ago, SonusProject said: My Ilok manager (Pace) keeps disabling. Are you using the latest version of the Ilok Manager (which is 5.5.2.3879) Link to comment Share on other sites More sharing options...
SonusProject Posted July 1, 2022 Author Share Posted July 1, 2022 Thanks. I will look into the USB option. I am using the latest Ilok manager. Regards, Lance Link to comment Share on other sites More sharing options...
SonusProject Posted July 4, 2022 Author Share Posted July 4, 2022 (edited) I found some services that were being disabled by something. Also, the service was not launching at startup. This one seems to be the issue. When I start it, the sustain pedal behaves as expected. Without this running no instrument in my CbB sees the sustain pedal regardless of if NI or other. Regards, Lance Edited July 4, 2022 by SonusProject Clarified service must running for sustain to work in CbB 1 Link to comment Share on other sites More sharing options...
SonusProject Posted July 17, 2022 Author Share Posted July 17, 2022 In case anyone else has this issue, the solution was not easy to find, and it was unrelated to CbB. The program CCleaner has a section where it controls putting services to sleep. In my case, the services I needed for CbB would be put to sleep on some schedule only known to CCleaner. Once I the removed the ability for the service to sleep, all issues were resolved. Best regards, Lance Link to comment Share on other sites More sharing options...
User 905133 Posted July 17, 2022 Share Posted July 17, 2022 Thanks for sharing the results of your debugging detective work and your solution! Link to comment Share on other sites More sharing options...
AndyB01 Posted July 17, 2022 Share Posted July 17, 2022 1 hour ago, SonusProject said: The program CCleaner has a section where it controls putting services to sleep. In my case, the services I needed for CbB would be put to sleep on some schedule only known to CCleaner. Once I the removed the ability for the service to sleep, all issues were resolved. Removing Ccleaner can resolve a whole host of issues in general. It may have had value once upon a time but not with later versions of Windows (10+). Causes more issues than it solves in my experience, but you may feel you still have a need for it. Glad you got it fixed 👍 Andy Link to comment Share on other sites More sharing options...
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