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Stephen Simmons

Membership renewal?

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Fired it up today added some audiophiles tried to save and I got a red warning saying that I needed to reactivate Cakewalk. Membership renewal is required. clicked on the blue warning,  signed in to my cakewalk account and everything is there. How do I reactivate? How do I renew my membership?

Westside Steve.

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On 5/10/2019 at 4:55 PM, fogle622 said:

And the resolution is . . . . .?

I think he said that he signed in to his account and everything was there. Happy time!

There might have been some confusion between Cakewalk Sonar, Cakewalk by BandLab, a Cakewalk account, and a BandLab account. Have you ever been asked to renew your "membership?" Via a red warning and a blue warning? I have not seen these.

The license for CbB is a subscription requiring renewal at least once every 6 months via the BandLab Assistant contacting BandLab's activation servers. The OP got it figured out.

For anyone else reading this: connect computer to Internet. Start BandLab Assistant. Follow prompts. Enjoy renewed license.

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On 5/14/2019 at 8:36 PM, Starship Krupa said:

I think he said that he signed in to his account and everything was there. Happy time!

There might have been some confusion between Cakewalk Sonar, Cakewalk by BandLab, a Cakewalk account, and a BandLab account. Have you ever been asked to renew your "membership?" Via a red warning and a blue warning? I have not seen these.

The license for CbB is a subscription requiring renewal at least once every 6 months via the BandLab Assistant contacting BandLab's activation servers. The OP got it figured out.

For anyone else reading this: connect computer to Internet. Start BandLab Assistant. Follow prompts. Enjoy renewed license.

Um... I am connected to the internet, I have started BandLab Assistant....there are no prompts to do anything!  How do I renew membership?

 

BandLab Assistant Error.JPG

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Make sure you have installed the latest BandLab Assistant. v 5.0.6, and it's not blocked by your firewall. Then run the BandLab Assistant as administrator.

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When you are running BandLab Assistant, click on the "gear" icon in the upper left of the interface to access Settings and make sure you are signed in. I know I said to follow the prompts. Sorry for misleading you.

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1 hour ago, Starship Krupa said:

When you are running BandLab Assistant, click on the "gear" icon in the upper left of the interface to access Settings and make sure you are signed in. I know I said to follow the prompts. Sorry for misleading you.

I am signed in.  It does nothing.  And no, it's not blocked by my firewall

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When you attempt to run Cakewalk you get that red popup? If you have installed the latest version of BandLab Assistant and still have the same issue, and you have searched this site for "demo mode" and found no solutions, the only thing left to do is contact BandLab Support.

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  1. Exit Cakewalk by BandLab
  2. Log Out of BandLab Assistant by clicking the gear at the top left and choosing Log Out
  3. Log back into BandLab Assistant, and run any updates if prompted
  4. Go to Apps, find the Cakewalk by BandLab logo, and click Open. (If there is Cakewalk update, update it.)

If it's still not work, try again with running BandLab Assistant as administrator. If that doesn't work, contact support.

Edited by HIBI
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