cclarry 25,440 Posted May 24 Run the IPP to update 1 Share this post Link to post Share on other sites
Paul Young 1,946 Posted May 24 Mine is broken on one system. I get this "well this is awkward". At least you can download your products from their site. Share this post Link to post Share on other sites
Jeremy Oakes 90 Posted May 24 2 hours ago, Paul Young said: Mine is broken on one system. I get this "well this is awkward". At least you can download your products from their site. …… or download the up to date version of IPP from their website and install it over the broken one. J Share this post Link to post Share on other sites
Paul Young 1,946 Posted May 25 3 hours ago, Jeremy Oakes said: …… or download the up to date version of IPP from their website and install it over the broken one. J That didn't work either. It works fine on 2 other systems. I usually download on one machine and the others are networked. Share this post Link to post Share on other sites
Promidi 782 Posted May 25 2 hours ago, Paul Young said: That didn't work either. It works fine on 2 other systems. I usually download on one machine and the others are networked. Uninstall the broken one first then reinstall Share this post Link to post Share on other sites
Paul Young 1,946 Posted May 25 2 hours ago, Promidi said: Uninstall the broken one first then reinstall That didn't work. I even went deep into the registry to remove all traces. Share this post Link to post Share on other sites
Promidi 782 Posted May 25 20 minutes ago, Paul Young said: That didn't work. I even went deep into the registry to remove all traces. Maybe a firewall is blocking some access that the Product Portal needs.... Share this post Link to post Share on other sites