Fleer Posted June 14, 2021 Share Posted June 14, 2021 I hope mine gets delivered before September 2022 so I’m good for KU14CE 3 Link to comment Share on other sites More sharing options...
jesse g Posted June 14, 2021 Share Posted June 14, 2021 I knew I should have gone with the NI download and instead just forgotten about getting the the two free downloads and a Hard Drive from Time+Space much cheaper!!!! 🥴 What was I thinking !!!! Link to comment Share on other sites More sharing options...
TracingArcs Posted June 14, 2021 Share Posted June 14, 2021 Just read on the T&S FB page that having had delivery rolled back twice last week. The stuff is now held up in customs at the UK border. The joys of Brexit perhaps ? 3 Link to comment Share on other sites More sharing options...
antler Posted June 14, 2021 Share Posted June 14, 2021 Glad I ordered mine before the stock ran out 😜 I think the problem is probably more to do with TracingArcs' comment - possibly Brexit related. T+S have been really good with customer service in my experience, so I can't see any reason they'd want to affect their reputation. Also, it doesn't make sense that NI would want to 'punish' retailers; by retailers 'selling serials', they're actually helping. The disks would probably be dumped straight away by people who don't want them, and by returning them back to NI, NI have another unit to repackage and sell again - they don't have to go through the resources (time/material) of making another one, they just have to put a new serial card into the box and reseal it. Greener for the environment too. Link to comment Share on other sites More sharing options...
abacab Posted June 14, 2021 Share Posted June 14, 2021 Welcome to the shortage of shipping containers... https://www.businessinsider.com/shipping-crisis-causing-shortages-why-2021-6 Link to comment Share on other sites More sharing options...
Grem Posted June 14, 2021 Share Posted June 14, 2021 (edited) 21 hours ago, jesse g said: What was my wallet thinking !!!! Fixed!! Edited June 14, 2021 by Grem Link to comment Share on other sites More sharing options...
jesse g Posted June 14, 2021 Share Posted June 14, 2021 1 hour ago, abacab said: Welcome to the shortage of shipping containers... Hey, I think that blue container to the right sticking out of the water says Native Instruments!!! 6 Link to comment Share on other sites More sharing options...
Brian Lawler Posted June 14, 2021 Share Posted June 14, 2021 Nope. It was a red one. Already in line at customs. Be here any day now! 7 Link to comment Share on other sites More sharing options...
Vst0nE Posted June 15, 2021 Share Posted June 15, 2021 (edited) update: so TimeSpace sent me friday non existing tracking number for parcelforce thinking they will get them in stock but they have not received it so this is reason why some have those tracking numbers sent before they even have them in stock...they just assumed they will get it...apparantly ups did not deliver to Timespace so another week waiting as per support enjoy some timetable games for now. 🤣 Edited June 15, 2021 by dee 1 Link to comment Share on other sites More sharing options...
TracingArcs Posted June 15, 2021 Share Posted June 15, 2021 In the UK. Customs have released the stock. However will not be at T&S til tomorrow. Orders are showing as fulfilled but was an error by T&S on the assumption they were to be delivered when advised by courier. 1 Link to comment Share on other sites More sharing options...
abacab Posted June 15, 2021 Share Posted June 15, 2021 I recently waited for two months for a hardware restock from Arturia to a US based distributor. 1 Link to comment Share on other sites More sharing options...
ALC Posted June 15, 2021 Share Posted June 15, 2021 Finally after mulling it over, I'm planning to do the upgrade to K13 from Select/Kontakt (purchased last year). What's the drive supplied with the Komplete 13 upgrade? Just trying to figure out the value of it (whether it's worth the shipping costs), and also whether the freebies from T+S are compelling enough. Also, where I live, digital products without physical delivery are tax free (sales tax is 9%). I may just buy direct from NI. Link to comment Share on other sites More sharing options...
Cecelius2 Posted June 16, 2021 Share Posted June 16, 2021 I got this from T&S this morning in response to an email I sent them: We apologise for the delay in shipping your order. Our stock arrived in the UK on the 10th June but due to Brexit / UK Customs and despite notification it was released and would be delivered yesterday, we are still waiting. Native Instruments have confirmed their shipping documents are correct, all duties and fees were paid and they are working to get it released and delivered. Our following stock order has also been shipped by NI and will be in the country tomorrow. We have sufficient stock being delivered to fulfil all orders and spare. As soon as it is here your delivery will be confirmed by email which will also confirm your tracking number. 1 Link to comment Share on other sites More sharing options...
Olong Johnson Posted June 16, 2021 Share Posted June 16, 2021 45 minutes ago, Cecelius2 said: I got this from T&S this morning in response to an email I sent them: We apologise for the delay in shipping your order. Our stock arrived in the UK on the 10th June but due to Brexit / UK Customs and despite notification it was released and would be delivered yesterday, we are still waiting. Native Instruments have confirmed their shipping documents are correct, all duties and fees were paid and they are working to get it released and delivered. Our following stock order has also been shipped by NI and will be in the country tomorrow. We have sufficient stock being delivered to fulfil all orders and spare. As soon as it is here your delivery will be confirmed by email which will also confirm your tracking number. I received the same email this morning. The way it is worded, it sounds like some orders will not be fulfilled from the first shipment, but will be in a second shipment which is expected to arrive in the UK tomorrow. The second shipment may be delayed another week in customs, like the first shipment was. 2 Link to comment Share on other sites More sharing options...
Cecelius2 Posted June 16, 2021 Share Posted June 16, 2021 I am okay with the delay as long as the price is locked and I get the product as contracted by the sale. BTW- I just checked Sweetwater and they also are still out of stock for the upgrade. So if I had ordered through Sweetwater I would also still be waiting. At least we have a better idea of why there has been a delay with T&S. Link to comment Share on other sites More sharing options...
Doug Rintoul Posted June 16, 2021 Share Posted June 16, 2021 (edited) 4 hours ago, Olong Johnson said: I received the same email this morning. The way it is worded, it sounds like some orders will not be fulfilled from the first shipment, but will be in a second shipment which is expected to arrive in the UK tomorrow. The second shipment may be delayed another week in customs, like the first shipment was. Got the same email. Don't mind the delay, especially given the circumstances. Delayed gratification may be a factor here as well. Edited June 16, 2021 by Doug Rintoul Link to comment Share on other sites More sharing options...
abacab Posted June 16, 2021 Share Posted June 16, 2021 Patience is a virtue. 😉 Link to comment Share on other sites More sharing options...
jesse g Posted June 17, 2021 Share Posted June 17, 2021 (edited) Ditto with that Time + Space email I just hope it gets released before Komplete 14 ultimate comes out 😄 Edited June 17, 2021 by jesse g Link to comment Share on other sites More sharing options...
Fleer Posted June 17, 2021 Share Posted June 17, 2021 3 minutes ago, jesse g said: Ditto with that Time + Space email I just hope it gets released before Komplete 14 ultimate comes out 😄 But then you’ll miss that free upgrade … Link to comment Share on other sites More sharing options...
Vst0nE Posted June 17, 2021 Share Posted June 17, 2021 sounds like another freebie from T&S to me.....🤣 ...zenhiser this time please...🙌 1 Link to comment Share on other sites More sharing options...
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