User 905133 1,500 Posted May 30, 2022 (edited) 10 hours ago, TicoJPunk said: I have Syntronik 2 installed, along with every one of the synths. I never installed Syntronik CS. Should I? Is there anything extra going on with that? Is Syntronik 2 working? Do you have all 33 Instruments and all the Generation 1 (SYN) and Generation 2 (SYN2) presets installed and working? If so, based on what I have seen CS [a super lite version] will not add anything you don't already have. The CS version of Syntronik 2 has a very small number of presets with a minuscule number of wave sets. Edited May 30, 2022 by User 905133 to add a line 1 Share this post Link to post Share on other sites
Fleer 9,983 Posted May 30, 2022 I’m thinking I’ll just download everything from My Products to be sure I have all the sounds within the 180-days timeframe and not bother with Product Manager (yet). 5 Share this post Link to post Share on other sites
User 905133 1,500 Posted May 30, 2022 (edited) 15 hours ago, JoeGBradford said: After we have downloaded the synths do we have to download the Sounds Updater files? I looked at one or two and from what I saw, they have replacement (maybe supplemental?) sound content files. They are not very big. The largest one I have is for 99 (66,099 KB). Most are smaller than 15,000 KB). The install time for the update files is way quicker than the GB [Great Big!] Sound Content Installation. Just an FYI. Edited May 30, 2022 by User 905133 fixed typo 1 Share this post Link to post Share on other sites
JoeGBradford 886 Posted May 30, 2022 Thanks - yes I'd noticed they were smaller - I am wondering if they will get installed automatically whilst I'm downloading the instruments - which is proving to be exceptionally slow process especially as one decided to pause itself whilst I was away from the PC! Share this post Link to post Share on other sites
TicoJPunk 32 Posted May 30, 2022 36 minutes ago, User 905133 said: Is Syntronik 2 working? Do you have all 33 Instruments and all the Generation 1 (SYN) and Generation 2 (SYN2) presets installed and working? If so, based on what I have seen CS [a super lite version] will not add anything you don't already have. The CS version of Syntronik 2 has a very small number of presets with a minuscule number of wave sets. Thanks. Yes, everything appears to be in place and working as it should be, so I'll continue to not bother with CS. Share this post Link to post Share on other sites
abacab 7,361 Posted May 30, 2022 Your Syntronik 2 multis have been registered to your IK user area. Log into your account to access the download. 2 4 Share this post Link to post Share on other sites
Jacques Boileau 1,258 Posted May 30, 2022 12 minutes ago, abacab said: Your Syntronik 2 multis have been registered to your IK user area. Log into your account to access the download. Great news! I am not seeing it in my account yet. I haven't downloaded any of the synths yet, so that might explain it. Is it under Syntronik 2 CS - Download ressources? Share this post Link to post Share on other sites
abacab 7,361 Posted May 30, 2022 2 minutes ago, Jacques Boileau said: Is it under Syntronik 2 CS - Download ressources? Nope. "Syntronik 2 Multis" is in "My Products" list at the top. Most recent entry. 1 2 Share this post Link to post Share on other sites
abacab 7,361 Posted May 30, 2022 (edited) FYI: Just noticed that any multi that tries to load a synth that isn't installed yet will cause an instant crash of the standalone, or the plugin will crash your DAW. I looked inside one of the crashing multi files using Notepad++ (they are XML, so human readable), and yup, there are two out of three synths that I don't have installed. The Harpy and the Memory V. Edited May 30, 2022 by abacab Share this post Link to post Share on other sites
Jacques Boileau 1,258 Posted May 30, 2022 8 minutes ago, abacab said: Nope. "Syntronik 2 Multis" is in "My Products" list at the top. Most recent entry. Not there for me, I'll contact support if it doesn't appear in the next few days. Share this post Link to post Share on other sites
Doug Rintoul 1,602 Posted May 30, 2022 14 minutes ago, Jacques Boileau said: Great news! I am not seeing it in my account yet. I haven't downloaded any of the synths yet, so that might explain it. Is it under Syntronik 2 CS - Download ressources? I had to go to the website and bring up My Products to see this message. It was not in Product manager. Share this post Link to post Share on other sites
abacab 7,361 Posted May 30, 2022 Just now, Doug Rintoul said: It was not in Product manager. Correct. It's only on the website. Share this post Link to post Share on other sites
Jacques Boileau 1,258 Posted May 30, 2022 4 minutes ago, Doug Rintoul said: I had to go to the website and bring up My Products to see this message. It was not in Product manager. That is where I looked. @abacab's screen shot hinted at the web page, but it is not showing up for me. Share this post Link to post Share on other sites
abacab 7,361 Posted May 30, 2022 2 minutes ago, Jacques Boileau said: That is where I looked. @abacab's screen shot hinted at the web page, but it is not showing up for me. Maybe the rollout is taking some time to get to everybody. Just check back later and contact support if nothing shows up. 1 Share this post Link to post Share on other sites
Peter - IK Multimedia 2,548 Posted May 30, 2022 You have to choose your free product from the last tier option, to receive the Multis. 1 4 Share this post Link to post Share on other sites
JoeGBradford 886 Posted May 30, 2022 Mine didn't appear immediately on opening the page but I refreshed and there it was! Share this post Link to post Share on other sites
makouto 17 Posted May 30, 2022 Same for me, thanks guys ! Share this post Link to post Share on other sites
LAGinz 642 Posted May 30, 2022 3 hours ago, Fleer said: I’m thinking I’ll just download everything from My Products to be sure I have all the sounds within the 180-days timeframe and not bother with Product Manager (yet). Yeah, I’ve been thinking about that option too. OTOH, may be creating still more work for me if I’m gonna eventually use Product Manager to install—since Product Manager leaves behind all the zip files. 2 Share this post Link to post Share on other sites
kitekrazy 2,393 Posted May 30, 2022 22 minutes ago, LAGinz said: Yeah, I’ve been thinking about that option too. OTOH, may be creating still more work for me if I’m gonna eventually use Product Manager to install—since Product Manager leaves behind all the zip files. You can archive them instead of paying a download fee. Share this post Link to post Share on other sites
abacab 7,361 Posted May 30, 2022 1 hour ago, abacab said: FYI: Just noticed that any multi that tries to load a synth that isn't installed yet will cause an instant crash of the standalone, or the plugin will crash your DAW. I looked inside one of the crashing multi files using Notepad++ (they are XML, so human readable), and yup, there are two out of three synths that I don't have installed. The Harpy and the Memory V. OK, I confirmed this by installing my two missing instruments. The multi loads fine now! Of course, I wish that Syntronik 2 threw an error regarding missing instruments instead of just crashing. 1 2 Share this post Link to post Share on other sites